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Toyota Sienna Sliding Door Problems

328 messages,  Last post on Dec 05, 2009 at 9:33 PM

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What is this discussion about? Toyota Sienna, Car Safety, Van


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#9 of 328
Re: 2004 sienna door closure failed [tillsonburg] by tillsonburg
Dec 03, 2006 (10:44 am)
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Replying to: tillsonburg (Sep 03, 2006 6:22 am)

Just an up date to my sliding door closure failure.
The ECP "Extended Care Program" covered the repair of my sliding door. The power doors and tail gate motors are not listed in the ECP plan I bought but they agreed to cover it. I really think this was an oversite not to include these motors as they did not have power doors on any previous model. Toyota would not admit this. I would ensure you have your doors checked thoroughly while under warranty. I would suggest they need to be well lubed to prevent corrosion and checked to ensure the bolts are tight. After mine failed I found alot of corrosion, the cable is galvanized with a plastic coating that had cracked, and the main door bracket bolts were loose.
#10 of 328
Re: 2004 Sienna door spot weld failure [tillsonburg] by tienchieh
Dec 13, 2006 (8:34 am)
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Replying to: tillsonburg (Sep 03, 2006 6:27 am)

Our 04 Sienna just experienced the exact problem you had. The spod weld on the plate that secures the left door check failed!
I took to the dealer and they won't fix it under warrenty. I'm just wondering how did you resolve this issue? I'm thinking to file a complaint to the consumer's group, and may be this will call their attention?
Thanks,
#11 of 328
Re: 2004 Sienna door spot weld failure [tienchieh] by tillsonburg
Dec 13, 2006 (12:09 pm)
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Replying to: tienchieh (Dec 13, 2006 8:34 am)

Hi,
Toyota did not repair mine. I ended up having a body shop repair it. They said the weld had let go and the whole plate was cracked from top to bottom. I think this failure has occurred quite a few times. Toyota Canada will not warranty this failure. Hopefully you will have better luck. My dealer, ToyotaTown in London Ontario told me he had 5 fail including his courtesy van but still Toyota will not warranty. I have never heard of spot welds failing on a vehicle let alone a new one. For this to happen the spot welder was not set up properly. I am totally disappointed on how Toyota has not stood behind their vehicle quality. I can now relate to all the news articles about decreasing quality on Toyota vehicles. I will never buy a vehicle the first year in production even if it is a Toyota as they have proven to me that they cant make them right the first time and when they fail, they wont stand behind it. Honestly, I had better quality on my 1992 Dodge Caravan
#12 of 328
Re: 2004 Sienna door spot weld failure [tillsonburg] by tienchieh
Dec 13, 2006 (4:15 pm)
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Replying to: tillsonburg (Dec 13, 2006 12:09 pm)

Our dealer here in the States will not honor this either. It's an uphill battle. Like you said, it's amazing how Toyota's quality went down hill along with their customer's services.
#13 of 328
Re: Sliding doors sticking [vulcan4] by getemmy
Dec 17, 2006 (5:13 am)
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Replying to: vulcan4 (Aug 31, 2006 7:25 am)

I also have a 2004 Sienna and have had problems with the sliding doors sticking right from the start. I live in Ontario, Canada, and guess what? It gets cold here. Any time it remotely gets cold, I cannot open them. I have had it into the Toyota Dealership three times and hopefully the last time they fixed it (it has been warm since then so I have not been able to test them). The dealership kept it for three days. I'm not even sure what the fix was. I asked if there had been other similar problems reported and the service manager told me there had been. I told him that if you can't even get your passengers into your vehicle, you may as well take the tires off too. I was really angry! I chose Toyota for a reason and other than the doors not opening, I love the vehicle. I know there was a recall on this vehicle to replace the weatherstripping in the doors; however, that did not seem to help mine. I'll let you know during our next cold spell if the fix worked. Let's hope or Toyota Canada is going to have one unhappy customer calling in!
#14 of 328
Re: Sliding doors sticking [getemmy] by tillsonburg
Dec 17, 2006 (7:16 am)
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Replying to: getemmy (Dec 17, 2006 5:13 am)

Hi,
I have had this problem numerous times. I have sprayed the seal with silicone but it still stuck during the next cold spell. It seems like moisture gets on the seal and then freezes the door shut. I have not taken it to the dealer as I am not impressed with their troubleshooting abilities.
I reapplied the silicone but it hasnt been cold enough to see if this fixed it. If this does not work I will look for a spray that has teflon in it.
I really wonder how much cold weather testing Toyota did on this vehicle. Have you noticed how the plastic trim on the front doors rattle when you close them when its cold out? Keep an eye on your power doors,(if you have them) the cable will corode, crack and then break, the 2 bolts come loose and my dealer never checked them, even though I have it serviced regularily.
#15 of 328
Re: Sliding doors sticking [getemmy] by vulcan4
Dec 18, 2006 (6:02 am)
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Replying to: getemmy (Dec 17, 2006 5:13 am)

If you plan on claiming lemon law make sure you you have documentation for at least 3 repair visits, preferably 5-6 visits to make case. I had to give a deposition in my case. I only had records for 2 visits and wasn't able to get much from lemon law/ Toyota.
My problem was they " fixed" it but the weather was warm so I could not tell if it has been fixed. I know they replace my door seals and a cover in the bottom inside where the door slides.
Yea I bought a Toyota because of there reliability, only to find out the past few years they gone down hill. I let you know how I make out this winter.
#16 of 328
Re: 2004 Sienna door spot weld failure [tillsonburg] by paedomorph
Feb 01, 2007 (5:41 pm)
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Replying to: tillsonburg (Dec 13, 2006 12:09 pm)

We too have an 04 Sienna with broken welds on the door. At first I thought it was the door check that was making all of the noise, but upon further inspection (after having replaced the door check) I found that poor welds had broken. Anyone have a solution on repairs? Palmers' Airport Toyota Scion Tundra Tacoma Sequoia Land Cruiser Highlander FJ Cruiser Mobile Alabama
#17 of 328
Door Check problem by jrmac
Mar 22, 2007 (10:17 am)
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We too had a problem with our '04 Sienna's door check weld. We had the extended warranty and it was covered.
Fortunately, our mechanic caught the tick noise and brought this to our attention. They told us in some cases the whole door has to be replaced, but we were fortunate that ours was caught early.
#18 of 328
Re: Door Check problem [jrmac] by tillsonburg
Mar 22, 2007 (11:07 am)
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Replying to: jrmac (Mar 22, 2007 10:17 am)

Hi,
My extended warranty would not cover this. Could you provide me with a dealer's name and phone number that did this repair. I had mine welded but it has failed again. I would like to ask Toyota why they are in consistent in applying the extended warranty coverage.
 
Thanks

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