Last post on May 16, 2013 at 1:30 PM
You are in the Toyota Sienna
What is this discussion about?
Toyota Sienna, Car Safety, Van
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#581 of 755 Re: 2006 Toyota Sienna sliding door failure [carol87]
Jul 26, 2011 (8:56 am)
I had a sliding door problem with my 2008 Sienna. After reading about everyone's problems, I was nervous to take it in. They told me the frame was bent and since I was out of warranty in years but within the warranty in miles, it would be my responsibility to pay for the cost of repairs. The service advisor at the dealership suggested that I call Toyota Corp and state my case. I did just that. I then had to take it back to the dealership so they could inspect the car to make sure the problem wasn't related to an accident. After inspecting the paint and I don't know what else, they accepted responsibility for a fault part and agreed to fix the problem at no charge to us and even provided a rental car. All of this did take some time. But it was well worth it. I just wanted to advise everyone who has an issue to contact Corp and push your case. It worked for me! Thank you Toyota!
#582 of 755 I am glad you shared this!!!
Jul 26, 2011 (2:50 pm)
Thanks for sharing your positive experience with Toyota!!! I hope everyone with this problem calls Toyota making them call a recall. Thanks again, I am happy for you.
Jul 27, 2011 (11:52 am)
Finally fixed the problem with my door. took the advice in post 321 and that did the trick. cost was about $110 for the part and about two hours of my time. If I had to do it again I could easily cut the time in half.
Not happy that it broke in the first place, but at least the problem is solved.
I am sure if I had taken it to the dealer they would have gouged me.
#584 of 755 2005 Sienna: RT Sliding Door motor stops if interrupted by ignition
Jul 28, 2011 (12:58 pm)
My 2005 Sienna has a power sliding door on passenger side. Recently we discovered that if the door is in the process of closing or opening (via motor), and the vehicle's ignition is engaged prior to the door fully closing or opening, the motor immediately stops. At this point, the only recourse is to manually close the door, as none of the power switches/handles respond again until the door has been manually closed.
I've attempted limited trouble-shooting: I disconnected/reconnected the battery in hopes that any disruption in the circuitry would be cleared, but no change to the situation.
In summary: The door motor stops functioning if interrupted by the ignition place in "start" prior to the door fully opening or closing. Once we manually close the door, the system resets and works normally. As long as we avoiding operating the door at the same time as we are starting the van, there is no problem, but I'd like to find a solution before it stops working all together. Ideas?
#585 of 755 Auto Sliding Door FIXED - ONLY $100!!
Jul 31, 2011 (3:03 pm)
Shortly after we bought my 2005 Sienna XLE Limited the driver side power door failed, but only when using any of the remote buttons. The inside and outside handles worked fine and the motor seemed fine. After following post 583 to post 321, we were able to fix the door this weekend for only $100 and a couple hours time!!! I couldn't be happier, and DH is pretty happy for the savings. Toyota said they would need to replace the entire motor for over $1000. A repair shop seemed to think they could do it for around $500. Additionally, I searched on the part number 85620-08061 and found step by step instructions in a pdf file. Unbelievable. It's a link under a forum called Tundra Solutions. Unfortunately, I can't insert a link, but if you search 85620-08061 tundra solutions - it will be the first one. Thank you all for posting your problems AND solutions to these Sienna doors.
#586 of 755 Re: Power door is not delatching [sienna_andy]
Jul 31, 2011 (3:06 pm)
Just wanted to say thanks for posting - this information saved us a ton of money and the door works again. Also, there is a link to step by step instructions if you search 85620-08061 tundra solutions - it's the first choice, a pdf. Walked my husband thru it and had no trouble at all. Wish there was a way to find out who created and posted that document so I could thank him, too.
#587 of 755 Re: 2006 Toyota Sienna sliding door problem [vmorvillo]
Aug 01, 2011 (9:52 am)
Your problem, unfortunately is not uncommon. What's even more disconcerting is it won't be over until you hit the trifecta -- both sliding door mechanisms fail because of cable failure, and the driver's door starts to click because the spot welds holding the door check mounting cup in place fail. I've experienced all three, and learned that telling its customers to log a complaint appears simply to be a mechanism Toyota uses to get unhappy owners off the phone. It doesn't appear to offer any benefit to the owner. I also made a post on the blog concerning the driver's door check -- there's a lot more unhappy owners posting there.
Also, don't forget that your vehicle uses the same type of carbon steel airline cable to hang the spare tire under the car. That, however, is subject to a recall. Toyota is exposed to legal liability if the spare falls off on the highway and becomes a projectile other startled drivers have to try to avoid hitting.
#588 of 755 Toyota needs to be responsible
Aug 01, 2011 (3:53 pm)
Toyota needs to be responsible for these doors, I still remain firm on asking people that have the problem to make the call to Toyota, let`s not give up. If for safety alone, Toyota needs a recall on the doors.
I did get a recall on my spare tire and it has been corrected.
Thank you for your input.
Aug 01, 2011 (3:56 pm)
Thanks!!! Your message is encouraging, I looked up the info and it sounds great!! I appreciate your information.
Please be sure to call Toyota, let them know you want a recall.
Aug 02, 2011 (9:06 am)
Complain here, make it official:
NHTSA looks for patterns of problems, if everyone complains, and there are enough people who do, Toyota will be forced to do something about it.