Last post on Nov 26, 2013 at 4:38 PM
You are in the Chrysler Pacifica Maintenance & Repair
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Chrysler Pacifica, Suspension, Wagon
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#762 of 883 Re: Rusted cradle [sopositive]
Jan 29, 2013 (11:30 am)
Sorry....Had some problems over the weekend. If you'll send me your e-mail address, I'll e-mail you a copy of the letter.
#763 of 883 2004 (03/03 build date)
Jan 29, 2013 (2:17 pm)
My subframe is also shot. Please send letter to mafitzwateryahoo.com.
Loud clucking noise under drivers feet. Replaced all tie rod ends, struts, still there.
Sub framevery rusty but cannot see any holes. Maybe subframe bolts elongated ??
I will have subframe inspected very closely.
#764 of 883 Re: 2004 (03/03 build date) [thevikingway]
Mar 05, 2013 (9:29 am)
I have a 2005 that is rusting out and has a hole and crack in the engine cradle. The extended warranty that Chrysler did is a joke they say they are covering 2004-2005 in the letter but after calling Chrysler. Your car must have been built between February 23rd 2004 to March 30th 2004 mine was built March of 2005 so it is not covered they are having problems with more then just a months worth of the cars everyone that has this problem no matter what year or time it was built needs to call Chrysler they need to cover a lot more then just one month of cars.
#765 of 883 Phone Number for Chrysler
Mar 05, 2013 (10:02 am)
Please provide phone number for Chrysler dept. that you spoke with so that I and others can phone in and complain.
#766 of 883 Re: 2004 (03/03 build date) [greeniebfd]
Mar 05, 2013 (4:54 pm)
I got the same answer about the "build date". Mine is a 2004 that I purchased in May of 2003. Of the $1,875.00 that the dealer charged to repair mine, Chrysler sent me a check for a little over $1,400.00.
Mar 06, 2013 (8:25 am)
Please advise when you had the repairs done and just what you did to get the repairs covered from Chrysler as my car is in the shop now and I need to provide info to them. Thanks, Michael
#768 of 883 Re: 2004 (03/03 build date) [greeniebfd]
Mar 06, 2013 (8:56 am)
I too was outside the build date as well though met the qualifications in the letter in every other way, and never got satisfaction. Am interested and glad for people who at least got refunded for repairs. No such outcome in my case. Good luck.
#769 of 883 Re: 03/03 build date [thevikingway]
Mar 06, 2013 (11:33 am)
My rust was found at the local Goodyear store. I took the Pacifica to my local Chrysler dealer. They did the work and I paid. I sent a copy of the warranty extension letter and a copy of my repair bill to Chrysler customer service in Detroit. They contacted me by phone with the same story about the build date but did offer to pay $1,400 or the $1,800 repair bill. I accepted.
#770 of 883 Re: Rusted cradle [charger3]
Mar 12, 2013 (3:53 pm)
We have a 2007 pac TOURING awd with just under 142,000 miles. We bought is August 31 2007. We have taken it to the same dealer for everything but three oil changes. I keep very complet records for everything done to the PAC. We also bought the Limited Lifetime MaxCare $100. deductable. Thank goodness we bought the extended lifetime warranty has saved our fanny. The dealer informed me that Chrysler has spent almost $ 15,000. on warranty repair! in the last 5 1/2 years. In talking with Chrysler at the customer center They admit the Pacifica has turned out to be a very good vehicle, but rather costly to keep. The service writer at thedealership told me that every Pacifica they care for has very typical problems, and ther are a costly car to keep runing. We have spent almost $ 4,500. of our own on our PAC. Additionally the resale value is very poor. Ours by the NADA is about $ 8,000. and a trade in of about $ 3,900 to $ 5,000. at the best. We are going to hold on to ours until we can't afford to get it repaired any more. A 2003 to 2004 at the Manhain auto auction gose for less that $ 3,000 is it's less than 100,00 miles on it. We love the ride and how roomy and comfortable the PAC is. If we had to replace it we would get a Ram crew truck. We need a awd or 4x4 where we live. We have had 3 libertys and they were not as good as the PAC with the awd. I am sure this is not the best news but it is true.
#771 of 883 Cost to replace shocks/struts etc
Mar 13, 2013 (4:02 am)
We have an '04 Pacifica with ~ 105k miles on it. It's been a great vehicle with almost no problems, but the miles are starting to add up.
Noticed recently that ride quality and handling have gotten worse - ride is rougher and there is more bounce and sway. Mentioned this at my dealership during last service visit and had them give me an idea of cost to address - ballpark number came back at $3k! Obviously I'd have them take a closer look to see what really needs to be done & probably have someone else check it out as well, but ... wow. Add in the additional work I need to have done between brakes & 100k intervals and that's a lot of money for a 10 year old vehicle.
Curious if anyone else has had anything like this addressed and if so what it set you back.