Last post on Dec 06, 2013 at 4:15 PM
You are in the Toyota Sienna
What is this discussion about?
Toyota Sienna, Car Safety, Van
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#546 of 776 Problems with 07 sliding doors
Apr 19, 2011 (9:55 am)
I own a 2007 Toyota Sienna LE....we bought it just 2 1/2 years ago. We only have one power door with the button to open and close it....the other is manual but has the motor in the back to pull it in closed. Ever since we got it the passenger side full power door has worked intermittently. One day it works just fine, then one day you have to manually open the VERY heavy door for no known reason. Its not consistent as to when it doesn't work like cold vs hot or rain vs dry....you just never know. The back motor hasn't given us a prolem until recently. However, the drivers sliding door has given us tons of problems. We bought it in August of 08 and in October my mother-in-law was driving down the street with my 4 kids to go to the park when out of nowhere the glass shattered!! NOTHING hit it! It scared the kids and her. At that time I called Toyota to see if there was a defect or recall on the doors but they claimed there was none. So I ended up using my car insurance to replace that. Then recently the motor that pulls the door in on the drivers side sliding door just stopped working....I was driving when it flew open! Luckily I had a bungee cord with me to hold it closed. When it first stopped we were able to push the back end of door in, but then it just stopped all together. Right now it is duct taped shut on the outside with a bungee inside!! Then just yesterday we were closing the passenger side slider....we pushed the button and it closed but again the back motor would not grab it and pull it in....for the moment we are able to push it in to get it to "catch".
Recently, I decided to my own looking and found numerous complaints about the motors on the sliding doors....starting from models years ago. I was surprised because as I said Toyota said there was NO problems at all with the sliders. I do plan to call a dealership today to inquire again. But really what am I supposed to do...the van is the only car of our two that is large enough for the family as my husband drives a much smaller car for his commuting. I plan to trade it in soon....and because of this my car is worth $4000-$5000 less on trade....frustrating! At this point I can't even recoup the amount of our down payment from 2 1/2 years ago....and I was told the Toyotas "retain" there value. If I can't get this fixed I will be forced to consider legal action. My van is no longer safe to have my children in or their friends.
Any input from anywherer here is much appreciated!
#547 of 776 2005 Sienna XLE sliding door problem
Apr 21, 2011 (5:02 pm)
I am having same problem as many other people. Door is working when I use handles inside and outside but it does not work when I use any of 3 power buttons.
Tomorrow (APR-22) I am taking cat to a Toyota dealer to see what is going on. I also called Toyota customer service and filed complaint. Everyone should do the same by filing official complaint to Toyota.
#548 of 776 Re: 2005 Sienna XLE sliding door problem [bubuleya]
Apr 22, 2011 (6:22 am)
I think your van has same problem like my van had, I have fixed it myself by replacing a part from motor assembly. (Dealer was charging me $1200 for fix). I could help you with reasonable charge if you are here in Indianapolis, IN. I donít know where you are? It is hard for me to explain everything step by step what I did. Any way good luck.
#549 of 776 2004 Toyota Sienna XLE
Apr 28, 2011 (11:26 am)
My passenger sliding door will not open if I push the buttons, but if I lift the handle inside or out it works fine slides as normal. I have it at the shop today, they just called and sid it needs a motor for over $850.00, I asked them to look at it again because the motor works fine, there is something that catches the door keeping it from opening. I also had to replace my battery due to this door problem a month ago, it did not latch and ruined the battery. I am really upset over this, it is a real safety hazzard!! If anyone has an idea to fix this problem, please let me know. I will contact toyota about it also.
#550 of 776 Re: 2004 Toyota Sienna XLE [nana1427]
Apr 28, 2011 (11:40 am)
I do not think it is the motor. If the motor is bad, do u think it will close at all?It could be the hinge that hold the door from the body. It happened to me and I have to replace the hinge. The cushion on the hinges has worned off and it is scratching the body of the vehicle. It cost me 250.00 to repair (not from the dealer). They always blame it to the motor or the entire assembly.
#551 of 776 Re: 2004 Toyota Sienna XLE [jjllcal]
Apr 28, 2011 (1:43 pm)
Thank you for your info, I have my husband checking it out now, the dealership told me today that there are 2 motors in the door and one does`nt work. It still does not make sense, your explanation makes more sense! Thanks, hope it works.
#552 of 776 Re: 2005 Sienna XLE sliding door problem [caroftheday]
Apr 30, 2011 (3:53 pm)
caroftheday... I just bought a 2005 Sienna and am having this problem with one of my doors. I am located in Indy. Can you help me? Any information would be a appreciated.
#553 of 776 Re: 2004 Toyota Sienna XLE [jjllcal]
May 01, 2011 (12:57 pm)
Do you happen to remember the part number we are having the exact problem door closes sometimes scratching body of thte car figured it was the hinge
#554 of 776 Re: 2004 Toyota Sienna XLE [jescal75]
May 01, 2011 (8:39 pm)
I do have a part numbers for the middle and upper right hand side power sliding door on my 2004 LE Sienna. You have an XLE and chances are it will be a different part number. Any Toyota dealer will provide you with the correct part number. A friend of mine who works for an Auto Body and Paint shop installed my two hinges for free. I bought him breakfast and also helped. Dealer wanted $500.00 for parts and labor. I paid about $120.00 for both hinges. Hinges do not come painted the color of your van.
#555 of 776 Re: 2005 Sienna XLE sliding door problem [kristyg]
May 02, 2011 (6:09 am)
I want to inspect your door first, maybe it is different problem. Could you come to 56th and Lafayette Road at Marathon (Hoosier Pete) gas station at 5:30pm today? If you will not respond for this by 5:00pm then I wonít be there. Let me know what color van you are driving?