Last post on Oct 11, 2012 at 8:32 AM
You are in the Ford Escape Hybrid Maintenance & Repair
What is this discussion about?
Ford Escape Hybrid, Brakes, SUV
#130 of 179 Re: FEH brake problem [jurdean]
Oct 23, 2009 (10:11 am)
post #34 explains what they did.
Nov 10, 2009 (12:36 pm)
I am having the same problem with my 2009 FEH. Purchased car on August 11, 2009. Brakes failed while we were operating the vehicle in mid September 2009. Specifically, no response for first 2/3 of the way that braking foot moved towards floor. In last 1/3 of the distance as braking foot moved towards and touched the floor, only a weak insufficient response. Took to nearest dealer, who kept car for 5 days and replaced a travel booster switch. Dealer assured us the car was safe to drive and that the problem had been fixed. However, the same problem reoccurred while we were operating the vehicle less than a month later. Took to nearest dealer again. They had the car for 18 days. Replaced wiring harness. We are afraid to drive the vehicle.
#132 of 179 Ford Escape Brake Wear
Feb 03, 2010 (10:21 am)
Ford Escape Brake Wear and Service. My 2007 Escape has been a great vehicle: the reliability and mpg are terrific. However, I recently inspected the brakes and found that the brake pads on the right side (outside pad only) were worn almost completely. I had the front rotors reground and the pads replaced, and will tackle the rear brakes soon.
Question #1: Does anyone know of similar brake wear patterns, or what may cause this unusual wear? (Vehicle has only 24,000 miles).
Question #2: What are the basic steps for rear brake disassembly, specifically dealing with the emergency brake mechanics? Are special tools required?
#133 of 179 Re: FEH brake problem [wwest]
Feb 08, 2010 (6:39 am)
It ended up being the front ABS toner rings, which were both broken. The dealer fixed and charged me $548.32 for the job. Last week Ford offered to fix Fusion and Milan Hybrids for having very similar braking problems!
#134 of 179 it's baaaaaaaaaaaaaaaack
Feb 22, 2010 (9:39 am)
after a year of the message/light coming on maybe once, i took it into ford to see if they could eradicate the problem completely. they said ford has a fix which replaces grounds which cost $300+, and now the message/light comes on every time i drive the car, which is worse than it ever was. has anyone successfully had this problem fixed??? why do i get the feeling noone has (on this forum)?
#135 of 179 FEH 06 Brake Failure
Jul 14, 2010 (7:12 pm)
I'm new to this forum. I'm the sad owner of a FEH 06 with the dreaded braking problem. At 78k the car is past warranty. Ford says that $5000 worth of parts (replacing abs controller) may fix the problem. Has anyone her had an experience that actually fixed the braking problems? Is there a class action suit yet?
#136 of 179 FEH 06 Brake Failure
Jul 29, 2010 (6:35 am)
Finally got the problem diagnosed at our local Ford shop. Apparently my vehicle has a cracked tone ring that is turning off the abs. $600 estimate to fix it. Glad I didn't follow the advice earlier to replace the entire abs module for $5k.
On these vehicles the tone rings are exposed to the elements. Makes them prone to fouling and breakage. Bad on Ford for this engineering error!
Are the others FEH owners reporting these problems to NHTSA?
#137 of 179 Re: FEH 06 Brake Failure [bingo01]
Jul 29, 2010 (7:23 am)
I did not report my exact same problem to the NHTSA. What is their contact information, I will definitely contact them. I emailed Ford back in February of this year (and even involved a local news investigative reporter, Susan Wornick, cc'd) and here was their (disappointing) response (and my original inquiry is below that):
Sent: Thursday, February 11, 2010 9:49 AM
Subject: Ford Motor Company
> Dear Steve,
> We apologized for the inconvenience the situation may have caused you.
> However, our records indicate that a decision has been made and the CRC
> can not overturn this decision. However, to ensure our records are
> complete we have documented your feedback
> We are sorry that our response could not be more favorable to you.
> Sometimes e-mail communication does not allow us to gain additional
> information that may be helpful in responding to your inquiry. Should you
> feel that we have not adequately addressed your questions, please feel
> free to contact us via telephone at (800)392-3673 between the hours of 8am
> and 5pm, local time, Monday through Friday. Hearing-impaired callers with
> access to a TDD may contact 1-800-232-5952. Upon calling us please
> provide your reference number - 0465220390.
> Rex Bryan
> Customer Relationship Center
> Ford Motor Company
> For online support visit us at: www.customersaskford.com which contains
> answers to frequently asked questions and links to other key product and
> service information.
> Ford Confidentiality:
> For security reasons, please do not submit any sensitive personally
> identifiable information, such as credit card numbers, driver license
> number, SSN, DOB, etc.
> [THREAD ID:1-525GWZ]
> -----Original Message-----
> From: steve
> Sent: 2/9/2010 07:55:48 PM
> Subject: Re: Ford Motor Company
> Hello Rex,
> Thank you for your prompt reply to my inquiry. I was informed of Ford's
> recent decision to fix brake problems (re: your Fusion and Milan Hybrids)
> via the WCVB evening news program in Boston, Massachusetts. Susan Wornick
> a consumer investigative reporter that I trust. It was an interesting
> and seemed very similar to troubles I experienced with my Mercury Hybrid.
> I notified Susan of my circumstances, and she also wanted to understand
> Ford's response would be. I have cc'd her here and kindly request that you
> continue involving her in our communications going forward.
> The problem -- in 2009 my Mercury Mariner started experiencing an
> intermittent braking issue during summer 2009. When I applied the brake, a
> brief slippage occurred. Rather than a full immediate response, the
> continued to lunge forward, and then after this lapse, the brake fully
> engaged. This was a very unsettling feeling. I first brought this to the
> attention of my Mercury dealer, State Motors, in August 2009. The dealer
> conducted a vehicle evaluation and were unsuccessful in identifying the
> problem, so it remained unsolved.
> However, the problem persisted. After continuous concern about our safety,
> researched the issue online and found numerous other Ford Escape Hybrid
> owners describing similar experiences. Some had noted defective tone rings
> as the cause. I brought this research to my dealer's attention, which
> contributed to proper identification and repair of the vehicle. As it
> out, the two front ABS Tone rings were cracked. It seems apparent these
> rings are not designed sturdy enough by Ford's supplier.
> While my Mariner Hybrid may no longer be under factory warranty, this
> problem introduced a dangerous driving condition that compromised optimal
> vehicle control. I insist that full reimbursement is made by Ford for the
> expenses related to this particular repair. I paid nearly $550.00 for this
> braking issue in September, 2009. An issue such as this should not be
> categorized as 'normal wear and tear'.
> One remark recently made by Toyota this week was -- they consider the
> company's priority to be on safety rather than sales. I'm encouraged that
> you emailed me today -- but sincerely hope Ford will do what is right for
> and all other Ford customers affected by any safety-related issue -
> regardless of how many or few that may be. The brake issue experienced
> have contributed to an unfortunate road accident for myself and other road
> travelers. My diligence to research and identify the issue proved to be my
> best defense, but Ford should not wait for a tragedy to occur before
> As requested, here is my contact information along with details about my
> 2007 Mercury Mariner Hybrid:
>> Zip Code:
>> Cellular Phone Number:
>> Daytime Phone Number:
>> Home Phone Number:
>> Vehicle Identification Number: 4M2CU39H08KJ05143
>> Odometer Reading: 85383
>> Servicing Dealership: State Motors, Manchester, NH
>> Has the vehicle been diagnosed by a Ford/Lincoln-Mercury Dealership for
>> the current issue?: Yes, I have attached copies of the service reports.
> I trust that you will escalate this within Ford and that a Customer
> Satisfaction Program will be initiated as a result. Our correspondence on
> this matter should make a positive difference. I look forward to your
> correspondence Rex.
> Thank you,
#138 of 179 Brake failure on 2009 FEH
Aug 20, 2010 (11:36 am)
I am new to this forum. I purchased a 2009 Ford Escape Hybrid about 6 months ago. It was a one-owner car with 42,000 miles on it. A couple of weeks ago the check engine light and red brake light came on. I took it to the Toyota dealer where I bought it used, but they couldn't find anything wrong. I drove it without problem for 2 more weeks, then the 2 lights came on along with a beep, and I lost the brakes. Had to use the emergency brake to get home. Took it to a Ford dealer this time. They had to call the Ford company because the technicians had never seen this problem. Ford told them the brake pedal assembly was the problem, and it needed to be replaced at a cost of $1315 (which was not covered under the extended warranty I had been convinced to purchase from the Toyota dealer). I asked how certain Ford was that this would fix the problem and was assured they were confident because my car showed a fault code "C1012."
So my questions are as follows:
1. Has anyone had experience with this fault code or having the brake pedal assembly replaced, and did this fix the problem?
2. Does anyone know of a class action lawsuit or other legal action in the works? Reading through this forum it is clear Ford has known of this problem for years. It's amazing no one has been killed - yet.
#139 of 179 2007 Ford Escape Limited FWD
Sep 22, 2010 (2:16 pm)
When I make a left hand turn I get a metallic swishing sound from my right rear tire. Has anyone heard of this? I also have the groaning brake syndrome, alot of noise when applying brakes at low speed.