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Hyundai Entourage New Owner Reports

118 messages,  Last post on Jul 20, 2009 at 9:04 PM

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What is this discussion about? Hyundai Entourage, Van


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#69 of 118
found it by henryzx
Jun 29, 2007 (12:38 pm)
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This is exactly what Hyundai's stating :"For Entourage produced from July 2006 (with 250hp); vehicles produced before July 2006 rated at 242 hp 6000 rpm and 251 lb.-ft 3500 rpm."
#70 of 118
Re: New owner - Limited w/ Ultimate Pkg. [joe97] by mknight
Jul 02, 2007 (9:06 am)
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Replying to: joe97 (Jun 28, 2007 4:40 pm)

Woo hoo! I got one made 09/06 if I'm reading my door sill correctly. I got 8 more hp and and 2 more ft-lbs than I thought I did.
#71 of 118
Got my Limited on Thurs by rob22315
Jul 07, 2007 (1:48 am)
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Love it so far. Got right off the truck with only 15 miles. Fit, finish and features are excellent. Gas mileage has been 24-26 on the highway from the beginning. Seems to really move out with only a slight push on the gas pedal. My only (minor!) issue was that one of the tires was low, easily fixed at the nearest gas station.
 
RG
#72 of 118
Re: Starting Problems with Entourage [cdep] by stush
Jul 15, 2007 (7:50 pm)
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Replying to: cdep (Mar 12, 2007 4:56 pm)

I have offically joined the not starting club. The only problem is that it had to fall on sunday 7/15/07 at 3 pm, about 120 miles away from home. Just arrived at church camp to drop off the kids. Take a number to register. Seem to have enough time to move the van closer to the barracks and NOTHING. Van was off for 10 minutes. Luckily there was another family there from the same parrish to drive us home. So now I have to wait and see what the dealer can do for me since I am so far away from home. We left it there because its Sunday, nobody is open and were out in the oakypinoaks!!! I'll let them know about the junction box. I did remember reading about CAPECORALBILL's lucky attempt to get it started, but forgot to try the brake pedal release trick. Tried to wiggle the heck out of the wires but no luck. Keep you posted. I'm almost at 16,000 miles
#73 of 118
Re: Starting Problems with Entourage [cdep] by samsmoke
Jul 17, 2007 (12:33 pm)
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Replying to: cdep (Mar 12, 2007 4:56 pm)

I have an Entourage that was purchased on 4/18 of this year.(It currently has 2157 miles on it.) To date it has spent almost 3 weeks in the dealership. It will not start, as others have stated, intermittently. First they replaced the "junction box", that didn't work. Then they replaced the "negative battery terminal". That didn't solve the problem. I just picked it up again today, and they replaced the battery with a "700 cold cranking amp battery". I was told today that the car sometimes does not produce enough amps to start, but it does produce enought to open the doors, and operate the lights, etc. This explains why my kids can open the doors, the lights come on and the radio works, but it won't start. This also explains why all it takes to get it started is a jump start.
Anyway, I did start the Lemon Law process. (Just in case it happens again.) I am in NJ and you need to notify them of a "last attemt to fix" or you cannot file a claim if the problem occurs again.
I love the van and Hyundai has been good about trying to help me, however, the dealership has repeatedly tried to imply that I am somehow responsible for this problem.
I am hoping that I can move on and my car will start with no problems from here on in, but I did buy one of those "jump starters" today, just in case I am in the middle of nowhere and it happens again.
I will be very interested to see if this becomes a recall situation.
#74 of 118
Re: Starting Problems with Entourage [samsmoke] by shaky4
Jul 17, 2007 (1:51 pm)
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Replying to: samsmoke (Jul 17, 2007 12:33 pm)

Congrats on your van purchase, I got mine on 05/07 and absolutely love it. When the van was new, my kids were excited and would proudly show the van to their friends opening and closing the power doors on the battery. The manual says 10 operations of power doors on battery (5 opening and 5 closing events) without engine being on is enough to drain enough juice from the battery. Also if you use your van for short trips, and use all power options, the battery does'nt get charged enough. If the battery gets completely discharged, it never gets back to full charge thereafter for the life of the battery unless you replace the fluids. Fortunately, the batteries are sealed!!
 
Maybe the dealership screwed up the battery on their lot. Was the van on the dealership floor? I am sure the new battery will fix your problems. Please keep us posted!!
#75 of 118
Re: Starting Problems with Entourage [stush] by stush
Jul 18, 2007 (11:05 am)
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Replying to: stush (Jul 15, 2007 7:50 pm)

Well, we called the dealer and talked to the service manager. He agreed to go up and get our van (120 miles away) and bring it back to his garage. Luckily it didn't start for him too. Told him about all the same problems people were having and that by replacing the junction box, seems to solve the problem. His first response was, never heard of it. So he has to order one in. Should be ready on 7/19. Hope this works. I am extremely pleased that they went up and got the van instead of having road side assistance tow it to the nearest dealer witch was another 25 miles further away. As to all the other complaints poeple are having, I have not had them. My power sliding have never given us a problem, well the passenger side was making a loud noise when it latched, so I squirted some WD40 in the track and that seemed to work. I still have a squeak in the back tailgate, but I just turn up the radio and thats good enough for me. My front end has started to shake but only when you use the brakes, I attibute that to the rotors and the dealer is looking into that also. I can't say it shimmys at 75 mphs because I usually don't go that fast, but I have had it at 85 and it's driving like a dream. Bought in june 06, not sure of the manufaction date. I'll update after I get it back from dealer. Peace!
#76 of 118
Re: Starting Problems with Entourage [stush] by stush
Jul 20, 2007 (4:22 pm)
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Replying to: stush (Jul 18, 2007 11:05 am)

Just got the van back. They replaced the fuse assembly and the junction box. They also cut the front rotors, no more front end vibration. What can I say, Bowser Hyundai, from Pittsburgh, drove up 120 miles, picked up the van, towed it back, fixed the problems and charged me NOTHING!! Through all the thick and thin, they have bent over backwards to address all my situations. I applaude them. So with that said, I still think this is a great van. Rides great, super pickup for a van and you can't beat the price.
#77 of 118
2 month review of the Entourage by 2hyundaifamily
Jul 22, 2007 (3:29 pm)
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I've had the Entourage SE for about 2 months now and recently went on what turned out to be a long trip (6 hours) with it. It's my wife's van so I don't get the pleasure of using it as much as she does but here are my impressions.
 
It is extremely roomy and comfortable. My 16 YO was sitting in the back the whole time and he did complain that after about 4 hours it was cramped (he's 5'10"). We've had other minivans and I think most back seats are cramped after a long while.
 
It's quite, it seems to be quieter than the Chrysler minivans that I drive as company cars. There did seem to be a little wind noise but it wasn't too bad.
 
It's nicely appointed, seems to have features that make sense and again compared to what I drive has some nice features.
 
It handles great, I was driving it on hilly, winding roads and it kept the road.
 
Gas mileage was 16.9 MPG on this trip, I didn't think this was too bad as I was driving in stop and go traffic and then in hilly roads. After all this thing is a minivan and I don't expect 25 MPG "city" driving.
 
Headlights are great, sounds stupid but compared to a 2007 T&C the Entourage throws out an amazing amount of light with a lot of side illumination.
 
AC auto temp control, the AC never gets too cold like in other cars without this. This isn't really a bad thing but I'm not used to it.
 
Trip computer, after having it I really don't see the need except the MPG maybe.
 
Side auto doors, I've been told they are noisier than an Odessey but compared to the T&C they are quiet.
 
Personally, I think it is a great car, I expect to keep this for at least 7 or 8 years and hopefully more. I agree with the statement that these are not the Hyundais of the 1980s. They also don't come with all the bells and whistles that other foreign minivans come with, as a matter of fact the Entourage has too many for my wife. I was looking for an inexpensive, solid, sturdy car and this seemed to fit the bill. Only time will tell.
#78 of 118
Problems with Entourage Transmission by lemonvan
Jul 23, 2007 (9:57 am)
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Is there anyone else who is having problems with their transmission? I have had my Entourage only 2 months now, and wish I had never purchased it. The transmission thumps between 1st and 2nd gear, most of the time completely misses third gear, gets stuck in 4th gear and upshifts rather than downshifts when you accelerate and need a little more power. I have been back to the dealer on several occasions, and told that "that's just how they drive" and they will not fix it. My fuel consumption is only 13 miles per gallon on the freeway - isn't that a sign that something isn't right?
 
It is unsafe to drive in traffic, it will jump into 4th gear at 20 miles per hour. It is sluggish to take off in traffic, then will, all of a sudden, drop down two gears, and take off too fast. It also surges when barely moving, like when I'm, trying to park it in the garage and not hit the wall, it will pick up speed without any pressure on the pedal.
 
I would like to speak with other people who are also having problems with their Entourage and getting the same run around from their dealer and Hyundai. emails can be sent to : thishyundaiisalemonhotmail.com I am hoping that collectively, as a group with the same problems, we can make Hyundai address the issues with their faulty transmissions.

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