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Vans & Minivans Toyota Sienna Toyota Sienna Sliding Door Problems
328 messages, Last post on Dec 05, 2009 at 9:33 PM
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We had our driver door replaced in 2005 due to this problem (at 40k). Now it has happened again with our new door (85k). I am not sure if it will be covered under warranty this time. When I spoke with the body shop last month they mentioned they are replacing 7 Sienna doors a week now! Every couple of weeks they return the doors back to Toyota. The week before I visited them last month they just returned 35 doors back to Toyota. It you extrapulate this across the country this must be effecting thousands of Sienna's and now some '06 models have had the problem so it seems Toyota has not been able to fix this design issue. I am surprised that Toyota has been able to keep this under wrap. But now that people will be out of warranty and the repair costs no longer covered, I expect to hear more about this. Here is a link to a 130+ post thread that I started 2 years ago. The first post includes the latest TSB from Toyota. http://www.siennaclub.org/forum/index.php?showtopic=7482
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Replying to: stomprocket (Aug 21, 2007 4:50 pm) Well, maybe not... Time will tell for sure. Usually when people are experiencing problems like this one, that is when they start looking for a place to voice their "concerns." If it was a more widespread problem, you can bet the anti-Toyota folks in the world (probably most of the GM and Ford fan base, and some Honda folks, too) would make sure it received plenty of press coverage. There are lots of people who would love to see Toyota's reputation for quality get soaked over something like this. |
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Replying to: hoodlum2 (Aug 22, 2007 8:04 am) http://www.toyotasiennadefects.info/ Good luck to all and I hope it gets recalled soon! |
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Thanks to Hoodlum2 for the lead to Toyotsiennadefects.info. Based on what I learned there I e-mailed my dealer again. I had reported the noisy check strap problem in May 05.The warranty expired and he would not fix it and Toyota Canada would not fix it as well. That is until today. I was just advised that Toyota Canada is fixing this problem under warranty on vehicles under 60 months old. Maybe the video on U tube had something to do with Toyota's change of mind. I have made an appointment with the dealer to have the door repaired. Thanks again
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Replying to: tillsonburg (Sep 14, 2007 12:51 pm) |
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Replying to: tillsonburg (Sep 14, 2007 12:51 pm) I would encourage everyone to keep the pressure on Toyota for your repair. And if your car is under warranty, take it to the dealer to have the door checked. |
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I have the door weld defect on my 04 XLE and now the passenger side door will not open - I was told by the dealer Toyota would go 50/50 on the door cost of about $2,200. This is not wear and tear - this is a manufacturing defect. I currently own three additional Toyotas and have had no problems. My family has 8 additional Toyotas currently owned. This is not a typical Toyota. I am shopping for a Honda hybrid this week and next week I am taking the Sienna to a body shop - having it repaired and trading it in for an Odessey. Don't buy the Sienna.
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Replying to: mw033410 (Oct 20, 2007 8:39 pm) |
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| Just an update on my Failed Spot Weld Drivers door. I successfully had the door replaced this past week by Toyota Canada at no cost to me. I had the broken door fixed once by a local body shop but it failed again. Toyota ended up replacing the whole metal door. I am glad Toyota finally recognized it was their responsibility to fix this as it was a manufacturing defect. The bad thing is I am truly disappointed in this whole experience. I have a totally different view of Toyota then when I bought the van. I was convinced Toyota treated their customers better then this but have learned otherwise. | |
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If anyone has had the cable motor assembly fail on their powered slider doors make sure the dealer addresses the root cause of the problem. Mine failed and they replaced the cable/motor assembly. 10 months later it failed again and now I am paying to replace the failed latches. The reason it failed is because one of the 2 latches fails to release the door and the door tries to cycle open or close. My door started to open and/or close intermittently. It turns out that the solenoid on theses latches stick preventing the door to open or close. The latch that holds the door open cost me $252 to replace. The door handle latch assembly costs $700 plus installation labor. I am surprised these latches are not interlocked to prevent the door from cycling before they release. This is important because once your warranty expires, even though you've had problems or reported problems about it, Toyota won't fix it at their costs.
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