Last post on Nov 26, 2013 at 4:38 PM
You are in the Chrysler Pacifica Maintenance & Repair
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Chrysler Pacifica, Suspension, Wagon
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#724 of 883 Re: New Warrenty 10yr/150,000 [cuda440]
Sep 24, 2012 (6:59 am)
I too need this new warranty can you please send me a copy of that .My Pacifica has 2 broken motor mounts that the technician says that MUST get fixed since the car is not safe. I did get them repaired in 20010 now here we are again 2012 and I have the same problem with both of them . I was told i only had a years warranty on that.The rear cross arm needs replacing and both rear bushings tying the suspension to the frame is rotting. I need to do this in steps because I don't have the money to ... from all the motor mount complaints on the Internet, we know (and Chrysler knows) that there is a problem there. They should at least take care of that. I don't think it's unreasonable to expect Chrysler to deal with this problem ...
#725 of 883 Re: New Warrenty 10yr/150,000 [odre]
Sep 24, 2012 (8:19 am)
Sadly even with the letter it wont help with the motor mounts as they are considered ware items. I was told by a chrysler shop that the mounts go bad on pacificas fast.. The engine is put in their sideways so it causes them to go bad quickly. I was also told that having big difference in between the 4 engine mounts on it causes them to ware out even faster... Personally I got tired of all the problems my Pacifica had and traded out of it...
#726 of 883 Re: New Warrenty 10yr/150,000 [odre]
Sep 24, 2012 (9:55 am)
Motor mounts are only warretied for what ever MOPAR has printed on the package. I have had to replace motor mounts twice and the transmission mount once. I live on a very tough road, rocks, gravel, and pot holes, and I expect these mounts to need replacement from time to time. However hitting a curb hard, or hitting a pot hole can damage these mounts as well. Generally these mounts are considered wareable items. So I would not fight about the mounts.
As for the bushings they too are wareable items. The parts and items you mention could be seen by some as abuse, by a lot of things happening.
How many miles have you put on from the last time you had your mounts replaced. I have a friend who is a service advisor at a dealer and I will ask him if you can tell me hooooow many miles you have put on.
Our PAC has 132,00 miles on our AWD PAC, and I expect to have more repairs because we drive a lot, up to 2,500 miles a month. It seems like we are putting on tires a lot but we are getting about 41,000 miles a set of tires, and that's real good for a vehicle that weighs almost 4,800 lbs.
#727 of 883 Re: New Warrenty 10yr/150,000 [odre]
Sep 24, 2012 (4:38 pm)
There is no extended warranty on motor mounts
#728 of 883 shot down again
Sep 30, 2012 (8:29 pm)
More bad news: The NY Dept of Consumer Protection did nothing more than contact Chrysler with an anemic request that they explain my case. Chrysler wrote them a short letter saying that "based on the facts" my case has been denied.
(?! I am keenly interested in their definition of "facts.") So, just like that, NY State backs down and advises me that they will take no further action -- apparently based on Chrysler's decision to take no further action. Consumer Protection? While I'm at it I'd like their definition of "protection."
Meanwhile winter is coming, the Pacifica sits (won't pass inspection due to rust holes) and I'm driving an 11 year old P.T. Cruiser that performs on winter roads with all the stability of a drunk on ice skates.
Running out of options here.
#729 of 883 Re: shot down again [anniev49]
Oct 01, 2012 (8:55 pm)
It just might be time to bite the bullet, and trade it in and carry over a dead horse. I would guess a large percentage of us have had to bring some negative ballance on top of the cost of the car we buy. PERHAPS TAKE IT BACK TO WHERE YOU BOUGHT THIS RUST BUCKET AND DUMP IT BACK ON THEM.
#731 of 883 Re: shot down again [farout]
Oct 02, 2012 (8:29 am)
Thanks for your thoughts.
If I could afford to, I would get rid of it. As is, there are holes in the subframe that prevent this car from passing inspection, or even being driven. The dealer from whom I bought it is out-of-state and tells me there's nothing they can do. I do not have a budget for a car payment at this time.
I am losing my home, under-employed, and have absolutely no room to add to monthly expenses. A car payment cannot happen until I find more work.
This will be an exercise in me pursuing every possible route that does not cost money, eventually meeting with lawyers to form a class action. After getting nowhere going up the chain with Chrysler, I have registered complaints with every so-called government or business watchdog group/agency that exists and have struck out (pending notification from the State Attorney General).
Anyway, lesson learned. But if it can be useful to someone else, lesson not wasted.
#732 of 883 Re: shot down again [anniev49]
Oct 02, 2012 (10:33 am)
Did post #730 get erased, because I would never do that either... Maybe sell it for parts and get a cheap car for now? front wheel drive and put studded snow tires on.
Oct 02, 2012 (11:46 am)
Thought it was just me, not being able to find that one . But I agree too! No matter how bad things get, if we lose our own integrity then we've sunk too low.
Will finish my "last resort" moves (Attorney General, writing all elected officials possible as well as press outlets, and filing for class action if a good firm will take the case), and then focusing on finding a deal on snow tires.
Seriously, even an inexpensive car is out of the question at the moment. But what you suggest makes perfect sense. Thank you.