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Toyota Sienna Sliding Door Problems

756 messages,  Last post on May 21, 2013 at 12:42 AM

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Messages Page 64 of 76

#630 of 756 Sliding Door problem and brake change! by yifang

Nov 08, 2011 (10:52 am)

Toyota and the dealer is so outrageous with the sliding door problem.
Here is my story:
2005 Toyota Sienna XLE. 110K km the sliding door (driver side) jammed to open, but worked if pull with handle. Went the Ens TOYOTA, charged me ~$500. After 4 months the passenger side of the sliding door had same problem, charged me $709.72!
Complained to TOYOTA Canada. For sure this is the Sienna defect. but I was told it is not under warranty anymore. Paid the bill, total >$1200. Can you believe this?
 
Yesterday, I replaced the front brake, pad/SHIM/FITTING kit ($112.03 parts), but they charged me $367.87 for labors (tax not included!). I phoned back, they said they charged me the job for rear brakes too, which the teller told me when I picked up my car yesterday that job needed another appointment and bill!
I did some research and found here. Now I realized they just suck the customer's blood! Can you believe this!
Why they did this!
 
Then I have a question. Where do I find the standard that the mechanics should charge for the labor for a specific job, so that you can talk to them? Thanks!

#631 of 756 Re: Sliding Door problem and brake change! [yifang] by ateixeira

Nov 08, 2011 (11:31 am)

Replying to: yifang (Nov 08, 2011 10:52 am)
If it makes you feel any better, my buddy just dropped $3000 on a Range Rover with 23k miles for tires and brakes.
 
Yep. Just tires and brake pads/rotors. No warranty help.

#633 of 756 Re: Sliding Door problem and brake change! [yifang] by adiehl13

Nov 13, 2011 (7:16 pm)

Replying to: yifang (Nov 08, 2011 10:52 am)
We also have the 2005 XLE. Blessed with BOTH the door weld "clicking" issue AND just had the driver side sliding door fixed. I don't know the technical term but the cable the door slides on seemed to have rusted out and then s
Got sheared in half. In both cases we were fortunate that for some reason I had signed up for some kind of platinum warranty (which of course we nevr get- knowing Toyota, they probably slipped it in without me knowing. At any rate, the repair would have been $1200.00 as you stated. RIDiCULOUS! I've owned a Toyota since college, but I Swear the next minvan is a Honda. I also hate that I or a passenger can't use the Navi while driving.

#634 of 756 Re: 2006 Toyota Sienna sliding door problem [scottm23] by vmorvillo

Nov 14, 2011 (1:39 pm)

Replying to: scottm23 (Aug 30, 2011 3:26 am)
Question on cutting the cable. How would you get to the cable if the door is stuck in the closed position? I disengaged the auto switch however it is impossible to open the door manually. Would I need to take off the inside door cover to get to the cable?

#635 of 756 Re: 2006 Toyota Sienna sliding door problem [vmorvillo] by wismom

Nov 15, 2011 (3:02 pm)

Replying to: vmorvillo (Nov 14, 2011 1:39 pm)
Have you tried opening the far back passenger window? It won't give you much room, but you may be able to access it that way. Otherwise, yes you'll have to remove the door panel from the inside.
 
My door on my 2005 Sienna XLE was in the open position when this happened and we were able to cut the cable from the outside.
 
I now carry a clipper in the van....just waiting for the other sliding door to malfunction so I can clip that cable as well. UGH.
 
Once the cable is cut, you can manually open and close the door. Better than nothing.
 
This site is helpful too: http://www.siennachat.com/forum/index.php?topic=1631.0
 
And when you're done with that there is actually a Facebook site dedicated to this issue....If 200 folks sign, the administrator is planning to file a class action suit.: http://www.facebook.com/pages/Toyota-Sienna-Faulty-Power-Sliding-Doors/233250320- 033754

#636 of 756 Frustrated Toyota fan by tlambright1

Nov 18, 2011 (3:43 pm)

My 04 Sienna sliding door cable snapped, and they surprised me with a $1500 bill to repair. Options were limited unless I wanted a 3 door van. Six months later, the door no longer works, take it in for adjustment, and they have to replace a different motor. Turns out it's my adjustment, as in $450 more to replace. Out of warranty, so Toyota won't help. I don't pay it, and the previous $1500 spent is worthless. I'm glad there are other strong options for new cars, I'm having a hard time justifying staying with Toyota after 20 years of continuous ownership. Very very frustrating.

#637 of 756 Re: Manual Sliding Door Problems [fix_it_again] by venomjim

Dec 08, 2011 (9:13 pm)

Replying to: fix_it_again (Aug 16, 2011 10:51 pm)
I had this same problem and used the fix you mentioned above. It worked great as far as getting the door to close, but now it won't open. It seems like the cable does not have enough tension to release the rear latch. Do you know how I can get access to the cable to open the door? I think, once I get it open, I can readjust the cable tension or adjust the rear latch mount towards the interior and retighten those two screws.

#638 of 756 2000 Sienna sliding door problem fixed by pamister

Jan 22, 2012 (5:43 pm)

When my wife arrived at work she needed to get in the passenger side power sliding door. When she finished she went to close it and it would not budge. Yours truly had to drive 20 miles to check it out. Sure enough there was no closing it. After looking at all of the possibilities - removing the inside panel, checking the door motor, and cable; I had about given up. Then I noticed that the lights were dimmer than usual and that cranking the engine sounded like the battery was on its last leg. I ended up putting a new battery in. Shazam, the power door was able to close. Have not had a problem with it since. Any write-ups I have checked out do not make any reference to a low battery being the cause. One side note. In the process of trying to manually close the door I busted the outside handle loose from the forward anchor. So now have to take the door panel off anyway and replace that handle. The wonders of plastic.

#639 of 756 me 2 by kuzshekiya

Feb 10, 2012 (3:20 pm)

Had the same problem on my Sienna went with these guys and they fixed my regulator door thingy for my 2006 sienna. I didn't want to pay the $1500 my local dealer was quoting me, and I think that price didn't include installation. I have 3 kids so I'm kind of surprised it only 5 years for its to break. Hope this helps you!
 
http://bensonsautola.wordpress.com/

Messages Page 64 of 76

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