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Hyundai Entourage New Owner Reports

118 messages,  Last post on Jul 20, 2009 at 9:04 PM

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#109 of 118 Re: wontstart [frustrated15] by cfranzin Jul 03, 2008 (9:39 am)
Replying to: frustrated15 (Jun 28, 2008 5:46 pm) Well....we had the van thoroughly checked and it appears that there was also a TSB on the junction box under the dash...so that was replaced. This is separate from the TSB on the IPM (which we changed in February). As for the sliding door issue....it appears to be a common problem now with the 2007 Entourage and they suspect a recall soon to replace some part. They were awesome with us, and even gave us 2 free oil changes for paying the 59 dollars we had to give roadside assistance for starting our battery the THIRD time.   The mechanic is waiting for Hyundai for the go ahead to fix what he thinks is the problem with the sliding doors often seen.   We'll see!
#110 of 118 by wontstart Jul 03, 2008 (11:12 am)
The junction box under the dash was what was replaced on mine also. That has taken care of the problem for us (so far, anyway). Congratulations, it sounds like you got the problem fixed and it sounds like your dealer is going the extra mile for you. Be sure and give the dealership a good review when you get your service questionair in the mail.   Kudos to your persistence and to the dealer's level of service.
#111 of 118 by cfranzin Jul 04, 2008 (10:37 am)
I am quite impressed with how our dealership handled this. We spoke with the lead mechanic who seems to be on top of this and is keeping his eyes out for when Hyundai decides to send out a recall on the sliding door issue. But so far...our van has been affected by the TSB on the IPM and the junction box under the dash. We hope we are done with the dead battery issue and we'll be re-discussing the sliding door issue at our next oil change to see if there are further developments. They were awesome to give us two free maintenance visits because of our troubles. I'll keep everyone posted.
#112 of 118 Hyundia warranty trap by belfast Mar 04, 2009 (10:04 pm)
We purchased a new Entourage limited on Feb 14 and headed for a holiday in the USA,problem....our battery failed and we went to a Hyundia dealer in Yuma Arizona only to be told Hyundia warranty of veichels purchased in Canada (by a canadian) are NOT COVERED IN THE USA and viceversa,. Hyundia USA in California confirmed this fact. We needed a battery and our dealer in Canada supplied the Yuma AZ. dealer with a credit card number. Yes we did get a new batt BUT AT AN ALMOST $500 cost. enough Hyundia we will be going back to another brand on our return. BE AWARE OF HYUNDIA LACK OF WARRANTY ACCROSS RHE BORDER.
#113 of 118 correctionto post 112 by belfast Mar 05, 2009 (9:24 am)
Typo error, amount charged for battery NOT $500 should read $400. Belfast Replies to this message: lavrishevo (Mar 05, 2009 7:32 pm) davethecarnut (Jun 09, 2009 10:09 pm)
#114 of 118 Re: correctionto post 112 [belfast] by lavrishevo Mar 05, 2009 (7:32 pm)
Replying to: belfast (Mar 05, 2009 9:24 am) Good God man you paid $400 for a battery. Call your credit card company and dispute. You only paid about $320 more then you needed to. You got ripped big time. Replies to this message: davethecarnut (Jun 09, 2009 10:09 pm)
#115 of 118 Re: Van Dyn Hoven Nightmare with my new van [nightingale2u] by wizardsrepair May 29, 2009 (5:00 am)
Replying to: nightingale2u (Nov 20, 2006 3:39 pm) I bought a 2008 Entouage and I had the same complaint. They told me this is normal too. If you get anywhere with this could you please let me know what you did. You can write me at w1zardb1kermsn.com any time. I am in Bel Air, Md
#116 of 118 Re: correctionto post 112 [lavrishevo] by davethecarnut Jun 09, 2009 (10:09 pm)
Replying to: lavrishevo (Mar 05, 2009 7:32 pm) Is that Canadian dollars??? Seriously, call, write, email Hyundai and get a refund, man.
#117 of 118 can folding center console be removed in Hyundai Entourage? by vanilla2007 Jul 17, 2009 (4:56 pm)
I would like to remove my center console/folding beverage holder tray mounted to the side of the front passenger seat on my Hyundai Entourage. I need all the space between the two fronts seats that I can get. I thought it would be an easy job, but I can't seem to figure out how that thing comes off. I need the full space between the front seats for frequent trips to the back of the van. It looks like I'll have to take out the passenger seat to remove the tray. If anyone knows the answer, or knows where to get this info, please advise. Thanks Replies to this message: davethecarnut (Jul 20, 2009 9:04 pm)
#118 of 118 Re: can folding center console be removed in Hyundai Entourage? [vanilla2007] by davethecarnut Jul 20, 2009 (9:04 pm)
Replying to: vanilla2007 (Jul 17, 2009 4:56 pm) I think it just folds down to the side

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