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SUVs Mazda CX-7 Mazda CX-7 Maintenance
175 messages, Last post on Sep 29, 2009 at 10:12 AM
You are in the Mazda CX-7 Forum. Your Hosts are steve_ & tidester
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According to the onwers manual, recommended oil change service interval is every 7,500 miles. According to Mazda's own recommendation and guidelines, you are not due for your 3rd oil change until 22,500 miles, which you have yet to reach. Your dealer is screwing you. Go find another and call Mazda North America. Call your local TV consumer advocate. Something stinks to high hell and it its not you. Why not call the original owner? Most states have a lemon law that should protect you. The other option is to call AAA (if you are a member) and get an extended warranty. They usually give cars under 25K miles low discounts. Pay the $1500 now and be protected for the next 10 years. |
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THANK YOU SO VERY MUCH for taking the time to post your reply! I was wondering what the reccomended mileage was for an oil change on this vehicle, (but my owners manual is in the vehicle that is as the dealer). They (service guy at the dealer told me it was 3k/3months, and I thought that newer vehicles with premium oil could go to 5k, but 7,500 is even better for me), so really, if they are asking for the "last three" and the vehicle has 22k miles, they are really asking for the receipts for the life of the car.. I still think that is absurd... The dealer says they are on "my side" and have to battle Mazda to cover it, so we shall see what they have to say on Monday... (I was told I could not speak to the Mazda Zone Representative for my zone unles I make an appt with him through my service guy when he is back in out city, which may be months..) The 800 Mazda help line was no help and just confirmed what the dealer told me.. I really don't like to pull the "I'm a girl being taken advantage of" card, but I really think they really are... Unfortunately I am a single mother of 3 kids and saved up (and drove a 1994 Ford) for three years before I took the 'jump' into a newer vehicle, my only requirement (and justification for a getting a newer car) was it being under warranty.. (as you can imagine I spent lots in car repairs on the 94 Ford, which was understandable, but at least I didn't have a car payment on top of it! lol) Also about the dealer that sold me the car, after a few calls to them on Friday after learning all of this, I have yet to get a call back, hopefully that means nothing but they were busy and will call soon. I will call them again on Monday. (the selling dealer is in Florida, but I now live in Arizona)... Anyway, thanks again for your post, very nice of you to take the time! You've given me some hope to get through the weekend!!!  Have a nice weekend!
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Replying to: interested_72 (Sep 19, 2009 1:06 pm) Give me your email address and I'll send you the pages from the CX-7 service manual. Unless you drive it under extreme conditions or tow equipment with it, the 7500 miles is Service. Here are the excerpts from the owners manual. Follow Schedule 1 if the vehicle is operated mainly where none of the following conditions apply. l Repeated short-distance driving l Driving in dusty conditions l Driving with extended use of brakes l Driving in areas where salt or other corrosive materials are used l Driving on rough or muddy roads l Extended periods of idling or low-speed operation l Driving for long periods in cold temperatures or extremely humid climates l Driving in extremely hot conditions l Driving in mountainous conditions continually If any do apply, follow Schedule 2 (Canada and Puerto Rico residents follow Schedule 2). For schedule 1, the oil should be changed every 7,500 miles. If you have truly only had the car a few months, you probably fall under the lemon law. Check the lemon law in Florida. http://floridadrivers.com/traffic_court/florida_lemon_law.php/ or http://autolemonlaws.com/florida/index.htm
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Replying to: interested_72 (Sep 18, 2009 3:05 pm) It just dawned on me that it sounds like your car has a known problem that is addressed in the Mazda TSB 01-002/08. Noisy VVT Actuator Read this description and TSB below. The problem is just noise, not a bad engine (most likely). If this Mazda service dept refuses to review all TSBs, then take it to another Mazda dealer. MULTI-MODEL - VARIABLE VALVE TIMING (VVT) NOISE WHEN STARTING ENGINE - BULLETIN NOTE This bulletin supersedes the previous bulletin 01-043/07 issued on 11/29/07. The REPAIR PROCEDURE and PART(S) INFORMATION have been revised. APPLICABLE MODEL(S)/VINS 2007 Mazda CX-7 vehicles with VINs lower than JM3ER******166945 (produced before April 1, 2007) DESCRIPTION When the engine is first started, some vehicles may exhibit a loud ticking noise from the variable valve timing (VVT). This is caused by the lock pin of the variable valve timing actuator not fully engaging. Heat treatment has now been added around the hole of the variable valve timing rotor lock pin to prevent this from happening. Here is the link to the full Mazda TSB (Technical Service Bulleting) http://www.finishlineperformance.com/pdf/cx7/bulletin/01-002-08-1896.pdf Also, here is a link to MANY other TSBs that Mazda service centers are obligated to repair free service for problems reported to customers. The 2007 CX-7 had a lot of problem (sorry, this happens with first year cars) but search this link for any others and mandate that they be repaired for free. http://www.finishlineperformance.com/store/pages.php?pageid=14
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Thank you sooo much!!! This is very intersting news! I feel like I have a good chance at 'fighting' them now. It all seems very wierd to me that last week it was a very faint noise, and now it is "not safe for me to drive." My oil nor engine light never came on, and even after double checking with the mechanic that did the oil change he still says that he did not notice anything odd at all. We will see, I will certainly keep you posted, and I GREATLY APPRECIATE your obvious car/mechanical knowledge ~with the proof of the owners manual to back it up! Thanks so much!!! pam email: ushulagirls  aol.com
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Replying to: interested_72 (Sep 20, 2009 11:29 am) I sent you a direct email. Please be on the lookout for it. H |
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Replying to: howardru (Sep 20, 2009 5:02 am)
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Replying to: mtngirl34 (Sep 22, 2009 5:05 am) The VVT problem only causes a noisy engine as far as I know. Even after the fix, the engine is just down-right noisy still. not a problem...just noisy. Since you didn't mention the year or model of CX-7, I recommend you check several of the TSB sites such as: http://www.ford-trucks.com/tsb/tsb.php/m-MAZDA or http://www.finishlineperformance.com/store/pages.php?pageid=14 The best site for CX-7 tech questions is the really techie site http://www.mcx7.com/ There are many gear-heads and techies on this site that can answer most technical issues on the engine or eletrical. More than I want to know, but it's good to be prepared. Let me know if I can help MountainGirl |
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Replying to: howardru (Sep 19, 2009 5:00 pm) |
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