Toyota Sienna Sliding Door Problems

755 messages,  Last post on May 16, 2013 at 1:30 PM

You are in the Toyota Sienna Forum.

What is this discussion about? Toyota Sienna, Car Safety, Van


Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153

#388 of 755 Re: Got Sliding Door Power Lock Motor Fixed [jjllcal] by dodong12

Mar 09, 2010 (4:12 pm)

Replying to: jjllcal (Feb 22, 2010 8:55 am)
The first 3 years of owning my 2006 Toyota Sienna LE in Nov 2005 I did not encounter real problems but as soon as my manufacturer warranty expires problems start popping up. One by one.
1. Front Passenger Door Popping when opening and closing - got fixed because there was a recall on it. Toyota dealership also replaced the 2 shocks on the back door because it won't hold the door when opening. that's the 2nd.
3. Airbag lits on the dashboard. They said airbag on the driver side is open. They're charging me $2,000 to have it fix/reset. Gosh! I cannot afford it so problem still there.
4. Two weeks ago, I noticed my RPM went wild up to the red mark while I'm driving 70mph on the freeway and somehow felt a loss on my speed. When I exited, I felt the surge during turnings but no indication on my dashboard for engine or transmission failure. The next day I went to Toyota dealership in Temecula, Ca for check up and after road test with the manager and inspections he advises me that my transmission is about to go bad. Total cost for parts and labor, they're charging me 5k excluding tax. Naturally, I seek for 2nd opinion elsewhere and mechanics was puzzled because there should be messages on the dashboard when something wrong with the car specially engine and transmission. However, they replaced my tranny for 2400 hundred including tax. Of course its a rebuilt.
Yesterday, is my 5th major discrepancy with this van. my power sliding door quit working. Did I bought a lemon van? Please advice.

#389 of 755 Re: Got Sliding Door Power Lock Motor Fixed [dodong12] by ateixeira

Mar 10, 2010 (9:46 am)

Replying to: dodong12 (Mar 09, 2010 4:12 pm)
Your case is not common, but it's a reason why I'm considering an extended warranty. There's so much that could go wrong (e.g. power doors).
 
Technically, a lemon is a repeat problem in the first year, 3 times to be exact.
 
So no, not a lemon, but you have had bad luck.

#390 of 755 sienna power door does not close by mschiebel

Mar 11, 2010 (1:27 pm)

I have a 2001 sienna. My problem seems to be different than those posted ie cable not broken, latches working etc. The door opens fine but when the buttons are pushed to close, the door tries to move further back. If you pull the door to close, the door moves one foot, then returns to full open position. I have taken the interior panel off to inspect and find nothing amiss. Is there any experience with these symptoms? Is the computer controller possibly to blame?

#391 of 755 Re: Toyota Sienna 2006 sliding doors [toyotawoes] by dunkin2

Mar 13, 2010 (6:40 pm)

Replying to: toyotawoes (Jul 01, 2009 7:13 am)
Contact number to complain on these doors on Toyota www.nhtsa.dot.gov/hotline 1-888-327-4236, there are many technical service bulletins on the door but Toyota isn't fixing the problem.

#392 of 755 sliding door problem by mred1976

Mar 13, 2010 (10:38 pm)

Just purchased a 2006 sienna limited ,Drove 30 minutes and stopped at store. sliding door jamed. returned and told it is broken 1500 for repair . Cable damaged but you cant replace cable, have to replace entire motor and clutch also which was working fine.makes no sense.

#393 of 755 Re: Got Sliding Door Power Lock Motor Fixed [dodong12] by jjllcal

Mar 15, 2010 (9:08 am)

Replying to: dodong12 (Mar 09, 2010 4:12 pm)
Hi,
My advice to you is to file a complaint to
 
http://www-odi.nhtsa.dot.gov/ivoq/index.cfm
 
I have encountered more problems than you and the Toyota dealer do not care at all.

#394 of 755 2005 Toyota Sienna Sliding Door Issue by bigpoppa3

Mar 15, 2010 (9:59 am)

Hello
My 05 sienna sliding door siezed and I was forced to cut the cable in order to shut the door. The Toyota dealer quoted $2100 for the fix which is consistent with other quotes posted on edmunds. I registered a complaint with Toyota and NHTSA both and of coarse Toyota stated that this is an isolated incident and would do nothing for me...sounds like Toyota gave me the same company line they gave the victims of unintended acceleration. This wont get fixed until someone is injured or killed. By the way, the door shut on my child while parked on a hill.
I spoke with a Toyota dealer mechanic on the side and he said "oh yeah, this is an 80,000 mile problem". He said I am lucky because I got an extra 9,000 miles before it broke (my Sienna had 89,000). I will be "Moving Forward" with the 2011 Honda Odyssey.

#395 of 755 Re: Toyota Sienna 2004 door problems [ateixeira] by macdukep

Mar 23, 2010 (8:37 am)

Replying to: ateixeira (Feb 18, 2010 11:27 am)
I filed a written complaint with the NHTSA. I also wrote to Toyota. I got a letter back from Toyota asking me to call their 800 number to discuss my complaint. I called a few times, and hung up after 20 plus minutes on hold. Their recording says try their online contact which I also did. I Today I was on hold 60 minutes before a customer service rep answered and said the door problem is not a proven defect so ta ta- you are on your own. All of us with door complaints are on our own unless we can get someone to listen. Since Toyota is inundated with "real" safety complaints" (i.e. sticking accellerators) they are not going to entertain our complaints of sticking doors. But to me it is a safety concern: About a month ago, my drivers side door malfunctioned (after having it to the dealer TWICE for the recalled front door problem). My two sliding doors and hatch would not open (because it was cold and rainy and they freeze shut in those contitions) and the only wan inot or out of the van was the passenger side front door. All of us from front and back seats had to crawl to the passenger door to exit. Now thank goodness we did not get in an accident or have a fire in the vehicle that day or we would have had a lawsuit ! Please keep letting Toyota and teh NTSHA know of your Sienna problems on a regular basis. Maybe one day they will take responsibility insetad of treating us like we are trying to pull something over on them.

#396 of 755 Re: Toyota Sienna 2004 door problems [macdukep] by ateixeira

Mar 23, 2010 (9:52 am)

Replying to: macdukep (Mar 23, 2010 8:37 am)
Please keep letting Toyota and teh NTSHA know of your Sienna problems on a regular basis
 
Yes, definitely, here's the link again:
 
http://www-odi.nhtsa.dot.gov/ivoq/index.cfm

#397 of 755 Toyota sienna door problem by dunkin2

Mar 30, 2010 (11:21 am)

please everyone who is encountering problem please keep complaining. I called that 1-800- number from Toyota and that gets you no where. What is it going to take for something to be done. My children and family can't get in the car becausee both doors, manuel and power doors won't open. Go on facebook, go to AG, go to National Highway Safety department. Whatever just keep complaining. It's crazy that car doors malfunction like this.
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