Last post on May 30, 2013 at 7:30 PM
You are in the Chrysler Pacifica Maintenance & Repair
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Chrysler Pacifica, Suspension, Wagon
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#522 of 782 Suspension Problems in my 2005 Chrysler Pacifica
Oct 19, 2011 (6:25 pm)
I was thrilled when I bought my Pacifica (used) a little over a year ago. I have discovered that it is difficult to keep the suspension in spec and the vehicle in alignment. I took it to my dealer and they said the rear control arms needed to be replaced. We milked it as long as we safely could, bought 4 new tires, had the control arms replaced and not even 3 months later I noticed the rear tires were wearing on the inside again. The dealer was great, put it back in spec and back in alignment and replaced the 2 rear tires at no charge as they were unsure if it was the fault of their alignment machine. Here I am not even a month later and the tires are squealing! Now it is the toe adjusting links. More money and time and we shall see if the problem finally gets solved. I'll be trading it in for a Ford within a year.
#523 of 782 Re: Chrysler letter [crazy_di]
Oct 19, 2011 (9:45 pm)
Aamco has a deplorable nationally wide record of negligent service. If Aamce can't keep you coming back over and over than no one can?
Does your Chrysler dealer give you poor or too expensive service? Maybe I am blessed but the Chrysler dealer I go to for service is a top notch place, and the prices are below places like Aamco, Pep Boys, and other so called cheap places.
You do not say what engine you have in your PAC. If it's a 3.5L has the timing belt been replaced, and has it had a tune up. The 3.5 and the 4.L engines are both interference engines. If the belt brakes your engine is toast! These replaced parts need done between 100,000 to 110,000 miles. I just had this done and the water pump replaced. Our PAC has 120,300 miles on it. We have had some repair, but not abnormal for putting 110,000 miles on it in 48 months. I am pretty careful about staying fairly close to the A schedule as we have the LifeTime Powertrain warranty, plus we got the LifeTime service Contract as well.
I would give some thought to taking yoyr PAX in to the dealer and have them look at it. You just might check the BB on the Aamco place you have been to, see if they are the one in a hundred that is honest and good.
I hope I have helped a little?
#524 of 782 Re: Severe rust in back suspension... [farout]
Oct 20, 2011 (6:18 am)
Good point on the oil changes but nothing was mentioned. Chrysler did do the oil changes until they dealership went under several years ago.
I've been emailing back and forth with "Crystal" from Chrysler but she keeps on saying "sorry for your problem, but it's out of warranty" responses. I actually got a call but was unable to answer the phone and the voice message was garbled and didn't know what he was trying to say. I emailed Crystal asking for a call back but that hasn't happened yet. Now the front end started "popping" and I'm bringing the car in to have that looked at.
If you don't mind, I'll take you up on your ideas to help resolve this problem. You can either post here or send me your suggestions to madesrosgmail.com
Thanks in advance! -Mike
#525 of 782 Re: Chrysler letter [charger3]
Oct 20, 2011 (7:02 am)
I apologize, I gave you my office phone number instead of my fax. I received your fax. Thank you. I have all the information to call Chrysler today. The car is back home unrepaired. Within the last month, I noticed that when driving on the highway and the pavement is uneven I have to overcompensate on the steering wheel to keep the car in lane. I also had some problems with my air conditioning. Every summer I have had to get freon for it. Finally, I got a mechanic to fix the problem. He gave me a 6 month guarantee. So far it is still working. I guess we'll know by next summer if what he did is good or not.
#526 of 782 Re: Chrysler letter [farout]
Oct 20, 2011 (7:21 am)
The Aamco we go to is near our house and has done all our oil changes, but you are right that they can't find the problem and have been putting parts in to figure it out. I wanted to take the car back to let them know that whatever they did, didn't fix the problem. I have not had the car's timing belt replaced. I have a 3.5 and I believe I have like 107,000 miles now. The dealer's prices are so far higher than everyone else. When I had a problem with my air conditioning, they wanted a ridiculous amount of money and I got it fixed for a fraction of the price. My thought was to take it to the dealer so that they can at least tell me what the problem is and give me a price. Aamco is saying to replace the lower control arm on both sides of the front of the vehicle. Dealer price for the lower control arm is $412 for each. I really like this car and would like to keep it for at least another year.
#527 of 782 Re: Chrysler letter [charger3]
Oct 20, 2011 (7:25 am)
Aamco told me to replace both sides of the lower control arm of the front end of the vehicle. The lower control arm I guess comes with a balljoint and bushings? We have a 2000 Chrysler 300M with about 67,000 miles. This car was the best car we ever bought. It has never needed anything. My thought was to get the Pacifica fixed so we can get another year out of it and when I sell it I can sleep a night knowing that the car is safe. SHould I park the car and not use it until I fix this? My concern is that the car is not safe to drive until I get it fixed.
#528 of 782 Re: Chrysler letter [crazy_di]
Oct 20, 2011 (8:21 am)
Rock auto has a control arm for 100 dollars. If you could find someone that works on cars and have them remove the control arm and have a machine shop press in the 15 dollar ball joint. Have him replace control arm for 100 plus labor. Get free loaner tools from Autozone,Advanced auto or O'reilly auto and press it in and out on the car.Take it to another shop and have them check the ball joints there may not be anything wrong with them. Ask them to show you the bad ball joint. If they push and pull on the bottom of the tire next to the ball joint if it's bad you will see the bal joint move side to side. If thy put a pry bar under the tire and you see the ball joint move up and down it's bad. All a ball joint is a ball inside a socket. If you act like you know about cars they won't try to pull the wool over your eyes
#529 of 782 Re: Chrysler letter [crazy_di]
Oct 20, 2011 (8:49 am)
Another thing I do every oil change I grease the ball joints. I then take a 3 dollar needle fitting and snap it into the grease gun and fill the tie rod ends and the sway bar links by putting a sml needle hole in the top of the boots. I have never replaced anything on the front end. I went on my Alldata site and they had the control arm part number 4743476AF price 140 dollars dealer price. I did a search on the net and came up with factorymoparparts.com the control arm lists for 140 on sale for 99.13 dollars my Alldata program says warranty time Chrysler will pay the dealer is 1.2 hours per side. If a dealer charges 90 an hour plus you give them the Chrysler parts just over 400 dollars
#530 of 782 Re: New Frame [loose8108]
Oct 20, 2011 (2:55 pm)
Hello! You may be my saving grace! I have read the many threads and have the exact rusting issue with my 2004 pacifica and I have only 82,000 miles on it. I have only owned it for a year now and found out about this issue when it did not pass state inspection because of it.
I'm hoping you could send me the letter stating it is covered by the company. We depend on this car hugely. I would be so grateful!
#531 of 782 Re: New Frame [kellydr]
Oct 20, 2011 (4:16 pm)