Last post on Nov 01, 2013 at 10:53 AM
You are in the Toyota Sienna
What is this discussion about?
Toyota Sienna, Car Safety, Van
Go to NHTSA to file a safety complaint.
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#707 of 775 Re: got mine fixed! [kuzprincepesa]
Aug 29, 2012 (7:44 pm)
Toyota just extended their warranty on this problem for certain 2004-2007 Siennas. I just received the warranty enhancement last Friday and it's in the shop now being warrantied. There are some catches though.
From the letter..."This warranty extension is for your vehicle's Rear Sliding Door Latch Assemblies and for your Power Sliding Door Cable Assembly for a period of 9 years from the vehicle's date of first use or 120,000 miles, whichever comes first. This offer is limited to your specific Sienna whose VIN is provided above and is subject to the same conditions and exclusions set forth in your Owner's Warranty Information booklet. This coverage is for warranty work performed at an authorized Toyota Dealer only."
There is also some additional information about being reimbursed if you have paid for repairs in the past for the same issue. I wasn't able to find anything at the Toyota website, but found this in the Sienna chat.
#708 of 775 Re: Not Happy [cherane]
Sep 10, 2012 (6:06 pm)
We are very disappointed in our Toyota Sienna (2006) also. Got a recall for the electric sliding door so I took it to the dealership. They refused to repair the doors because they said the hinges were damaged rather than the cable which was supposedly warranted. The paint and rubber is wearing worse by the day. If anyone knows how to get these repaired under recall please let me know.
#709 of 775 Re: Not Happy [sparkles78]
Sep 12, 2012 (3:47 pm)
I was also told by Tustin Toyota that my sliding door was not covered by the warranty or recall since it is the hinge that is failing. I had to turn off the auto button and tell my kids to only use the driver side sliding door. The passenger side slider has also damaged my paint. I was quoted $800 to fix. Crazy..... If this is a manufacturer problem, then it should be fixed by Toyota. If anyone knows how to get around this, please let me know. Thanks
#710 of 775 Re: Not Happy [curiosity3]
Sep 13, 2012 (4:53 pm)
Speaking of Sliding Door cables and hinges....guess what happened to me....
I was flying in from my vacation (Tuesday, July 31, 2012) with my kids(4) my husband picked me up. Next Day my driver side sliding door gets stuck halfway! IT WON'T BUDGE!! I took it to the dealer in Anaheim and they said its a SAFETY ISSUE, SO TOYOTA won't release it. Because of the extended waranty on the cables they will replace those, PLUS out of Curtesy (yeah right) they are paying for one motor and I pay for the other $270. So we agreed to it, we figured 2 new mechanisms on both doors.... good deal! I live in the Bay Area so they had to give me a rental, I still have it (1.5 mnths later)...
I got a call yesterday they tell me the hindges on BOTH SLIDING DOORS are going out and if I dont repair them the cables are going to break again because of it. $1500+ in repairs! I think this should be a recall and we should all report to TOYOTA. I cant afford it, I could use that money to feed my kids and buy them Clothes! They should be responsible and take care of it. I have a rental and they are paying for it (the rental) so if they dont want to fix it they will keep on paying the rental until they do.... Good luck to all of you that have the same problem.
#711 of 775 Re: Not Happy [grureno]
Sep 15, 2012 (11:17 pm)
What year is your van?
#712 of 775 Re: Not Happy [avery1]
Sep 16, 2012 (8:21 am)
#713 of 775 Re: Not Happy [sparkles78]
Sep 16, 2012 (8:12 pm)
I have a 2004. I can't afford to pay for the door, so I keep it locked. I have 3 kids and we are adjusting the best as we can dealing with only one door. I agree, we need to contact Toyota. Does anyone know who to call? Thanks
#714 of 775 Re: Not Happy [curiosity3]
Sep 17, 2012 (2:53 pm)
Paying over a thousand dollars to fix a door isn't really an option for me. Luckily I can help you out for a fraction of that price. Check out WWW.BensonsAutoLA.wordpress.com . I will replace your cables with brand new stronger ones and ALSO email you instructions on how to remove and replace the EDM unit yourself.
#715 of 775 Just got the official Recall Notice
Sep 18, 2012 (2:42 pm)
Toyota just sent out an official recall notice: "Toyota has received reports of customer concerns regarding rear sliding doors that gradually become difficult to open or close in certain 2004-2007 model year Sienna vehicles. Although the Rear Sliding Door latch Assembliew and Power Sliding Door Cable Assemblies are covered by Toyota's new Vhicle Limited Warranty for 3 years or 36,000 miles, we at Toyota care about your overall ownership experience. To assure our customers satisfaction.......We are EXTENDING THE WARRANTY to a period of 9 years or 120,000 miles.
On a similar note, my parents just got a quote of $7,000.00 to replace the computer on their Prius. Apparently everyone has been attaching the Garmin/GPS to the screen (the only place to attach it on the Prius) and this screws up the touch screen. It's happened so many times, all Toyotal dealers know about what caused the screen to fail (so there's no fibbing). 7K???? Another mad toyota customer
Sep 19, 2012 (5:46 am)
Doesn't the Prius have a windshield?