- #274 of 327
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Re: Sienna Sliding Door Cable... PLEASE READ!!! [kanukgirl]
by debitcash
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Jun 08, 2009 (5:22 pm)
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Replying to: kanukgirl (Apr 18, 2009 7:33 pm)
2004 Toyota Sienna Sliding Door Cable. My door remained in the open position over the weekend and would not close. The manual override feature would not allow use to close the door. Cost to repair at the dealer is over $1,800. This is pretty sickening considering the van is only 5 years old. I think the quality of Toyota vehicles has gone downhill since the last one I owned. Tomorrow I am going to see the service manager at Bill Kidds Toyotal and "get all up in his grill"
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- #275 of 327
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Re: Sienna Sliding Door Cable... PLEASE READ!!! [debitcash]
by kanukgirl
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Jun 08, 2009 (5:32 pm)
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Replying to: debitcash (Jun 08, 2009 5:22 pm)
Well, I can definitely understand your frustration as I went through the process not once, but twice! BEST thing to do, is to PLEASE call the Toyota Cust. Serv. number in my article and open a claim and add yourself to my claim. If we can RALLY we might get somewhere with our complaints ie: possible recall.
Thanks for your reply.. good luck to you!
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- #276 of 327
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Sliding Passenger Door Fixed for $0
by rnovak
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Jun 09, 2009 (9:29 am)
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Two years ago I paid nearly $1,600 to replace the motor, etc. in my Sienna door once the cable broke, eventually paying an additional $200 to make the door manual after they could not get it to work properly. Like most of you, I kicked and screamed to no satisfaction. Three weeks ago the other sliding door's cable snapped and I asked the Toyota dealership if they can by-pass the motor replacement and simply make it a manual door. They said that it was not possible and indicated that I would need to pay another $1,600 for this door. Yesterday, I brought it to my local repair man just to see if he could fix it and what the cost would be. He called me to tell me that it was fixed and that it was no charge as all he did was cut the cable. When I picked it up, it opens and closes perfectly manually.
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- #277 of 327
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Re: 2004 sienna door closure failed [rthroupe]
by oncalldba
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Jun 09, 2009 (8:12 pm)
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Replying to: rthroupe (Jun 01, 2009 9:22 pm)
Rthroupe,
Do you have details about new technical service bullitin ( march 09) on the sliding door?
My 2004 Sienna LE has one power door. After reading this forum, I am operating the power door manually using manual override feature.
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- #278 of 327
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Re: Toyota Sienna 2006 sliding doors [sallyg1]
by dtsohn
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Jun 12, 2009 (9:37 am)
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Replying to: sallyg1 (May 06, 2009 10:47 am)
My driver side sliding door is inoperable. In order to assure the safety of my children, I had no choice but to have the cable cut while I try to fund the replacement of the motor and cable. Subsequently, now none of my rear cabin interior lights are functioning at all. The passenger side door has the same symptoms and I fear it will likely fail very soon. Once put into manual mode, these doors require a strong adult to open them, and certainly cannot be operated by a child. This is most definitely a safety concern. If you have this same problem, please contact the NHTSA at 1-800-424-9393 and file a complaint. You can also do it at www.nhtsa.dot.gov. These doors also often close on my children even when not on an incline, which seems to be a common problem. I intend to pursue this vehemently, as I cannot afford $2300 x two broken doors on a vehicle with 70K miles on it. Come on Toyota, DO THE RIGHT THING, PLEASE.
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- #279 of 327
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Re: Sienna Sliding Door Cable... PLEASE READ!!! [kanukgirl]
by bsaund
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Jun 12, 2009 (7:04 pm)
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Replying to: kanukgirl (Mar 30, 2009 8:18 am)
Great Info. The door on my 2004 Sienna just stopped working tonight. I am taking the car to the dealer tommorow to get it checked out. I assume its the same problem. I will call cust service and list my complaint and hopefully work with the service manager to help me out...
will let you know what happens
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- #280 of 327
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Power door is not delatching
by rkq
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Jun 15, 2009 (11:17 am)
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2005 Sienna with power sliding door issue The power sliding door does not move, whether open or closed, using either driver's ceiling button or the button on the door frame or the FOB. The motors hum and try to open/close the door but can't. I believe the door latch is not releasing the door, but once I delatch the door manually it starts working, Is it possible that the door lock actuator failed? how can I fix it?
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- #281 of 327
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Re: Sienna Sliding Door Cable... PLEASE READ!!! [debitcash]
by ateixeira
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Jun 17, 2009 (7:44 am)
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Replying to: debitcash (Jun 08, 2009 5:22 pm)
Do you honestly think it's going to help your case to mistreat the service manager?
You get more bees with honey.
Report the problem to NHTSA's ODI and to Toyota corporate if you're not happy with the service you're getting. Getting all up in his grill will accomplish nothing, except maybe get them on the defensive, which will make them even less likely to help.
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- #282 of 327
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Re: Sienna Sliding Door Cable... PLEASE READ!!! [ateixeira]
by kanukgirl
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Jun 17, 2009 (8:00 am)
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Replying to: ateixeira (Jun 17, 2009 7:44 am)
I totally agree that being aggressive wouldn't solve anything... which is why I felt I was getting "some" sympathy from Toyota when I plead my case. I really do hope that most people are able to deal with these issues in a cool and collected manner so that we're able to get them on our side.
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- #283 of 327
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Re: Toyota Sienna 2006 sliding doors [dtsohn]
by vern54
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Jun 25, 2009 (8:00 am)
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Replying to: dtsohn (Jun 12, 2009 9:37 am)
I have the same problem with my 04 Sienna. I was surprised at how many people are having the same problem. And those people are just the ones that take the time to do a little investigation after they find out what repairs cost. The biggest issue here is safety. I have discovered another safety problem which may prove to be even bigger than cabel and motor problems. The mechanicle part of the lock where It clamps the door to the door frame. The main part ( a "c" shaped clamp) that makes the connection to the door frame. It has a plastic coating on it that once it is worn or torn will let water and salt corrode the part from the inside out. This swells up the clamp which is sandwhiched between metel plates. Adding lubricant is false security. At any time the lock could bind and not allow it to be 100% secure. There are two of these clamps on each sliding door and one on each front door that can fail. (The ability of this plastic coating to fail and cause the locking mechanisum to bind up and NOT BE 100% LATCHED has happened to me. The numerous problems which I have also had with the cabels and sensors in these doors is not right and not safe for our children.. Please call Toyota and NHTSA 1-800-424-9393 and voice your concerns about these Sienna door issues. This is a very serious and dangerous manufacturing flaws and should be made right by Toyota.
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