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Honda Civic Service Experiences

22 messages,  Last post on Mar 22, 2009 at 7:32 AM

You are in the Honda Civic Forum. Your Hosts are pat & karens

What is this discussion about? Audi, Honda, Hyundai, Car Warranties


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#3 of 22
I hear you by greendoctor
Dec 04, 2006 (10:51 am)
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I know just exactly how you feel. So what is it about the car manufacturers that makes them so stupid or arrogant.
Arrogant because they think that they make the most wonderful products & that we would just sit back & take their crap.
Stupid because they go on spending so much money trying to find out what would sell better or how to improve or get you to buy their cars but would totally detach themselves from the service departments.
That makes absolutely no sense at all.
Let us all put our minds together & come-up with a solution.
Complaining to the dealership dosen't help much. One way would be to share our nagative experience with as many potencial buyers & servays as possible.
#4 of 22
Service timelines? by sramachandran
Feb 22, 2007 (11:23 am)
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Hi -
 
I bough my Honda Civic in Nov 2006. When is it due for forst service? It has 3800 miles on it.
 
Thanks.
#5 of 22
Re: Service timelines? [sramachandran] by greendoctor
Feb 22, 2007 (4:29 pm)
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Replying to: sramachandran (Feb 22, 2007 11:23 am)

Check your owners-manual. It is probably every 6000km or 3 months. The one thing you shouldn't expect is service. Once any car manufacturer gets your money you can kiss the respect goodbye.
#7 of 22
Best place to service honda/acura vehicles? by jamodi83
Feb 13, 2007 (5:13 pm)
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Is it best to take the vehicles to the dealerships? Is anybody familiar with pro honda/acura repair facilities?
#8 of 22
Re: Best place to service honda/acura vehicles? [jamodi83] by tseosh
Feb 17, 2007 (10:04 am)
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Replying to: jamodi83 (Feb 13, 2007 5:13 pm)

In my experience the great deals supposedly to be had from independent shops and franchise repair shops don't really exist.
 
The non-dealer shops know what the dealer charges, and will sometimes be a few dollars cheaper to get your business. But, they will likely use cheap, remanufactured and/or non-Honda parts. I made this mistake on an Accord exhaust system and still regret not spending the extra few dollars on the genuine honda parts at the dealer.
 
You really need to price shop for a specific repair to see if there is a difference in price and then decide- and I have been surprised many times to see the dealer come in the same or less expensive than the local foreign car mechanic/guru.
 
The dealer has the right tools, the service bulletins, and a level of accountability the others don't have. Compare prices, but I'd give the edge to the dealer.
#9 of 22
The Right Mechanic by sandman46
Feb 18, 2007 (9:18 am)
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I think if you find the right mechanic who knows his stuff, that should also work. We've got a great Japanese mechanic really close to the house who knows his stuff and my guy within walking distance of my installation is tops. Also have used the dealer too. Been happy with both choices. Do your homework and choose wisely.
 
The Sandman
#10 of 22
I trust my local mechanic by wsustudent
Feb 19, 2007 (5:22 pm)
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If you can find a good mechanic to service your Honda or Acura, I would go with them. They are considerably cheaper in my past experiences and really know what they are talking about. This is of course a biased opinion though, since I had a horrible experience recently with my local dealer, basically "guessing" with the cooling system problem I had with my car and spending my money on unnecessary repairs. (see the Honda Civic climate control system board). I took it to my mechanic and he did an excellent job diagnosing the problem for the first time, and did a head gasket, water pump, and timing belt for about $600. Called the dealer annoymously out of curiosity to see what they would charge for the same job and they wanted just over $1000. I am currently fighting the dealer for my money back for the unnecessary work they did. Like sandman46 said, just do your homework before taking it anywhere. Independent mechanics can turn out to be bogus too. Good Luck.
#11 of 22
Re: Best place to service honda/acura vehicles? [jamodi83] by rupnok1
Feb 25, 2007 (5:39 am)
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Replying to: jamodi83 (Feb 13, 2007 5:13 pm)

I use a private repair facility that only works on honda/acura. They do the work on my civic and my CL-s. I have only good things to say about them.
 
As far as dealer repair shops go, I have been buying new cars for twenty years and will not go back to a dealer unless there is no alternative. They are overpriced, overcrowded, push unnecessary work, and are no better (and often worse) at diagnosing and fixing problems than an independent. my worst car repair experiences have been with dealerships.
 
with that said, I don't wander into any old shop. I do my homework first...
#12 of 22
Honda Service by nosarb
Apr 08, 2007 (1:38 am)
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Wow! My local honda dealer service manager is very bad indeed. I would expect these underhanded tactics from a fly by night dealer. This is an excellent car however............ I have to drive 80 miles to another dealer to get service. I've had 7 new honda cars. My next one will not be a Honda. It is interesting that I bought my first car because of the good service reputation. (1989)

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