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Ford Escape Hybrid Brake Problems

130 messages,  Last post on Oct 23, 2009 at 9:11 AM

You are in the Ford Escape Hybrid Maintenance & Repair Forum. Your Host is pf_flyer

What is this discussion about? Ford Escape Hybrid, Brakes, SUV


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#26 of 130
Re: Braking problem need help and comments [dsteak] by mecheng1
Mar 05, 2007 (5:39 am)
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Replying to: dsteak (Mar 03, 2007 7:52 pm)

Yes - I would start contacting as many Ford customer services contacts as you can find. ("District", "Region", "Corporate" - however they are organized)
 
There may be some room for confusion on the discussion of bleeding the brakes. Are we clear on what the dealer in MA did? Did they: remove and replace 100% of the brake fluid? or, did they bleed the brakes to remove 100% of any air trapped in the brake lines and components? or, both?
#27 of 130
Re: Braking problem need help and comments [dsteak] by testes
Mar 05, 2007 (1:58 pm)
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Replying to: dsteak (Mar 03, 2007 7:52 pm)

The problem I had with my Mercury's brakes was a two step repair. I took it in a few times, and the the light would turn off. With the light off, there are not codes to read. I finally had an opportunity to take it in while the light was on, a an error message was found. The first problem was jumper harness (see parts list below) that had to be replaced along with the master cylinder. Here are the notes from my service invoice:
 
Could not verify concern, self test ABS module Codes C1524, C1323. Perform Pinpoint test told to replace ABS module. Sock and Check Oasis and call the hot line, told about the Jumper Harness to install. And to try that first. Day two install the jumper harness. Clear all codes and Road test Ok at this time Hot line ID 6ECEN007.
 
The parts used to repair the vehicle are listed below:
 
2219D11 Solenoid Valve Block / HCU - remove and install or replace (2C065/2C215/2C219/2c266/2C286) _ L 26 W
 
1 7M6Z*2c286*A control Asy - ABS Hydraulics
24 PM*1*C Fluid - brake
1 5M6Z*2140*B Cylinder Asy - Master
2219D Anti-lock brake system Diagnosis - l 26 w
 
After they replaced all these parts, I had to take it back in for, due to the brake light coming back on. This second step of the repair is when they bled the brakes... after they replaced the ABS Hydraulics. That is when the brakes had to be bled 100%. They had done a good job of bleeding, if you were only doing hydraulic work. However, with the regenerative portion of the brakes in the system, they bled them a little more. This is how it was explained to me. I have not had any additional problems with this particular issue. Hope this helps.
#28 of 130
Re: Braking problem need help and comments [testes] by dsteak
Mar 06, 2007 (8:30 am)
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Replying to: testes (Mar 05, 2007 1:58 pm)

This is great information. However, the dealer I take my care to tells me they can't do this work unless the directive comes from Ford engineering. They say they're not allowed to call this other dealer. I don't understand why Ford doesn't have this information since it's been a known problem for 2 years. I'm frustrated. Been trying to contact Ford but not getting any response yet.
#29 of 130
Re: Braking problem need help and comments [dsteak] by mecheng1
Mar 06, 2007 (11:00 am)
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Replying to: dsteak (Mar 06, 2007 8:30 am)

"Ford engineering" and the "Hot line" mentioned in the service description are the same thing. Your dealer is allowed to call the Hot line and reference the earlier (Hot line ID #) resolution if they feel they have a similar diagnosis.
#30 of 130
Re: Braking problem need help and comments [dsteak] by rearend2
Mar 07, 2007 (3:19 pm)
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Replying to: dsteak (Mar 06, 2007 8:30 am)

Hi All, This Braking Problem is VERY FUSTRATING!!!
 
I have one of the fleet vehicles that is listed above... we have had a meeting with FORD and durring the meeting all Ford could say is how great the braking system for the hybrid is and how everything is run by the computer and how if there is a problem there must be a code!
 
However when we asked about what is going on with our vehicles and why there have been 5 reported incidents of no brakes durring a pannic stop... their answer was that since there is no codes there can't be a problem... no codes no problems...
 
When we told them about all the reported incidents discribed here on the net... all they can say is that you can't believe what you read on the internet.. and that this is the first they have ever heard of this type of problem... seems hard to believe (13% of the FEH in the fleet have had an incident) and there is no problem ...
 
SO, according to Ford, none of you people exist that have had similar brake problems! I guess that 6 pages of comments must not exist either! It also must mean that no one is reporting these problems to Ford... what is the protocol that a dealer must follow then?
 
Im VERY FRUSTRATED!
#31 of 130
2007 Escape Brake Problem by richdean
Mar 27, 2007 (6:30 am)
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My 2007 Escape Hybrid 2WD is at Maxwell Ford in Austin right now for a similar problem to what is reported earlier in this thread. The rear brakes partially lock on whenever it is wet out and I've set the e-brake. You can clearly hear the metal-on-metal sound for several miles before it stops.
 
Of course the problem stops by the time I get it to the dealer since they're 5 miles away. The SA Maxwell says they can't fix problems they can't hear. Since they started with the attitude of "there is no problem," I have little confidence in them at this point.
#32 of 130
Dealer refuses to fix brake problem by richdean
Mar 28, 2007 (4:03 pm)
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Well Maxwell Ford has refused to fix the problem with my brakes. They say that because the computer doesn't show a problem, there is no problem. They also claim that the problem is that "you are driving around with the parking brake on."
 
Right. Every few days I ignore the "your brake is on" idiot warnings the car gives off.
 
The SA was also exceedingly condescending to my Ivy League educated wife (the SA told me, "oh, sweetie, she's trying as hard as she can, but the poor thing can't describe problems very well"). Never mind that my wife helps me fix our vintage cars. :-\
 
Don't ever go to Maxwell Ford in Austin.
#33 of 130
Brake failure by keleey
Apr 05, 2007 (8:54 am)
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Hey everyone. I'm new to all this.. I have a 2006 FEH that I bought back in Dec. 2005. Since then I have had not 1 but 2 COMPLETE brake failures. By the grace of God I did not get into a car accident either time.. The first time they replaced the wiring harness then 7 months later it happened again. This time they replaced the ACU unit. I have filed a complaint with NHTSA, Ford and the dealership. I am requesting a but back on the are b/c I am scared to death to ever drive it again. Ford had told me they will not buy back the car. Has anyone had this problem? Gone through the steps for a buy back? Any advice I would really appreciate it. I can't get behind the wheel of that car again and I don't know where to go from here? Thanks
#34 of 130
warning lights, service brakes message by dsteak
Apr 05, 2007 (11:41 am)
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after a few months of going back and forth (4 times), and with help from ford customer service, i got ford to service the vehicle for the emergency brake light coming on and the service brakes message coming on. they did the following, apparantly according to ford engineering instructions :
 
removed ground 102 and 104, clean brackets, bolts, and body, replace both ground wires. removed and cleaned brackets, bolts and body for grounds 102 and 104. removed the abs module connector and removed and replaced the ground 102 and 104 wires. installed all removed parts and cleared codes and retested.
 
funny thing is, they said there were no codes and could not verify that there was a problem, even though i gave them a picture i took of the dashboard with the problem showing.
 
anyway, since 3/20, the lights have not come on again, but i can't help but be nervous everytime i apply the brakes. before i have to stop, i always pump the brakes to make sure they work.
 
 
#35 of 130
brake failure by keleey
Apr 05, 2007 (2:02 pm)
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Thanks for your reply.. When mine was serviced(which it's at the dealer now) there were codes that showed up. And they say they have it fixed this time. Well that's what they told me last time. I know how you feel about being nervous. That is why I am refusing to take the car back. I can't take the chance that this will happen again. I may not be as lucky as I was the 2 times it has happened. I am not going to endanger my life or anyone else. Have you tried to get a buy back? Just wondering. Thanks

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