Last post on Dec 06, 2013 at 4:15 PM
You are in the Toyota Sienna
What is this discussion about?
Toyota Sienna, Car Safety, Van
Go to NHTSA to file a safety complaint.
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#409 of 776 Re: Sienna rear door latch [fix_it_again]
May 08, 2010 (12:53 pm)
This is a great post. Thanks for letting me know of a less expensive way to fix the issue. I was told by the Toyota dealer that it would be $2600 to replace the door and that was the only way it could be fixed!!
I see this post is from 2009. Has this continued to work for you? You probably already sold your van and got a Honda!!!
I called customer service and received a case number. I'm still waiting to hear back from the Customer Service manager as I was told that he/she may be able to assist me. I sure hope so. I was hoping that this would be a recall. This door of mine is not automatic and is used very infrequently. It just does not make sense to me that both bolts could rust out at the exact same time, perfect circles. Seems like a factory defect. If nothing else, there should be a way to fix this issue without having to replace the entire door... crazy.
Anyway, thanks for posting this information as I think that I may have to try your solution.
#410 of 776 Re: Toyota Sienna Slider Door Broke Car Window [klimist]
May 09, 2010 (11:27 am)
I just read this article today on Yahoo Finance and it talks in the 14th and 15th paragraph about a woman who owns a 2004 Sienna and her sliding door failed and now she is not interested in buying a new Sienna or any other Toyota for that matter. Wake up Toyota!!!
#411 of 776 Re: Toyota Sienna Slider Door Broke Car Window [klimist]
May 09, 2010 (12:30 pm)
I finanlly found a dealer who took care of me with a rental for the week and fixing my drivers door that has been under warrenty. I have twenty seven thousand miles on my 2006 XLE.. I had seven thousand when the sliding door went.. I walked into the dealership to be told to go where I purchased the auto.
I don't know what I would have done had I had to go through this to fix the drivers door for it called for a 'whole new door' and a rental for over a week.
You can count on my not getting a toyota.. again and my last three 'brand new cars have been toyota' top of the line tooo.. as the cressida and now this.. xle sienna. I'm an older lady to have all these parts falling apart is rediculous...
How about printing all of these complaints out and taking them into the dealership or sending to the manufacture?
#412 of 776 2011 doors
May 17, 2010 (9:26 pm)
Any concrete info on the doors on the 2011 model? Did Toyota make improvements to them so that they can be fixed for cheaper than older models if something goes wrong?
#413 of 776 Sliding door going for the second time
May 18, 2010 (2:18 pm)
2005 Sienna xle. 46,500 miles. Replaced the driver's side sliding door motor a month after the warranty ended -- $1,800 (after I negotiated it down!!). Huntington Toyota (NY) did the work. The door is now broken for the second time -- 14 months after replacing it. How on earth could this happen? I go to the dealer tomorrow and will post the details of how they reslolve the issue.
#414 of 776 mytoyota.com
May 18, 2010 (2:33 pm)
I thought I found this link to our stories, now I cannot find it to write my story about my toyota sliding door. Anyone else see this web page so we can write our complaints?
Please direct me to it.
#415 of 776 Re: Sliding door going for the second time [minivanmommy1]
May 19, 2010 (3:18 am)
I will be VERY interested to hear what the excuse is this time! I have one door down and the other one is starting to go. I have a 2005 Sienna with non electric doors and Toyota is to their story that it is OUR problem.... Well it will become THEIR problem when prior owners do not recommend their car. I won't buy another one. Every time they send me a satisfaction survey I tell them the same thing over and over yet they don't move to correct the problem or satisfy the customer.
#416 of 776 Re: Sliding door going for the second time [minivanmommy1]
May 19, 2010 (3:45 am)
Note that is not the other door but the very same door that they repaired less than a year ago (driver's side sliding door). We like to keep our cars for 8 years or so, but I am wondering if we should sell before the other door goes and costs us another 2 grand. PS we have also had problems with the fuses involving power steering and gear shifts, and the power locks have failed. And don't get me started on the run flat tires....
#417 of 776 Re: Sliding door going for the second time [minivanmommy1]
May 19, 2010 (7:29 am)
My mechanic told me even you replace the entire assembly, it will give you
the same problem( it is a matter of time), because it is the design and the
material that they use in this assembly that screw up. I heard that the
new sienna use entirely different design. Why change it, if it does not hav
e problem right...... there got to be problem with the old design... I was
thinking to keep the sienna for least 8 years, but i might have to
turn it in early because lately there are noises from the front when I bre
ak on a down hill road. It is not the break. I can not reproduce it execpt
in a 45 degree down hill road. Maybe something is loose or broke again
I would not be surprise it is another washer cushion or something
as worn off again. Small stuff that cost a lot of money to fix with this van. Another money pit.
#418 of 776 Test drove Toyota with door porblems
May 19, 2010 (10:06 pm)
Just wanted to give an insight into my experience - I was about to buy the car and we realized that one of the doors was not working - it could be opened from inside manually but when using the automatic button located on the driver's side and the key - it would just stutter and not opened. Dealer called me and told me they had fixed the problem but my wife would not approve. I just discovered this thread and am rethinking our purchase. Given the door problems and the company's image - I am really not certain !