Last post on May 21, 2013 at 12:42 AM
You are in the Toyota Sienna
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Toyota Sienna, Car Safety, Van
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#665 of 756 Re: Sienna Door Issues [melis67]
May 10, 2012 (8:51 am)
I am so sorry to hear that Toyota will not fix this problem! After 2 years and about $4000.00 of the dealer never being able to fix the problem, i took mine to an independent mechanic and disconnected the motor in the door and I use it automatically. We still have problems with the door ie the handles breaking off and it still gets stuck closed but it is much cheaper to fix. It's funny but Toyota does not seem to understand that when you purchase a car, at the least you want the doors to open and close.
#666 of 756 Re: Sienna Door Issues [rnovak]
May 10, 2012 (1:30 pm)
Just an FYI, i have an 01 Sienna.. Mine had issues with the doors not opening or closing, or getting jammed. It turned out for me to be a simple fix. I took the door off the van, "yeah the neighbors were looking like i was crazy too". I ended up purchasing a cable adjuster for the cable that runs from the door to the latch. I removed the old cable, installed the adjuster, and welded a bracket to the inside sheet metal support.. Then reassembled the door, and put it back on the van, adjusted the cable.. Lastly i used Lithium grease on the latch and the moving parts inside the door to keep moisture out, and off the cable.. It has been good now for about 2 years.. Total cost was about 9.00 and about 6 hours of labor that i did in my garage.. This was after the dealer told me it would be about 2k dollars to fix..
Side note: doesn't void the warranty if they will never see it
#667 of 756 Sienna door issue!
May 30, 2012 (7:02 pm)
I'm very disappointed in the way Toyota is handling this warranty extension for the door issues on the van. I have a 2005 Sienna and the first time I brought it up to my local dealer was in 2009 and was told I had to take it to a body to get it repaired!! My doors still open and shut. They just have to be pulled closed and sometimes they jam but the kids are used to it and know how to work it so I never took it to a body shop, mainly because i knew it would probably cost btwn $2-3,000 to fix.
Of course, I just got the warranty extension in the mail yesterday and now my car is over the mileage for the extension and after a phone call to the Toyota main office, they pretty much said too bad, so sad! I cannot believe that they won't step up and pay for this when they've known about this problem for years! There should not be any time limits or mileage limits on this issue.
Toyota WILL NOT be getting any more business from my family!!
May 31, 2012 (11:55 am)
What is the mileage limit?
#669 of 756 Re: - [dudleyr]
Jun 01, 2012 (9:02 am)
120000.... This is why they took their time for this extension....let the owner reach the 120000 and they do not pay anything... Toyota you sucks...
#670 of 756 Re: warranty extension for faulty sliding doors on 04 sienna [jennylovesgr]
Jun 04, 2012 (10:42 am)
in case you did not get this yet - there is no number on the letter from Toyota. It has this at the top:
Certain 2004 to 2007 Model Year Sienna Rear Sliding Door Latch Assemblies and Power Sliding Door Cable Assemblies
Warranty Enhancement Notice
#671 of 756 Re: no luck with door recall [skygreencastle]
Jun 12, 2012 (4:28 pm)
Unbelievable is right. I got the same notice. They actually refer to it as a warranty extension rather than a recall. Anyway, my doors have been broken for about a year now. I have a 2004 Sienna with 113,000 miles. I took it in and they told me it wasn't covered because in my case they said they didn't work because one (apparently there are two) of the motors wasn't working and this part is not covered by the extension. To add insult to injury, they charged me $60 to diagnose the problem or in other words to tell me "too bad". Nice business practice.
I will never buy another Toyota.
#672 of 756 This happened to me too.
Jun 12, 2012 (4:51 pm)
I took my 2004 Sienna in with the recall, I also was told it was not covered under the recall, my letter from the dealership said I would not be charged to diagnose the problem, so I showed the dealership the letter, so it was no charge to me. I decided to have the door fixed, it cost me $300.00, which I am happy to have the door working again.
I still have the recall, so if the doors break in the next couple months I`m covered, but I doubt I will have such luck.
I still like my Sienna, just sorry the doors have such problems. The dealership gave me a rental 2012 Sienna while my van was being fixed, it was much larger then my van, I really did`nt like that, just too long.
Jun 13, 2012 (6:18 am)
I have a 2004 Sienna, and both doors stopped operating properly several years ago, after the original warranty expired. The drivers side non power door stopped locking or unlocking with the fob, and then the passenger power sliding door stopped opening or closing with the fob. I was real excited after getting this letter from Toyota. Took it in yesterday and they said both doors fail to meet the requirements for the warranty enhancement. They want $647.50 and $458.00 to fix the doors. What I don't understand is what this warranty extension actually covers? Seems like they are playing games. The letters says it covers "Power Sliding Door Cable Assembly", but the estimate calls it "Motor Assembly" My wife called Toyota to complain, and they took all of our information and gave us a case #, but said they would not do anything, we are out of luck. Seems pretty unfair. I only have 70k miles on this 2004 and have suffered for 3-5 years with these bad doors. Anybody have any ideas or suggestions on how to get Toyota to fix these? Thanks.
#674 of 756 Re: Not Happy [mugsisme]
Jun 13, 2012 (8:22 am)
I only have thrity one thousand miles and since 17,000 miles I'v e had no sliding door. I'm seventy years old and no kids, none other in my 06 XLE. I've bought new toyotas since 1990......guess they don't give a smell today. I cannot even sell it for a decent price due to this situation. also I spilled coke on the drivers side and it ate throeugh the carpet, couldn't get to it due to this dam door.