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Toyota Sienna Sliding Door Problems

755 messages,  Last post on May 16, 2013 at 1:30 PM

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What is this discussion about? Toyota Sienna, Car Safety, Van


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Messages Page 63 of 76

#621 of 755 SAFETY ISSUE with Toyota Sienna Sliding Door by maurap

Oct 12, 2011 (12:02 pm)

I own a 2011 Toyota Sienna. The doors operate properly. My 2 year old daughter got her trapped leg removed from the sliding door by the fire department. Her leg was cold and turning blue before it was removed. I believe if she was stuck much longer she may have lost her leg.
My 2 year old daughter was inside the car, back driver side. My 5 year old son opened the sliding door by pushing the automatic button. I was standing on the back passenger side of the car. As the door was automatically opening my daughter fell in the space between the car floor and the door. She fell behind the latch that hooks into the back part of the door when fully open. Her thigh was caught behind the hinge. The automatic door tried to open all the way but couldn't because her thigh was trapped. Then the door tried to close but it couldn't because her body was in the way. Her leg was wedged so tightly we couldn't reposition her to close the door (allowing for room to get her leg out.) She was trapped for 25 minutes before removed. The door had to be removed to get her leg out. Toyota was contacted and stated there are no sensors for the door going back, just forward. They do not believe there is a manufacture design problem. Please if you have young children or know anyone who has a Toyota Sienna with young children, disconnect the automatic sliding doors.

#622 of 755 Re: SAFETY ISSUE with Toyota Sienna Sliding Door [maurap] by nana1427

Oct 12, 2011 (6:16 pm)

Replying to: maurap (Oct 12, 2011 12:02 pm)
Thank you for writing and making people aware of this problem, I am so sorry you had to go through such a terrible situation, I am glad your little girl is okay.
 
My 2 year old grandson, put his arm in behind the sliding door on the outside as the door was closing, his parent got him out just in time. It took only seconds for the parents to turn off the sliding doors, making them open manually. That was 2 years ago and the doors are still on manual position, safety is most important!!
 
I am so glad you contacted Toyota, they really need to be aware of this safety factor.

#623 of 755 2005 Toyota Sienna sliding door tough to close by xanderboy

Oct 27, 2011 (2:00 pm)

Our dealer states that we need to replace the power actuator ($1,000). The van has 110,000 miles on it. The problem we have is that once the door is completely open it will not close with the inside buttons, it seems to stick. We need to manually pull the door to have it "automatically" close. Opening is not a problem. We can actually open the door from the inside button and outside and close just as long as it doesn't open all the way into the locked position.

#624 of 755 Re: 2005 Toyota Sienna sliding door tough to close [xanderboy] by kristyg

Oct 27, 2011 (4:26 pm)

Replying to: xanderboy (Oct 27, 2011 2:00 pm)
If the problem is the actuator, it is a $100 part that you can purchase from Toyota and install yourself. I don't recall the post numbers but if you search my I'd the references should show up. There are very detailed and easy instructions for installation posted online. I had the same problem with my 2005 sienna and hubby had it fixed in about two hours for only $100! Good luck.

#625 of 755 Re: 2005 Toyota Sienna sliding door tough to close [xanderboy] by jjllcal

Oct 28, 2011 (8:23 am)

Replying to: xanderboy (Oct 27, 2011 2:00 pm)
Check also the L shape hinge ( the part that connected the door to the rail) on the door, the cushion maybe worned out.. It happen to my door and toyota want to replace the motor etc for about $1500. I have it taken care by local machenic for about 200 with part. I hate toyota..I have so many problem with this van. Their cars are not built like before because they use cheap small parts that cause $$$ to fix. Good luck.

#626 of 755 Re: 2005 Sienna LE sliding door stuck closed [tillsonburg] by acaiozzo

Oct 29, 2011 (5:22 pm)

Replying to: tillsonburg (Oct 08, 2010 5:20 pm)
My 2004 is having the same problem - can you please email me pictures of what you did? Thanks! acaiozzoyahoo.com

#627 of 755 Re: 2005 Sienna LE sliding door stuck closed [acaiozzo] by jjllcal

Oct 31, 2011 (10:05 am)

Replying to: acaiozzo (Oct 29, 2011 5:22 pm)
When the l-shape henge (the cushion on the l-shape henge, according to my mechanic) is worn off, it will create a friction when the door is moving. You will have to push the door a little to finish the movement/ or close. However eventually it will start scratching the body of the car and it will stop. There are 2 parts that connect the door to the body, top and bottom. I have problem with the top where the door is hanging. This van has so many problems but toyota will not admit it. On my last visit to toyota for an oil change , the service guy said my brake oil, transmission oil, the gasket are leaking.. it require 6000 to fix. I took it to other mechanic, he said it is just moistures and non of the trouble lights are on. I am not a mechanic but when u hear what the service guy in toyota tell me almost everything is leaking, it really scare me. I really hate them... I used to be a toyota lover.. not any more... good luck.....

#628 of 755 Re: 2005 Sienna LE sliding door stuck closed [jjllcal] by avery1

Oct 31, 2011 (3:45 pm)

Replying to: jjllcal (Oct 31, 2011 10:05 am)
I think Toyota is making a huge mistake not addressing these issues. I had a Lexus RX300 and there were unaddressed transmission problems with that car. I bought a Volvo to replace it. I didn't even look at the new Lexuses. I also have a 2006 Toyota Sienna. Our door has stopped working via one of the switches so I hope it is just a switch but I am just waiting for the other shoe to drop and be faced with an $1800 bill. If they don't address this problem I will not even look at Toyotas when getting a replacement for this care. And I will make sure my family and friends are aware of the lack of attention. Seems to me to be a bad marketing decision to try and save a few million bucks now but turn off thousands of future buyers.

#630 of 755 Sliding Door problem and brake change! by yifang

Nov 08, 2011 (10:52 am)

Toyota and the dealer is so outrageous with the sliding door problem.
Here is my story:
2005 Toyota Sienna XLE. 110K km the sliding door (driver side) jammed to open, but worked if pull with handle. Went the Ens TOYOTA, charged me ~$500. After 4 months the passenger side of the sliding door had same problem, charged me $709.72!
Complained to TOYOTA Canada. For sure this is the Sienna defect. but I was told it is not under warranty anymore. Paid the bill, total >$1200. Can you believe this?
 
Yesterday, I replaced the front brake, pad/SHIM/FITTING kit ($112.03 parts), but they charged me $367.87 for labors (tax not included!). I phoned back, they said they charged me the job for rear brakes too, which the teller told me when I picked up my car yesterday that job needed another appointment and bill!
I did some research and found here. Now I realized they just suck the customer's blood! Can you believe this!
Why they did this!
 
Then I have a question. Where do I find the standard that the mechanics should charge for the labor for a specific job, so that you can talk to them? Thanks!

Messages Page 63 of 76

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