Last post on Dec 06, 2013 at 4:15 PM
You are in the Toyota Sienna
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Toyota Sienna, Car Safety, Van
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#400 of 776 Re: 2005 Toyota Sienna Sliding Door Issue [bigpoppa3]
Apr 19, 2010 (10:32 am)
I too, have had several issues with my passenger side automatic sliding door. I own a 2005 Sienna and a few years into owning the vehicle, the sliding door, which is supposed to have a safety feature if something gets in the way of it, should it automatically close, would automatically bounce back. I myself, an adult, have stood in front of the door only to have to push myself back because that safety feature did not work. God forbid if my child got in the way and got crushed. I tried to contact Toyota and was basically told there was nothing they could do because the vehicle was out of warranty. We now have the problem with the door not closing automatically and we have to manually help it along the way. I was told by the dealership that they wouldn't repair it because they said because it appeared to the service manager that the vehicle had been in an accident because it had been keyed. They also commented that it probably was my 4 year old son tugging on the handle and that took the door off the track. My child could not open the door if he wanted to. The door only opens and closes now when I manually help it along the way. I am so disgusted by how I was treated and will never purchase another Toyota. This was the first Toyota we ever purchased because of all the great ratings it received. No so great on customer service. I have reported to the Office of Defects Investigation, let's hope they can help. SafeCar.gov.
#401 of 776 2006 Toyota Sienna Sliding Door Problem
Apr 24, 2010 (1:49 pm)
Last night I went to shut the automatic sliding door on our 2006 Sienna and had it stop half-way. I took it to the dealer this morning and got the shocking quote of $1800 to fix. They have to replace the cable, motor and clutch system. What is this motor made out of? Gold? He said he sees this a lot. We only have 48,000 miles on this vehicle. We have on-going problems with the hatch as well. Ninety percent of the time, it doesn't latch when closed and goes back up. We have to push it down manually to get it do latch. I turned down the extended warranty when we bought this car because I have heard of Toyota's legendary reliability. This car has been in the shop at least 10 times in 3-1/2 years. Anyone who buys this car better buy the extended warranty, they will need it. This is my first and last Toyota. I've had three Nissan's that have all gone 100k+ miles without any costly repairs.
#402 of 776 Re: 2006 Toyota Sienna Sliding Door Problem [bill_in_co]
Apr 26, 2010 (5:30 am)
We ended up taking ours to Abra Autobody (I'm not sure if that's an national or just regional chain) and they replaced the parts from a vehicle that had been in an accident (not involving the door). The whole thing cost less than $400 and it's worked great for over a year now. After this I would never have my vehicle serviced at Toyota.
#403 of 776 Re: Sliding doors sticking [vulcan4]
Apr 30, 2010 (11:06 am)
I have had the same problems with the passenger sliding door sticking. We bought our van 2 years ago, and have had numerous problems with this. Others mentioned that the dealership said to wipe down, and apply silicone, we have done that and sometimes it works. It is really frustrating havign the kids climb in (not to mention a tad embarrassing.
TODAY....my sliding door fell off the track and broke the back window in the process. Someone told me to check online for recalls, and here I am...apparently this is a problem everyone or many are having. The screws were loose on the part that attached the door to the roller...which someone in here mentioned they found as well. I have had to push the door open manually because the automatic opener wouldn't work. I am so relieved to find that I am not a lunatic!
Check your doors, and make sure everything is tight! I am crossing my fingers this won't be out of my pocket today!
#404 of 776 Re: 04 Sienna Sliding Door Problems [taximom6]
Apr 30, 2010 (12:18 pm)
My bolts were loose, and were discovered by the tow truck driver who had to try and get the door back in its track so he could tow it to the dealership. The door fell out of the track and broke my back window.
#405 of 776 Re: 04 Sienna Sliding Door Problems [janmor]
May 03, 2010 (8:55 am)
You can change the handle that connect to the door. If you bring it to Toyota dealer, they will tell you to change the entire assembly which cost around 1000.00. I was told by my non toyota mechanic that the cushions(washers?) of the bolts on the handle that hold the door has warn off. I believe that Toyota is using inferior parts to assemble this van. So far i have to spend over 2 thousand dollar to repair this sh?t. I have to repair my power steering arm cushion ( it is a small piece of rubber). I have to replace the entire arm to replace the cushion. It cost me 800.00. Anyway, look for private mechanic to do the job to replace the arm that hold the door. I did mine for $200.00. But also beware that the rubber that wrap around the cable that pull the door will eventually cracked and worn off.
I have so many problem with this van, you would not believe it.
I will list it again.
1)replace gas tank (recall) and a week after the replace , gas gusted out under the van . Took them around 2 weeks to repair.
2) replace brake caliper to solve the half a year break pad worn off syndrome of this van. After my repair the break pads last longer than 2 years...
3)driver side popping noise (recall). Welding came off. I just wonder when will my passenger side door will have the same problem in the future.
4)light bulb burned out.
5) replace seat belt of 2nd row. (recall)
6) driver side automatic door will not work. replace the arm that hold the door but eventually the rubber that wrap around the cable that pull the door worn off and came off. The door is still working but with louder noise from the friction of the bare wire when we use it. I hope it will last until i have money to buy a new van.
7) driver side seat belt is hard to release. Brought it Toyota, hoping because of safety issue that they will repair it... Big NOOOOOO.. it will cost me 300. to fix.
Not fix yet
8) notice there is a brown residue inside my radio window, I think something is burned inside. Out of warranty.
ON and ON ... this is a piece of junk that put together with cheap parts. Ironically, these parts that are either worned off or broke off cost very little to replace, if they design it correctly. But toyota has to make it impossible to repair unless you replace the entire assembly...This is all because of money $$$$$$$$$. I am used to be a Toyota lover... not anymore.........
#406 of 776 Toyota Sienna Slider Door Broke Car Window
May 03, 2010 (12:35 pm)
I have a 2004 Toyota Sienna. Both slider doors were not working because the cable broke and we did not want to pay $1600 to fix each door. We were using the doors manually. Today, I put my kindergartner and her two friends into the van after school. I pulled the slider door shut. I am guessing the slider door apparatus jumped the channel/track it was on and smashed into the back window. Broken glass everywhere, screaming children, the slider door hanging off the van. Very scary and unbelievable. I had to have the car towed and the tow driver couldn't believe it. He had me sign a damage waiver because he was afraid the slider door might come off in transit to the dealer. Has anyone dealt with this? Of course, my warranty is up but this seems like a defect in the car.
#407 of 776 Re: Toyota Sienna Slider Door Broke Car Window [humby3]
May 07, 2010 (10:33 am)
I just submitted my complaint to the NHSTA website. My driver's side sliding door cable is starting to fray and makes a grinding noise. The dealer quoted me $2028 to fix. That will be over $4k after the other door goes. I have a 2005 with 55k miles. Yes these doors get a lot of use but if the cables were designed to wear out after 5 years/ 50k miles then it should have been designed with a cheap fix, like brake pads. I have not had it fixed yet. I will check with my independent mechanic as well.
#408 of 776 Re: Toyota Sienna Slider Door Broke Car Window [klimist]
May 07, 2010 (10:48 am)
I posted an add on craigslist for a toyota certified mechanic and he quoted me $800-$900 with OEM parts. This at least denies Toyota delaerships the service revenue and perhaps they will also pressure Toyota into providing a recall so they can benefit from the service revenue. After it is fixed, I will be purchasing a Honda. BOOO Toyota!
#409 of 776 Re: Sienna rear door latch [fix_it_again]
May 08, 2010 (12:53 pm)
This is a great post. Thanks for letting me know of a less expensive way to fix the issue. I was told by the Toyota dealer that it would be $2600 to replace the door and that was the only way it could be fixed!!
I see this post is from 2009. Has this continued to work for you? You probably already sold your van and got a Honda!!!
I called customer service and received a case number. I'm still waiting to hear back from the Customer Service manager as I was told that he/she may be able to assist me. I sure hope so. I was hoping that this would be a recall. This door of mine is not automatic and is used very infrequently. It just does not make sense to me that both bolts could rust out at the exact same time, perfect circles. Seems like a factory defect. If nothing else, there should be a way to fix this issue without having to replace the entire door... crazy.
Anyway, thanks for posting this information as I think that I may have to try your solution.