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Toyota Sienna Sliding Door Problems

328 messages,  Last post on Dec 05, 2009 at 9:33 PM

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What is this discussion about? Toyota Sienna, Car Safety, Van


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#4 of 328
2004 sienna door closure failed by tillsonburg
Sep 03, 2006 (6:22 am)
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The cable snapped and plastic pieces flew all over hitting my wife in the face.
The cable appears to have rusted out. The plastic pulley shattered. Toyotas extended warranty does not cover this.
My van was build June 20, 2003 making it just over 3 yrs old. It will cost $2,000 to fix!
#5 of 328
2004 Sienna door spot weld failure by tillsonburg
Sep 03, 2006 (6:27 am)
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The lower spot weld on the plate that secures the left door check (the strap the holds the door from opening to far) has broke. Toytota will not warranty this.The check strap cushion has also failed.This part is made by Aisin Denso. My dealer has told me of 5 such failures. He replaced the door in each case. These failures are on the first vans off the line. Apparantly they resolved this problem in July 04 my van was built June 03 when they first went into production. Has anyone else had such a failure and did Toyota cover it?
#6 of 328
Re: Sliding doors sticking [vulcan4] by tillsonburg
Sep 03, 2006 (6:35 am)
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Replying to: vulcan4 (Aug 31, 2006 7:25 am)

I have experienced a similar problem. I sprayed the door gasget(s) with a silicone lubricant. This displaces the moisture on the gasgets and prevents the door to be frozen shut. All doors have frozen shut on me.
 
Dave
#7 of 328
slinding door sensors by sctroacery
Dec 01, 2006 (4:58 pm)
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2005 toyota sienna xle:The sliding door sensors do not recognize obstacles. Today the door shut on my 6 y/o daughters face. has anyone had these issues?
#8 of 328
2001 Toyota Sienna, mud & grit by mainer1
Dec 02, 2006 (8:35 am)
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My 2001 Toyota Sienna allows rain, mud and dirt under the doors to accumulate inside the closed doors, although not in the passenger compartment. It already is rusting the door suspension mechanism and leaves sand and dirt around the inner door frame. Does anyone else with a 2001 have this problem? Would mud flaps help, running boards or a makeshift extra gasket? Toyota dealers claim to have no complaints, but their mechanics acknowledge a problem, but have no ideas or solutions.
#9 of 328
Re: 2004 sienna door closure failed [tillsonburg] by tillsonburg
Dec 03, 2006 (10:44 am)
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Replying to: tillsonburg (Sep 03, 2006 6:22 am)

Just an up date to my sliding door closure failure.
The ECP "Extended Care Program" covered the repair of my sliding door. The power doors and tail gate motors are not listed in the ECP plan I bought but they agreed to cover it. I really think this was an oversite not to include these motors as they did not have power doors on any previous model. Toyota would not admit this. I would ensure you have your doors checked thoroughly while under warranty. I would suggest they need to be well lubed to prevent corrosion and checked to ensure the bolts are tight. After mine failed I found alot of corrosion, the cable is galvanized with a plastic coating that had cracked, and the main door bracket bolts were loose.
#10 of 328
Re: 2004 Sienna door spot weld failure [tillsonburg] by tienchieh
Dec 13, 2006 (8:34 am)
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Replying to: tillsonburg (Sep 03, 2006 6:27 am)

Our 04 Sienna just experienced the exact problem you had. The spod weld on the plate that secures the left door check failed!
I took to the dealer and they won't fix it under warrenty. I'm just wondering how did you resolve this issue? I'm thinking to file a complaint to the consumer's group, and may be this will call their attention?
Thanks,
#11 of 328
Re: 2004 Sienna door spot weld failure [tienchieh] by tillsonburg
Dec 13, 2006 (12:09 pm)
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Replying to: tienchieh (Dec 13, 2006 8:34 am)

Hi,
Toyota did not repair mine. I ended up having a body shop repair it. They said the weld had let go and the whole plate was cracked from top to bottom. I think this failure has occurred quite a few times. Toyota Canada will not warranty this failure. Hopefully you will have better luck. My dealer, ToyotaTown in London Ontario told me he had 5 fail including his courtesy van but still Toyota will not warranty. I have never heard of spot welds failing on a vehicle let alone a new one. For this to happen the spot welder was not set up properly. I am totally disappointed on how Toyota has not stood behind their vehicle quality. I can now relate to all the news articles about decreasing quality on Toyota vehicles. I will never buy a vehicle the first year in production even if it is a Toyota as they have proven to me that they cant make them right the first time and when they fail, they wont stand behind it. Honestly, I had better quality on my 1992 Dodge Caravan
#12 of 328
Re: 2004 Sienna door spot weld failure [tillsonburg] by tienchieh
Dec 13, 2006 (4:15 pm)
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Replying to: tillsonburg (Dec 13, 2006 12:09 pm)

Our dealer here in the States will not honor this either. It's an uphill battle. Like you said, it's amazing how Toyota's quality went down hill along with their customer's services.
#13 of 328
Re: Sliding doors sticking [vulcan4] by getemmy
Dec 17, 2006 (5:13 am)
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Replying to: vulcan4 (Aug 31, 2006 7:25 am)

I also have a 2004 Sienna and have had problems with the sliding doors sticking right from the start. I live in Ontario, Canada, and guess what? It gets cold here. Any time it remotely gets cold, I cannot open them. I have had it into the Toyota Dealership three times and hopefully the last time they fixed it (it has been warm since then so I have not been able to test them). The dealership kept it for three days. I'm not even sure what the fix was. I asked if there had been other similar problems reported and the service manager told me there had been. I told him that if you can't even get your passengers into your vehicle, you may as well take the tires off too. I was really angry! I chose Toyota for a reason and other than the doors not opening, I love the vehicle. I know there was a recall on this vehicle to replace the weatherstripping in the doors; however, that did not seem to help mine. I'll let you know during our next cold spell if the fix worked. Let's hope or Toyota Canada is going to have one unhappy customer calling in!

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