Last post on May 21, 2013 at 12:42 AM
You are in the Toyota Sienna
What is this discussion about?
Toyota Sienna, Car Safety, Van
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#407 of 756 Re: Toyota Sienna Slider Door Broke Car Window [humby3]
May 07, 2010 (11:33 am)
I just submitted my complaint to the NHSTA website. My driver's side sliding door cable is starting to fray and makes a grinding noise. The dealer quoted me $2028 to fix. That will be over $4k after the other door goes. I have a 2005 with 55k miles. Yes these doors get a lot of use but if the cables were designed to wear out after 5 years/ 50k miles then it should have been designed with a cheap fix, like brake pads. I have not had it fixed yet. I will check with my independent mechanic as well.
#408 of 756 Re: Toyota Sienna Slider Door Broke Car Window [klimist]
May 07, 2010 (11:48 am)
I posted an add on craigslist for a toyota certified mechanic and he quoted me $800-$900 with OEM parts. This at least denies Toyota delaerships the service revenue and perhaps they will also pressure Toyota into providing a recall so they can benefit from the service revenue. After it is fixed, I will be purchasing a Honda. BOOO Toyota!
#409 of 756 Re: Sienna rear door latch [fix_it_again]
May 08, 2010 (1:53 pm)
This is a great post. Thanks for letting me know of a less expensive way to fix the issue. I was told by the Toyota dealer that it would be $2600 to replace the door and that was the only way it could be fixed!!
I see this post is from 2009. Has this continued to work for you? You probably already sold your van and got a Honda!!!
I called customer service and received a case number. I'm still waiting to hear back from the Customer Service manager as I was told that he/she may be able to assist me. I sure hope so. I was hoping that this would be a recall. This door of mine is not automatic and is used very infrequently. It just does not make sense to me that both bolts could rust out at the exact same time, perfect circles. Seems like a factory defect. If nothing else, there should be a way to fix this issue without having to replace the entire door... crazy.
Anyway, thanks for posting this information as I think that I may have to try your solution.
#410 of 756 Re: Toyota Sienna Slider Door Broke Car Window [klimist]
May 09, 2010 (12:27 pm)
I just read this article today on Yahoo Finance and it talks in the 14th and 15th paragraph about a woman who owns a 2004 Sienna and her sliding door failed and now she is not interested in buying a new Sienna or any other Toyota for that matter. Wake up Toyota!!!
#411 of 756 Re: Toyota Sienna Slider Door Broke Car Window [klimist]
May 09, 2010 (1:30 pm)
I finanlly found a dealer who took care of me with a rental for the week and fixing my drivers door that has been under warrenty. I have twenty seven thousand miles on my 2006 XLE.. I had seven thousand when the sliding door went.. I walked into the dealership to be told to go where I purchased the auto.
I don't know what I would have done had I had to go through this to fix the drivers door for it called for a 'whole new door' and a rental for over a week.
You can count on my not getting a toyota.. again and my last three 'brand new cars have been toyota' top of the line tooo.. as the cressida and now this.. xle sienna. I'm an older lady to have all these parts falling apart is rediculous...
How about printing all of these complaints out and taking them into the dealership or sending to the manufacture?
#412 of 756 2011 doors
May 17, 2010 (10:26 pm)
Any concrete info on the doors on the 2011 model? Did Toyota make improvements to them so that they can be fixed for cheaper than older models if something goes wrong?
#413 of 756 Sliding door going for the second time
May 18, 2010 (3:18 pm)
2005 Sienna xle. 46,500 miles. Replaced the driver's side sliding door motor a month after the warranty ended -- $1,800 (after I negotiated it down!!). Huntington Toyota (NY) did the work. The door is now broken for the second time -- 14 months after replacing it. How on earth could this happen? I go to the dealer tomorrow and will post the details of how they reslolve the issue.
#414 of 756 mytoyota.com
May 18, 2010 (3:33 pm)
I thought I found this link to our stories, now I cannot find it to write my story about my toyota sliding door. Anyone else see this web page so we can write our complaints?
Please direct me to it.
#415 of 756 Re: Sliding door going for the second time [minivanmommy1]
May 19, 2010 (4:18 am)
I will be VERY interested to hear what the excuse is this time! I have one door down and the other one is starting to go. I have a 2005 Sienna with non electric doors and Toyota is to their story that it is OUR problem.... Well it will become THEIR problem when prior owners do not recommend their car. I won't buy another one. Every time they send me a satisfaction survey I tell them the same thing over and over yet they don't move to correct the problem or satisfy the customer.
#416 of 756 Re: Sliding door going for the second time [minivanmommy1]
May 19, 2010 (4:45 am)
Note that is not the other door but the very same door that they repaired less than a year ago (driver's side sliding door). We like to keep our cars for 8 years or so, but I am wondering if we should sell before the other door goes and costs us another 2 grand. PS we have also had problems with the fuses involving power steering and gear shifts, and the power locks have failed. And don't get me started on the run flat tires....