Last post on Jun 13, 2013 at 2:26 PM
You are in the Toyota Sienna
What is this discussion about?
Toyota Sienna, Car Safety, Van
Go to NHTSA to file a safety complaint.
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#530 of 758 Sienna 2005 Sliding Door Problems :(
Mar 13, 2011 (2:31 pm)
I have a 2005 Sienna....8 months ago had to have both sliding door panels replaced because doors would not open from the inside or the outside. 8 months later the passenger side slider got stuck open and I had to tie it shut to go to the dealer. Unfortunately it was a "different" problem and now want $1,000+ to fix it to open manually or $2,300+ to fix it to automatically as it should!! For real?? I only bought a brand new Toyota because I thought they backed their cars!! What a joke!! They said there isn't a recall yet but it is a re-occuring problem - what do they need a child to fall out or get stuck in after an accident?? I don't think they will recall it because they know all of us who own them have children and HAVE to have it fixed for safety reasons!!! NEVER, NEVER, AGAIN WILL I PURCHASE A TOYOTA!!!
#531 of 758 Re: Sienna 2005 Sliding Door Problems :( [ccmmiller]
Mar 14, 2011 (8:48 am)
I am have the same problems with my 2004 sienna. They did not help at all.
I am having problem with my driver side seat belt, hard to release after you stop?, they are asking for 400 dollars. They do not have any safety in mind.
These are only some of the problems...
Take to the local mechanics and they might be able to fix it cheaper.
#532 of 758 Re: Sienna 2005 Sliding Door Problems :( [jjllcal]
Mar 14, 2011 (9:17 am)
My suggestion is to take your van in for the passenger seat seat belt recall and politely ask them to fix the drivers seat belt as well. It's ridiculous that they don't include all the seat belts in the recall. We did exactly that and got all our seat belts replaced (except the back row).
#533 of 758 Re: 2005 Sienna - passenger sliding door won't open/close from button [jjllcal]
Mar 14, 2011 (2:20 pm)
Can you please provide more details on the Latch/Hinge (L shape metal) that you are referring to.
I just recently bought used Sienna and both the doors are not closing. they try to close but it opens again before it latches to the lock. I look into the rails and it seem that the plastic coating/cushion over the metal rail seems to peel off and might be causing the door to open again.
I am speculating your mechanic would have replaced that rail, but not sure. If you have additional details like the part number/photos etc, that would be helpful.
#534 of 758 Re: 2011 power sliding door problem [ihatemysienna]
Mar 19, 2011 (11:51 pm)
Not sure if the statement below from the 2011 Sienna Owner's Manual (page 70) is related to the problem you see on your Sienna, but here it is:
"When the power sliding door detects an abnormality and stops operating, power sliding door brake function may be activated. When brake function is activated, door movement is restricted by the brake and motion may appear to be not smooth. This is not malfunction. Move the door to fully closed position to reset the system and normal power sliding door function will resume"
Hope your issue will be fixed soon.
#535 of 758 Toyota Sienna 2011 XLE Sliding Door Problem
Mar 23, 2011 (9:34 am)
I have been having issues with the driver side automatic sliding door. I have approached Toyota and they have said since it cannot be duplicated it will not fix. I have an inspection guy coming to take a look at it but don't have any hope that anything will be done. Here is my video that I had provided.
What can I do if they can't repeat it and I go on with this possessed, phantom door?
#536 of 758 Re: 2006 Toyota Sienna sliding door failure [ceoberry6]
Mar 23, 2011 (12:05 pm)
I represent a client who had a 2005 Toyota Sienna and has also had to fix both sliding doors. He is considering legal action.
#537 of 758 Re: Toyota Sienna 2011 XLE Sliding Door Problem [pk9501986]
Mar 23, 2011 (6:13 pm)
Replying to pk9501986:
Please see my post #529 from last week for details, as it sounds like you are having the problem I had with my 2011 Sienna from close to the day I bought the car in November 2010. Toyota is ABSOLUTELY aware of the problem. I should go back and update my post, but I'm not sure how. It turns out that the problem is a defect in the motors and NOT a computer problem, as I had been told in February. It took a bit of time, but Toyota apparently redesigned the motors; my dealer received the parts and replaced both sliding door motors last week. I am hoping the issue is fixed for good, but time will tell. I don't know where you are, but you should ask your dealer to contact Balise Toyota in West Springfield, MA to discuss this. I believe they have several customers with the same issue. They worked VERY hard on my behalf to resolve this issue with Toyota. Good luck.
#538 of 758 Re: Toyota Sienna 2011 XLE Sliding Door Problem [ihatemysienna]
Apr 05, 2011 (10:03 am)
I have exactly same problem on my 2011 Sienna.
Below is the e-mail I send to Toyota. The e-mail was sent 24 hours ago and they have not respond yet.
I just bought a 2011 Sienna last Thursday (3-31-11). At the time the Salesperson walkthrough the vehicle with me, the door jammed. The door opened about 1/2 inch, making a high-pitched electronic sound and then stop. I have to push door very hard to close it and the door them back to work. At the time, the saleperson explained to me it's because I did not open the door correctly. I took the car home that night and then on Saturday, the door jammed again. I took the car back to dealer and they can't duplicated the problem. I google search "2011 Sienna Sliding Door Problems", and found many people has exactly same problem with their 2011 Sienna. Please advise if Toyota has aware of this problem on 2011 sienna, and please advise if there is any up coming service bulletin for this issue. Thanks
#539 of 758 Re: Toyota Sienna 2011 XLE Sliding Door Problem [wythehsu]
Apr 05, 2011 (5:21 pm)
As I said in my previous posts, Toyota IS aware of this problem. Do not let the salesperson convince you that you are the problem - you are NOT the problem!! The issue here is that the motors in these 2011 Siennas are defective. My dealer has (hopefully it is "had" at this point...) several 2011 Sienna customers with the identical sliding doors issue. My suggestion is that you print this posting, bring it to your dealer and insist that they deal with this issue. Have them contact Balise Toyota in West Springfield, MA. Ask for the service manager or the customer relations manager. They are all aware of this problem; they worked very hard to get this fixed for me. Keep pushing until they fix this for you...at their expense, not yours! Good luck.