755 messages,
Last post on May 16, 2013 at 1:30 PM
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Toyota Sienna Forum.
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Toyota Sienna, Car Safety, Van
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#738 of 755 Re: Frozen Sliding Door Sienna 2004 - caution [jalba]
by ateixeira
Jan 03, 2013 (10:49 am)
How hard did he pull?
#739 of 755 Re: caroftheday [kc5573]
by ulrich4
Jan 09, 2013 (6:37 am)
I must be the lucky one of the bunch. My Toyota dealer fixes all these warranty issues on my '05 Sienna in a timely and free manner. I have not spent a nickle on any issues regarding warranty, even under the extended warranty issues.
#740 of 755 Re: caroftheday [ulrich4]
by fibber2
Jan 11, 2013 (5:56 am)
Some dealers value your loyalty, some simply don't care. With Toyota sales continuing to grow, too many dealerships have the attitude that they'll add new customers to replace those that get disgusted and never return.
#741 of 755 Toyota Sienna Sliding Door Malfunction
by jhoge
Feb 08, 2013 (5:53 pm)
I started a blog while I am Waiting for Toyota's response on my situation:here
#742 of 755 Re: Just got the official Recall Notice [aimpulsive]
by pdubu
Feb 15, 2013 (6:39 am)
I used Rich Jung to rebuild my cables and assembly. Excellent service and top notch work! Give them a call to diagnose your problem. He will help walk you through the possible issues. Price was $350 with shipping, and they have a Warranty that they stand behind (because I had to use it when breaking something when trying to reinstall my fixed assembly).
Rich Jung (agent.tikki
gmail.com)
BSJ Enterprises Inc.
dba Benson's Auto
7711 South Alameda Street
Los Angeles, CA 90001
(323) 583-8941 tel
Mar 23, 2013 (5:20 pm)
I too have been smitten. My '04 Sienna is 3 months out of the extended period. My cable shows wear that predates the warranty period and I am prepared to get legal counsel to defend my case. Has anyone gone above the local distributor to get consideration?
#744 of 755 Re: Out of warranty [bad_warranty]
by ateixeira
Mar 31, 2013 (5:18 pm)
To be fair the vehicle is 10 years old. A Ford would have rusted to pieces by now.
Apr 01, 2013 (6:12 am)
Yes, I did have a problem with my power door as well. Fixed it myself with a new actuator (as mentioned on this forum). No problems since. While I am not happy I had the problem, it is the only non maintenance issue I have had with the vehicle in 7.5 years and 135,000 miles. Vehicle is still running strong.
#746 of 755 Re: Out of warranty [ateixeira]
by bad_warranty
Apr 01, 2013 (2:58 pm)
I hear you, however this car has 50,000 miles on it. It has been well maintained and if you look at the cable, you will see this has been defective for some time; just not enough to break until this 3 month out of a 9 year warranty.
#747 of 755 Re: Out of warranty [bad_warranty]
by ateixeira
Apr 02, 2013 (7:32 am)
Well, look at it from a different point of view.
Let's say you paid $1000 or so for a 10 year warranty, and someone else who bought their car they same day paid $800 for a 9 year warranty.
Then their car breaks at 9.2 years.
If a manufacturer covers them, you got screwed. Otherwise, why did you pay more than they did?
As a gesture of Good Will I think it would be appropriate for them to perhaps share the cost with you, given you're a customer with the longest warranty available. I think it's fair for you to ask, also.
But they can't just fix every car for free indefinitely.
I have a 7/100 warranty on one of my cars (not the Sienna), and the value of that warranty is zero if they fix every one's cars after the standard warranty is up.
What did I pay for, exactly?