- #49 of 118
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Re: We let EVERYONE drive ours [failsafe1]
by nightingale2u
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Jun 07, 2007 (6:01 pm)
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Replying to: failsafe1 (Jun 07, 2007 1:25 pm)
I sure wish I could say that the issue has been resolved... but unfortunately... short of getting a lawyer I am not sure what we can do. I hate driving it... it is not a joy to ride in either as is feels as if some one is braking everytime I take my foot off of the gas. I am counting the days until I can trade it in and take the loss and leave the whole mess behind. Until then... I tell every person that makes a comment on the van exactly what my experience has been. It's a beautiful van...so I get a lot of comments. It's really a shame... I hope my van is an isolated case and I really hope other dealerships stand behind their product and provide customer service. As it stands... mine is a lemon and since the computer says it's fine... the dealership says it is fine. 
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- #50 of 118
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Re: We let EVERYONE drive ours [nightingale2u]
by davethecarnut
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Jun 07, 2007 (9:23 pm)
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Replying to: nightingale2u (Jun 07, 2007 6:01 pm)
Did you ask your dealer if there was any way to "re-program" the transmission? Also, if you didn't already, contact Hyundai consumer affairs and get a case file going.
Other than the ignition junction box and low speed wind noise on the driver's side window, our van has been pretty stellar.
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- #51 of 118
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Re: We let EVERYONE drive ours [nightingale2u]
by josm100
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Jun 07, 2007 (9:31 pm)
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Replying to: nightingale2u (Jun 07, 2007 6:01 pm)
"I just got a call from Hyundai America. They are going to replace my squeaker with a new Entourage. I am very pleased now with their customer service!" (#12 of 12 Re: 2007 Entourage : Problems and Solutions [josm100] by failsafe1 Jun 07, 2007 (12:27 pm)) "Hyundai entourage rattling noise"
Get in touch with this guy! Find our what he did, Cheers.
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- #52 of 118
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Re: Hyundai Entouage: New Owner Reports [stush]
by stush
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Jun 19, 2007 (11:27 am)
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Replying to: stush (May 13, 2007 6:24 pm)
Well got my van back after 8 days. The ECM module was not bad. They tried to download new codes into the computer but the computer wouldn't reset. Had to ship computer to California for engineering to try. Reinstalled computer and it seems to be working. With almost 15,000 miles. I'm very pleased with this van. Even with the check engine light coming on, the van still rode and drove like a dream.
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- #53 of 118
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Are your rotors warping already?
by stush
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Jun 21, 2007 (11:33 am)
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I'm nearing 15,000 miles and about 2000 miles ago I started to notice that my brakes were starting to act as if the rotors are warped. I said to myself, it's to early for that. So after finally getting this check engine light taken care of. It's really starting to vibrate the front end when you hit the brakes, usually when you first get in. After they heat up, they seem to not vibrate as much. So my question is, Since I have about 15,000 miles and just had my 1 yr anniversary, Will this be covered under warranty? Anyone else having a rotor problem?
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- #54 of 118
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Re: 5000 mile report [pelican19]
by fixthebox
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Jun 26, 2007 (3:26 pm)
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Replying to: pelican19 (Apr 13, 2007 8:43 pm)
I had the same door problem.
The driver's door would not close!
We also had lots of problems with the side sliding doors not closing.
Hyundai replaced my minivan with a new one a few weeks ago.
Great customer service.
But...the other day I had the sliding door problem with the new car as well...not sure what to do now.
Did anyone else have issues with the auto. sliding doors?
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- #55 of 118
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Re: 5000 mile report [hrngffcr]
by fixthebox
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Jun 26, 2007 (3:28 pm)
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Replying to: hrngffcr (Apr 13, 2007 6:58 pm)
I had the same door problem as well.
The driver's door would not close!
We also had lots of problems with the side sliding doors not closing.
Hyundai replaced my minivan with a new one a few weeks ago.
Great customer service.
But...the other day I had the sliding door problem with the new car as well...not sure what to do now.
Did you contact the dealer for this issue?
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- #56 of 118
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Re: 5000 mile report [fixthebox]
by hrngffcr
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Jun 26, 2007 (6:58 pm)
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Replying to: fixthebox (Jun 26, 2007 3:28 pm)
Nah. It's very rare and intermittent. And all that has to be done on ours is open and close the door again. Usually only occurs on passenger-side sliding door, although has happened a time or two on the driver's side sliding door. It's just not a big enough deal on ours at this point to bother with (closing in on 9,000 miles). By-the-way, are you trying to close the door on an incline? I have seen other threads that talk about some problems with power sliding doors not opening and closing properly when the van is on a 5% slope or more.
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- #57 of 118
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Re: 5000 mile report [hrngffcr]
by fixthebox
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Jun 26, 2007 (8:25 pm)
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Replying to: hrngffcr (Jun 26, 2007 6:58 pm)
It happened on our driveway which is about 5% incline but also on a flat surface.
With the new minivan it happened inside and out of the garage so I will report it to the dealer.
What I did find out is that you better report it to the dealer the first time you notice the problem because if it will come to the point that they will replace your vehicle , the manufacture may charge "Usage fee" according to the millage when 1st reported...
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- #58 of 118
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Re: 5000 mile report [fixthebox]
by thehothit
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Jun 27, 2007 (4:45 am)
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Replying to: fixthebox (Jun 26, 2007 8:25 pm)
I've been having the Power Sliding Door problem since day one. The dealer can't replicate it, but happens in my driveway (on a slight slope) and in dead flat parking lots! I have approx 10,000 miles on my vehicle (a 2006 Sedona which is exactly equivalent to a fully loaded Entourage Limited - minus entertainment system). Take a look at Edmund's Kia Sedona long Term Test blog:
http://blogs.edmunds.com/roadtests/category/cat.2006KiaSedonaEX
They have a post about the power sliding door problem.
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