Last post on Nov 26, 2013 at 4:38 PM
You are in the Chrysler Pacifica Maintenance & Repair
What is this discussion about?
Chrysler Pacifica, Suspension, Wagon
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#759 of 883 Re: Rusted cradle [leo_b]
Jan 24, 2013 (7:59 pm)
I also have a 2005 with the same problem...please send me a copy of this letter too. What is the letter about?
#760 of 883 Engine cradle Replaced/Head replacement
Jan 25, 2013 (4:37 am)
After several phone calls to Chrysler Customer Assistance we did have the engine cradle replaced. They covered 1/2 the cost for for the part. Sounds like others have gotten a better deal on that. At the same time we had to have the head & head gasket replaced due to a leak. We were fortunate that we had purchased a "Lifetime Drive Train Extended warantee." It covered all but a $100 deductable. Unfortunately someone re-engineered the head and there was a delay because the oil tube had been changed for the newly designed head and no one had any in stock and no one had notified the dealership of the change. They had to manufacture the oil tube before the dealership could complete the repair. We waited 3 weeks to get our car back. A few days later we again had a fluid leak, same pink stuff which I collected & took to the dealership. It was then diagnosed as a coolant leak which they fixed with no additional cost. I will say that the Chrysler case amanger we dealt with did stay in contact with us during the time we were dealing with the problem.
#761 of 883 Re: Rusted cradle [sopositive]
Jan 25, 2013 (4:58 am)
The letter states that Chrysler will cover the rusted engine cradle on 04 and 05 Pacificas that were sold in the rust belt. For 10 years or 150,000 miles. Go to post 738 and see letter
#762 of 883 Re: Rusted cradle [sopositive]
Jan 29, 2013 (11:30 am)
Sorry....Had some problems over the weekend. If you'll send me your e-mail address, I'll e-mail you a copy of the letter.
#763 of 883 2004 (03/03 build date)
Jan 29, 2013 (2:17 pm)
My subframe is also shot. Please send letter to mafitzwateryahoo.com.
Loud clucking noise under drivers feet. Replaced all tie rod ends, struts, still there.
Sub framevery rusty but cannot see any holes. Maybe subframe bolts elongated ??
I will have subframe inspected very closely.
#764 of 883 Re: 2004 (03/03 build date) [thevikingway]
Mar 05, 2013 (9:29 am)
I have a 2005 that is rusting out and has a hole and crack in the engine cradle. The extended warranty that Chrysler did is a joke they say they are covering 2004-2005 in the letter but after calling Chrysler. Your car must have been built between February 23rd 2004 to March 30th 2004 mine was built March of 2005 so it is not covered they are having problems with more then just a months worth of the cars everyone that has this problem no matter what year or time it was built needs to call Chrysler they need to cover a lot more then just one month of cars.
#765 of 883 Phone Number for Chrysler
Mar 05, 2013 (10:02 am)
Please provide phone number for Chrysler dept. that you spoke with so that I and others can phone in and complain.
#766 of 883 Re: 2004 (03/03 build date) [greeniebfd]
Mar 05, 2013 (4:54 pm)
I got the same answer about the "build date". Mine is a 2004 that I purchased in May of 2003. Of the $1,875.00 that the dealer charged to repair mine, Chrysler sent me a check for a little over $1,400.00.
Mar 06, 2013 (8:25 am)
Please advise when you had the repairs done and just what you did to get the repairs covered from Chrysler as my car is in the shop now and I need to provide info to them. Thanks, Michael
#768 of 883 Re: 2004 (03/03 build date) [greeniebfd]
Mar 06, 2013 (8:56 am)
I too was outside the build date as well though met the qualifications in the letter in every other way, and never got satisfaction. Am interested and glad for people who at least got refunded for repairs. No such outcome in my case. Good luck.