Last post on Feb 25, 2013 at 10:12 AM
You are in the Toyota Matrix
What is this discussion about?
Toyota Matrix, Tires, Wheels, Wagon
#225 of 265 Re: Goodyear Eagle Cupping [herzogtum71]
Jan 17, 2010 (10:53 am)
2004 Matrix - front wheel drive - auto trans.
Had original tires rotated as suggested and ended up replacing them 30k. Was told by Dealer the original "Continental" tires only last to about 30k. So we bought the Yokohama you mentioned. They have been on for 3-4 years and already need replacing. We have had a front end alignment per warranty for the tires purchased at Plaza tire (Forever Tire program - which I'm assuming they will not honor). This is a Toyota issue that I want to know if they have corrected. Dealers do not know anything about this (including service department) locally. We are in the market for a new one - other than the tire wear issue - we love our Matrix. Sad that Toyota won't fix this issue with the $180 part someone mentioned for newer models - unless they have fixed it. Anyone know?
#226 of 265 Re: Goodyear Eagle Cupping [consumerwise]
Jan 21, 2010 (6:07 pm)
Sorry to hear you aren't happy with the Yokohamas. How many miles did you put on the vehicle in the 3 - 4 years?
Ours have been on the car (AWD) for just 5 months and about 5,000 miles. So far we have no complaints, but it's still early.
Jan 21, 2010 (7:30 pm)
I am a retired truck/motorcycle mechanic. I have 45 years experience and have worked at two dealerships, two major fleets, crewchiefed a pro dragrace team and been in partners in a hi performance bike shop and fabrication/machine shop. The parent company for any dealership is NOT going to admit fault for anything unless it is going to put $$ in their pocket or make them look like heros. Fat chance on the $$! So when you have a problem with their product you can expect a good stone-walling from them. This is how they train their managers. They are told to deny, deny, deny. This tire wear problem is way over almost all of the techs in a dealership. The service manager will not allow someone to try to figure it out. Even if they knew how to solve it Toyota does not care or they would be trying 24/7 to solve it to keep us as customers. Most of the techs at a dealership are taught to change parts. That is easy to justify as warranty work. If a tech is smart he will go to an independent shop or into business for himself. I have an issue with tire wear on my '06 Matrix and am taking it to my independent wheel alignment shop on my own dime. At least I can figure it out without any more lies and deception. Then I am going to tell Toyota how unhappy I am and every other forum like this one will be where the story is told.
#228 of 265 Re: Dealership [friday414]
Jan 23, 2010 (6:49 pm)
My '06 Matrix had inside tread wear on its Continental tires in spite of alignment being OK.
I had alignment checked at an indy shop (I knew not to try Toyota and their stonewalling) and it was OK.
My solution was to have the tires flipped over on their rims before the inside edges got too worn.
That's evened out the wear and they also roll quieter, for now at least.
#229 of 265 Re: Dealership [friday414]
Jan 25, 2010 (11:36 pm)
I traded my 2006 Matrix with tire wear problems in on a 2009 model on the same day that the dealership was installing a gadget to fix the alignment problem. There is a fix and the dealers do know about it. Guess I'll find out if they listened to any of the complaints on this forum when my new car has a little more mileage on it.
The most important thing you all have to do is to register your complaint with Toyota. You can do this by phone. Check the website for phone numbers.
I'm convinced that not enough Matrix owners know about Edmunds or have bothered to register their complaint with Toyota.
There's probably some way to find my old postings--with more specifice details on the
"fix" on this site, but I haven't had time to go back this evening. I know I was back--probably before the 100th post. Looks like the entire discussion has come full circle.
#230 of 265 Re: Dealership [sgracie]
Jan 28, 2010 (10:12 am)
Sally, dealers are denying ever hearing of a problem with tire wear on the Matrix. One went so far as to say the total redesign should have fixed any issues IF there were any. We ended up walking away from Toyota (after years of owning them). Now the recall has me wondering and worrying over our 04 matrix we handed down to son #2.
#231 of 265 Continental Tire wear
Jan 30, 2010 (4:47 am)
I have a 2006 Matrix XR that I bought new back in November 2005. Replaced the tires with some Goodyear tires from Wal-Mart for about $100/tire at around 24,000 a couple of years ago. I normally rotated & balanced the tires every 5,000 miles whenever I got an oil change (and still do). Now at around 62,000 the Goodyear tires seem fine with none of the odd inner wear or loud road noise that the Continental tires I had exhibited before I got rid of them. Last time I got an oil change ( I get them done at Wal-Mart since the tires had lifetime balancing rotation free since I bought them there) and the wear on the invoice showed 8/32 and no advisory that tires are worn. I did get an alignment (front wheel I believe, not 4 wheel) after replacing the tires partially because of this but mainly because of potholes during winter months in Indianapolis, IN. Leads me to think that it was the tires since the "new" tires seem fine.
#232 of 265 Re: Continental Tire wear [indgomtrx]
Feb 02, 2010 (1:15 pm)
I'm also convinced it's mainly the Continental tires, not the Matrix, for several reasons:
The excessive wear on my tires is only at the extreme edge, only the last band of tread. If it were a camber problem I think it would be a gradual transition from one side to the other.
An independent shop showed alignment is well within spec.
I had a co-worker with a Matrix that came with Goodyear tires and had even tread wear.
When I had my tires flipped over on the rims (see my previous posts) an SUV was also in the shop getting its Continental tires replaced because of...you guessed it...excessive wear on the edges.
I'm not denying that some Matrixes have bad alignment, but I've yet to see anyone complain of edge wear and noise with tires other than Continental. Ironically I use Continental tires on my bicycle (I commute to work every day on) because they are far better than any other brand I've tried.
Feb 02, 2010 (2:27 pm)
There was a post here stating that the camber may be in spec but the spec is written so the camber is excessive so when the Matrix is performing the slalom movement the tires are flat and the Matrix will not roll over easily. When the tires are in spec they wear on the inside edgedue to camber set for the slalom. If you ever go to a short track high banked auto race the right front tire is cambered excessively so when it is under power and on the banking it will be closer to flat and give good traction. I have Continental tires on my Matrix and they are very noisy and the car has terrible ride characteristics. The dealer has just a list of BS reasons and with the gas pedal debacle now they are not going to do anything for us. I will never own another Toyota!
#234 of 265 Re: Matrix/tires [friday414]
Feb 05, 2010 (4:23 am)
Let me confirm what Friday said:
The alignment specs for the Matrix include a rear camber of 1.45° ±0.50°. My experience is that anytime the camber is specified over 1°, then the vehicle is likely to have tire wear issues.
But what triggers this wear is the toe. The rear toe is specified as 0° ±0.20° (per side). My experience is that anything over 0.06° (again per side) leads to wear issues.
This means that not all Matrix owners are going to experience this wear - and it's going to depend on how far off the nominal value the vehicle is.
This also means that vehicle can experience tire wear issues even if the alignment is "IN SPEC",
And lastly, it also means the tires are not the source of the problem - which would explain why folks have seen the wear on more than just the original tires.
But you should be aware that most alignment techs aren't savvy enough to recognize the issues about tolerance. They are usually a "set and forget" type. This would be especially true at a car dealership - where they probably have explicit instructions to set the alignment at the factory values. Most of the time this is OK, and it makes sense in the context of trying to do maintain what the alignment setting are when the vehicle leaves the shop. It just makes sense that they ALL be set according to the factory setting, so if the vehicle comes back with an alignment issue, it would be clear that the vehicle encountered an object that changed the settings.
So my advice would be to take the vehicle to an alignment shop NOT affiliated with a dealership and have them set the camber below 1°, and the toe to the nominal value.