- #267 of 326
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2002 Sienna manual sliding door won't open
by symphonydad
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May 26, 2009 (9:40 am)
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I am hoping someone has a solution other than take it to the dealer. I don't believe I've seen this addressed here yet.
My driver's side manual sliding door is not allowing me to open it. I can use either the power lock/unlock or manual to unlock the door, but when I try to open the door, it just locks again. I have opened the door while physically holding the door lock button in the unlocked position while trying to open from the outside, but less than a 10% success rate. I've given up even trying anymore. It's been like this for about two weeks.
I did read one post regarding cleaning the contacts, but I haven't had the oppty yet.
Any suggestions? I feel I'm starting to be nickeled and dimed after several other costly repairs. I bought it new 7 yrs. ago this week. Thanks.
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- #268 of 326
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Re: Sienna rear door latch [fix_it_again]
by amyk5
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May 26, 2009 (7:40 pm)
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Replying to: fix_it_again (May 12, 2009 9:42 pm)
Yeah solution from Toyota dealership was for me to take to a body shop. I starting having problems with my passenger sliding door within the first year. Several trips and my repair shop solution of "keep lubricated" and the door hasn't operated for over a year and a half. This week my passenger side manual rear door would not shut. Could not lock the car. There is one bolt left in the mechanism. Repair shop stated that they haven't seen anything like that and a body shop will have to repair. All this and my van was one that had the problem with the front door and the popping sound. Had to have it to a body shop where the had to re-weld. Normally that would mean it was fixed. I had to take it back 2 weeks later because that weld failed as well.
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- #269 of 326
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Re: Sienna rear door latch [amyk5]
by fix_it_again
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May 26, 2009 (8:58 pm)
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Replying to: amyk5 (May 26, 2009 7:40 pm)
This sounds like the problem I had. Two of the three bolts on the rear latch of the sliding door had pulled through the sheet metal, preventing the rear part of the door from latching. I used two washers and slightly longer bolts. I left the piece of sheet metal that had pulled through in place to position the bolts. The order on the new bolts is, new washer (slightly bigger than the hole, small cone shaped washer that is actully the sheet metal that pulled through, and insert into hole. The threads start so deep inside the door that you will need longer bolts than what came with the car to accomodate the new washers. Even though I used hex head bolts (easier to get in), and the bolts stick out more than the original, there is room and they do not hit anything when the door closes. I did not weld anything and it just took a few minutes. The door works as well as new. Tools required: star screw driver to remove the orignal bolts and hex wrench set to install new bolts. Tools and part are available at most hardware stores. Since I had both tools, it was less than a $5 repair and stronger than the original.
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- #270 of 326
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Re: 04 Sienna Sliding Door Lock [skijenn]
by preacher7
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May 31, 2009 (6:07 pm)
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Replying to: skijenn (Mar 21, 2009 4:49 pm)
I have the same car and the same problem. I bought a packet of 4 flat washers for $1,49 and fixed it, at least for now!
When you buy these metal washers get one with a slightly larger hole than the base of the screws but smaller than the head to resecure the screws to the inner part of the door. This will allow the tapered head to go deeper into the hinge attachement while keeping it from pulling through the skin of the car.
My sliding door is working again but I have definitely been disappointed in the quality of the van doors and this 04 Sienna after owning 5 other Toyotas.
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- #271 of 326
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Re: 2004 sienna door closure failed [tillsonburg]
by rthroupe
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Jun 01, 2009 (9:22 pm)
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Replying to: tillsonburg (Sep 03, 2006 6:22 am)
there is a new technical service bullitin ( march 09) on the sliding door. The bulltin shows a new way to replace the cable and pulley without having to replace the motor. So now the price is 540 for the pulley and cable plus labor, of course I told the dealership they were rip off artists on a 40 dollar part.
I also called the toyota national customer servive in CA and told them of the "safety" hazard and got them to reimburse half. Be sure to file a complaint with NHST
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- #272 of 326
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Re: Sienna rear door latch [amyk5]
by rthroupe
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Jun 01, 2009 (9:31 pm)
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Replying to: amyk5 (May 26, 2009 7:40 pm)
what you described on the front door popping sound is the door welds which was part of a recall several years ago. check into that
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- #273 of 326
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Re: 2004 sienna door closure failed [rthroupe]
by toronto_dave
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Jun 03, 2009 (9:36 am)
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Replying to: rthroupe (Jun 01, 2009 9:22 pm)
Do you have any details on this technical service bulletin? I had my door fixed in April. I even spoke to Toyota Canada complaining about the $2,000 estimated repair bill. Neither the dealer, nor Toyota Canada mentioned anything about a less expensive way to repair the door. In the end, Toyota Canada refused to pay anything (even after this was my second door in 5 months). The best I could do was to negotiate a reduced rate with the dealer, which still came in at $1,800. If you have any details about this TSB, I'd love to go back to the dealer and to Toyota Canada and say that you should have been aware of this.
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- #274 of 326
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Re: Sienna Sliding Door Cable... PLEASE READ!!! [kanukgirl]
by debitcash
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Jun 08, 2009 (5:22 pm)
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Replying to: kanukgirl (Apr 18, 2009 7:33 pm)
2004 Toyota Sienna Sliding Door Cable. My door remained in the open position over the weekend and would not close. The manual override feature would not allow use to close the door. Cost to repair at the dealer is over $1,800. This is pretty sickening considering the van is only 5 years old. I think the quality of Toyota vehicles has gone downhill since the last one I owned. Tomorrow I am going to see the service manager at Bill Kidds Toyotal and "get all up in his grill"
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- #275 of 326
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Re: Sienna Sliding Door Cable... PLEASE READ!!! [debitcash]
by kanukgirl
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Jun 08, 2009 (5:32 pm)
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Replying to: debitcash (Jun 08, 2009 5:22 pm)
Well, I can definitely understand your frustration as I went through the process not once, but twice! BEST thing to do, is to PLEASE call the Toyota Cust. Serv. number in my article and open a claim and add yourself to my claim. If we can RALLY we might get somewhere with our complaints ie: possible recall.
Thanks for your reply.. good luck to you!
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- #276 of 326
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Sliding Passenger Door Fixed for $0
by rnovak
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Jun 09, 2009 (9:29 am)
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Two years ago I paid nearly $1,600 to replace the motor, etc. in my Sienna door once the cable broke, eventually paying an additional $200 to make the door manual after they could not get it to work properly. Like most of you, I kicked and screamed to no satisfaction. Three weeks ago the other sliding door's cable snapped and I asked the Toyota dealership if they can by-pass the motor replacement and simply make it a manual door. They said that it was not possible and indicated that I would need to pay another $1,600 for this door. Yesterday, I brought it to my local repair man just to see if he could fix it and what the cost would be. He called me to tell me that it was fixed and that it was no charge as all he did was cut the cable. When I picked it up, it opens and closes perfectly manually.
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