Last post on Dec 06, 2013 at 4:15 PM
You are in the Toyota Sienna
What is this discussion about?
Toyota Sienna, Car Safety, Van
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#370 of 776 Re: Sliding Door Frozen 2004 Toyota Sienna [macdukep]
Feb 15, 2010 (5:13 pm)
Another possible recall... regarding the power steering problem with the Corolla.
""We have yet to be contacted by the NHTSA regarding what has been reported in the press about a power-steering issue in the Corolla," Toyota spokesman Paul Nolasco said. "Should we be contacted about any investigation by NHTSA related to any of our products, we will cooperate fully."
NHTSA has said it is looking into complaints from drivers about difficulty with the steering in 2009 and 2010 Corollas which say they can wander while driving on highways."
I am having the the same problem 3 weeks ago during rain and I have sent my complaint to NHTSA. They have not contacted me yet.... Maybe they will look into it when there is fatality first... What are we ... a bunch of guinea pig ( we pay them to test their product).... Wake up NHTSA.....
I am really really pissed.......
#372 of 776 Re: File a complaint, don't just send e-mails [ateixeira]
Feb 17, 2010 (11:11 am)
I did file a formal complaint through their website. I think they are just pinpointing certain model and years and ignore others. I think NHTSA should check all the Toyota parts for all the models. Like check all the brake system, gas system, electrical system on all the model and see whether some parts being used on other car models that are not in the recall list. I do not know... I could have dumped this van and buy other brand and go on with my life. It is just that I felt being cheated by Toyota and I do think a lot of you feel the same.
#373 of 776 Re: File a complaint, don't just send e-mails [jjllcal]
Feb 17, 2010 (11:14 am)
The more they get reports, they more they're forced to look in to specific issues, especially the more common ones.
I think NHTSA should check all the Toyota parts for all the models
Keep in mind they have finite resources. They need our help to narrow it down - a lot.
#374 of 776 Sliding Door Won't Close (driver's side)
Feb 17, 2010 (2:58 pm)
Today, I filed a safety complaint with NHTSA/ODI for the door not closing. If I slam it really hard, I can get the front latch to engage, but the rear will not close. This is NOT the power sliding door. I have seen this problem posted on the internet in several sites and it is a VERY SERIOUS SAFETY RISK. Thanks to another posting on this website, it is clear that this is a BASIC DESIGN FLAW. Toyota tried to save $$ by selected a metal that rusts and then they coated it with plastic. Over time, the plastic wears and moisture enters. As more time passes, the rust develops and grows. This results in swelling and interferes with the latching. The mechanism sticks and the latch WILL NOT ENGAGE. It looks like Toyota has known about the problem for a long time (since 2000) and they have not fixed it.
Last night, I had to drive a great distance with my child in the van while the DOOR WOULD NOT CLOSE. It was dark and I had trouble seeing well since all of the interior lights were on. PLEASE FILE A COMPLAINT ASAP if you have or had this problem. Here is the link: http://www-odi.nhtsa.dot.gov/ivoq/index.cfm
I took this to the dealer immediately because it is a MAJOR SAFETY RISK and they told me that this was an "isolated incident" and they will not cover the repair. I have 80K miles and they said things do wear out. I get that things wear out, but the things that are VITAL TO SAFETY must be ROBUST and cannot wear out in 4 years. This is much different from the upholstery wearing out!! This is a serious DESIGN DEFECT. If they do not pay for the fix, I will be buying a new car that is NOT a Toyota.
Here is what to do to get your door to close until you get it fixed: use a screwdriver in the rear latch mechanism to LIFT the jammed latch UP (yes, it is covered with black grease) WHILE YOU ARE HOLDING THE DOOR HANDLE OPEN. It will probably take a little work to get it up and out of the way, but the latch area must be open. Then you can release the door handle and the door will close.
#375 of 776 Toyota Sienna 2004 door problems
Feb 17, 2010 (6:33 pm)
I am one of the many with a power sliding door that does not function, neither by power or manually. I consider this a safety issue not only because of possible entrapment of my 2 young children who ride in the back seat of this vehicle everyday, but because they must now exit the vehicle traffic side, not street side. And as many of you know, this is a very expensive repair which Toyota will not cover. Our van also has the front driver door weld problem. We feel deceived since we carefully researched vans before purchase, and this vehicle had glowing reports from many consumer and automotive sites. Seeing that complaints to Toyota and NHTSA don't seem to bring a solution, I wrote to Consumer Reports, http://www.consumerreports.org, and was happy to receive a response within a few days. I don't know that anything will come of this, but it is another avenue we could all try. Another option is the Center for AutoSafety, http://www.autosafety.org.
#376 of 776 Re: Toyota Sienna 2004 door problems [lchick]
Feb 18, 2010 (10:27 am)
Did you also file a complaint with NHTSA? Hopefully they see a pattern and force Toyota to cover all these door complaints. The front door problem had to be addresses, for instance.
#377 of 776 Re: Toyota Sienna 2004 door problems [ateixeira]
Feb 18, 2010 (1:04 pm)
I have filed a complaint with NHTSA. Thank you.
#378 of 776 Re: Toyota Sienna 2004 door problems [lchick]
Feb 18, 2010 (1:33 pm)
Actually, thank you.
I've been encouraging people to do that for a while, now it actually seems to be working. Reported problems are up more than 33% since all the attention in the media.
#379 of 776 Re: Frozen Sliding Door Sienna 2004 - caution [jjllcal]
Feb 19, 2010 (10:18 am)
I had the same problem with the steering on my 2004 sienna when it rained actually when I drove thru a puddle the power steering would go out. so much for safety! They eventually they did fix the problem it has something to do with loose belt. The power steering belt is loose and needs to be tightened or mreplaced the goodyear belts are aweful buy the toyota brand or gates brand belts. See if that fixes the problem. Good Luck