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Toyota Sienna Sliding Door Problems

327 messages,  Last post on Dec 02, 2009 at 7:39 AM

You are in the Toyota Sienna Forum. Your Host is Karens

What is this discussion about? Toyota Sienna, Car Safety, Van


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#277 of 327
Re: 2004 sienna door closure failed [rthroupe] by oncalldba
Jun 09, 2009 (8:12 pm)
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Replying to: rthroupe (Jun 01, 2009 9:22 pm)

Rthroupe,
 
Do you have details about new technical service bullitin ( march 09) on the sliding door?
 
My 2004 Sienna LE has one power door. After reading this forum, I am operating the power door manually using manual override feature.
#278 of 327
Re: Toyota Sienna 2006 sliding doors [sallyg1] by dtsohn
Jun 12, 2009 (9:37 am)
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Replying to: sallyg1 (May 06, 2009 10:47 am)

My driver side sliding door is inoperable. In order to assure the safety of my children, I had no choice but to have the cable cut while I try to fund the replacement of the motor and cable. Subsequently, now none of my rear cabin interior lights are functioning at all. The passenger side door has the same symptoms and I fear it will likely fail very soon. Once put into manual mode, these doors require a strong adult to open them, and certainly cannot be operated by a child. This is most definitely a safety concern. If you have this same problem, please contact the NHTSA at 1-800-424-9393 and file a complaint. You can also do it at www.nhtsa.dot.gov. These doors also often close on my children even when not on an incline, which seems to be a common problem. I intend to pursue this vehemently, as I cannot afford $2300 x two broken doors on a vehicle with 70K miles on it. Come on Toyota, DO THE RIGHT THING, PLEASE.
#279 of 327
Re: Sienna Sliding Door Cable... PLEASE READ!!! [kanukgirl] by bsaund
Jun 12, 2009 (7:04 pm)
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Replying to: kanukgirl (Mar 30, 2009 8:18 am)

Great Info. The door on my 2004 Sienna just stopped working tonight. I am taking the car to the dealer tommorow to get it checked out. I assume its the same problem. I will call cust service and list my complaint and hopefully work with the service manager to help me out...
 
will let you know what happens
#280 of 327
Power door is not delatching by rkq
Jun 15, 2009 (11:17 am)
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2005 Sienna with power sliding door issue The power sliding door does not move, whether open or closed, using either driver's ceiling button or the button on the door frame or the FOB. The motors hum and try to open/close the door but can't. I believe the door latch is not releasing the door, but once I delatch the door manually it starts working, Is it possible that the door lock actuator failed? how can I fix it?
#281 of 327
Re: Sienna Sliding Door Cable... PLEASE READ!!! [debitcash] by ateixeira
Jun 17, 2009 (7:44 am)
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Replying to: debitcash (Jun 08, 2009 5:22 pm)

Do you honestly think it's going to help your case to mistreat the service manager?
 
You get more bees with honey.
 
Report the problem to NHTSA's ODI and to Toyota corporate if you're not happy with the service you're getting. Getting all up in his grill will accomplish nothing, except maybe get them on the defensive, which will make them even less likely to help.
#282 of 327
Re: Sienna Sliding Door Cable... PLEASE READ!!! [ateixeira] by kanukgirl
Jun 17, 2009 (8:00 am)
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Replying to: ateixeira (Jun 17, 2009 7:44 am)

I totally agree that being aggressive wouldn't solve anything... which is why I felt I was getting "some" sympathy from Toyota when I plead my case. I really do hope that most people are able to deal with these issues in a cool and collected manner so that we're able to get them on our side.
#283 of 327
Re: Toyota Sienna 2006 sliding doors [dtsohn] by vern54
Jun 25, 2009 (8:00 am)
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Replying to: dtsohn (Jun 12, 2009 9:37 am)

I have the same problem with my 04 Sienna. I was surprised at how many people are having the same problem. And those people are just the ones that take the time to do a little investigation after they find out what repairs cost. The biggest issue here is safety. I have discovered another safety problem which may prove to be even bigger than cabel and motor problems. The mechanicle part of the lock where It clamps the door to the door frame. The main part ( a "c" shaped clamp) that makes the connection to the door frame. It has a plastic coating on it that once it is worn or torn will let water and salt corrode the part from the inside out. This swells up the clamp which is sandwhiched between metel plates. Adding lubricant is false security. At any time the lock could bind and not allow it to be 100% secure. There are two of these clamps on each sliding door and one on each front door that can fail. (The ability of this plastic coating to fail and cause the locking mechanisum to bind up and NOT BE 100% LATCHED has happened to me. The numerous problems which I have also had with the cabels and sensors in these doors is not right and not safe for our children.. Please call Toyota and NHTSA 1-800-424-9393 and voice your concerns about these Sienna door issues. This is a very serious and dangerous manufacturing flaws and should be made right by Toyota.
#284 of 327
Automatic sliding door - self fix by toyotawoes
Jun 29, 2009 (12:17 pm)
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I was at the toyota dealer to get my sliding door fixed this AM, and while i was waiting I checked online and found this forum. Therefore, I was not surprised when they called me in and told me $1200 to replace motor and a couple other doohickies. I said "can't you just cut the cable and make it into a manual door" (as I learned on a previous post)? They said "I don't know, we would have to take the door panels off and your probably looking at $400 to $600 in labor..." I left, unfullfilled and bummed. When I got home, I took a close look at the door, specifically the middle channel under the back windows and saw the cable that was the problem; it was slack and binding. I cut that cable with wire cutters front and back and now it slides perfectly as a manual door. 5 minutes! It's not as convenient, but I'm not paying $1200 just to press a button for something that will probably break again. I just wanted to post this to possibly save someone else the money.
#285 of 327
Re: Automatic sliding door - self fix [toyotawoes] by dtsohn
Jun 29, 2009 (12:27 pm)
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Replying to: toyotawoes (Jun 29, 2009 12:17 pm)

after you cut the cable, just use WD40 to lube the rollers on top and bottom and it will work well just like the old fashioned doors. I also spray WD40 on the rollers on my door that isn't broken yet to help save its life. We have turned off auto doors and use the one remaining working on only on special occasions. So glad I paid all of the extra money for automatic doors, aren't you?
#286 of 327
Re: Automatic sliding door - self fix [dtsohn] by ateixeira
Jun 30, 2009 (7:10 am)
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Replying to: dtsohn (Jun 29, 2009 12:27 pm)

The WD part of WD40 stands for water-displacing.
 
It's a thin oil that is meant to penetrate.
 
The problem I foresee is that it could actually remove longer-lasting grease from the rollers and over time could potentially only make the problem worse.
 
WD40 is good for cleaning an area but it's not a long-lasting lubricant, in fact it may end up stripping off the lubricant the rollers need.

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