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Toyota Sienna Sliding Door Problems

327 messages,  Last post on Dec 02, 2009 at 7:39 AM

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#257 of 327 Re: Sienna 04 Power sliding door [toronto_dave] by DanCubsFan Apr 28, 2009 (12:08 pm)
Replying to: toronto_dave (Apr 28, 2009 11:58 am) I had the same problem. Both sides broke within 90 days of each other, each cost $1,700.00 for a total of $3,400!!!! I called the National customer service and complained profusely and was ultimately sent a re-imbursement of $695.00 five months later. I also registered a complain with the US Dept of Transportation and Safety. This is CLEARLY a design flaw but Toyota is not willing to do anything about it.
#258 of 327 Re: Sienna 04 Power sliding door [toronto_dave] by sienna12 Apr 30, 2009 (2:49 pm)
Replying to: toronto_dave (Apr 28, 2009 11:58 am) I too had my power door fail do to a broken cable. The plastic chipped away causing the cable to become it exposed. It corroded and snapped. I too file a complaint with Toyota in the US. They will not assist in the payment of the 1500 it will cost to repair. All they are doing is documenting the complaints. I have also filed a complaint a few government agencies as well since the door cannot be opened more than 12 to 18 inches it poses a safety threat since no one can exit through that door. My advise is to file a complaint with any vehicle safety agencies in your country if possible. The more places this defect is documented the better.
#259 of 327 Re: 2004 sienna door closure failed [tillsonburg] by sienna12 Apr 30, 2009 (3:00 pm)
Replying to: tillsonburg (Sep 03, 2006 6:22 am) The cable on my 2004 toyota sienna corroded and snapped. I file a complaint with Toyota and they the only thing they are doing right now is documenting complaints. I also filed a complaint with the Auto Safety Hot line and the Center for Auto Safety. I recommend filing a complaint with these places as well. The more places and the more people who document this defect the better. Replies to this message: cherane (May 02, 2009 5:47 am)
#260 of 327 NHTSA's ODI by ateixeira May 01, 2009 (6:39 am)
File a complaint here, with the Office of Defects Investigation:   http://www-odi.nhtsa.dot.gov/ivoq/index.cfm   If they see a pattern they can force a recall.
#261 of 327 Re: 2004 sienna door closure failed [sienna12] by cherane May 02, 2009 (5:47 am)
Replying to: sienna12 (Apr 30, 2009 3:00 pm) THANK YOU for the link to file a complaint which I promply did.   I also put 'safty issues' regarding the side air sac. If the sliding door doesn't work then my thoughts are the safty air bags are deflunk as well. I put two. the thing that gets me is I only had 17 thousand miles on my 2006 at the time the door stopped woking. to even look at it they wanted over hundred bucks.   I bought toyota since the middle eighties.. brand new since 1991..now I'm approaching age of who knows when anothe rnew car will come my way. I have bought brand spanking new toyotas..you can make a bet this will not happen again.
#262 of 327 Toyota Sienna 2006 sliding doors by sallyg1 May 06, 2009 (10:47 am)
We are having problems with our Toyota Sienna 2006 sliding doors. They never worked properly since we bought the vehicle. They were repaired in 2007 but never really worked properly and now they are frozen. The warranty has expired. My problem with Toyota is that this is a manufacturer's defect that should be fixed at their cost. One thing I can say for sure is I won't ever get another Toyota because they don't look after their customers when it is their defective product. Replies to this message: dtsohn (Jun 12, 2009 9:37 am) vern54 (Jun 25, 2009 8:00 am) dunkin2 (Jul 01, 2009 6:07 am) and 1 more... dunkin2 (Jun 30, 2009 4:10 pm)
#263 of 327 Re: Toyota Sienna Sliding Door Problems [superxman2] by sallyg1 May 06, 2009 (4:17 pm)
Replying to: superxman2 (Apr 21, 2009 11:36 am) What does it take for Toyota to recall the Sienna with with door problems? This problem existede since 2004 going into 2006 And why isn't there a class action suit since so many people have problems?
#264 of 327 Re: Reviews of Sienna, Odyssee, Grand Caravan [ateixeira] by sallyg1 May 07, 2009 (7:03 am)
Replying to: ateixeira (Dec 29, 2008 10:28 am) I must disagree with you on this. If you have to exit this vehicle in an Emergency would you say it is safe and efficient for your passengers to do so with the two side door frozen. What if either of those two doors were the only way your family could have exited that vehicle and it was frozen shut? I even read in one of these messages that the air bags would not function if the doors are dysfunctional. Replies to this message: ateixeira (May 07, 2009 10:07 am)
#265 of 327 Re: Reviews of Sienna, Odyssee, Grand Caravan [sallyg1] by ateixeira May 07, 2009 (10:07 am)
Replying to: sallyg1 (May 07, 2009 7:03 am) But you know the defect was there before you placed your kids in the car to begin with! It would not be prudent to use the car once you know both doors aren't working.   The safe thing to do is to stop using the van and get the dealer to fix the doors.   I agree that Toyota should be paying for many of these, and the burden shoud be on them to prove it was mis-used if that's what they contend.   Click the link above and file a complaint. If there is truly a pattern of failures and enough people complain NHTSA can force Toyota to address the issue.   If not enough people complain, then shame on us. Or perhaps there aren't enough problems to form a pattern that NHTSA will recognize.
#266 of 327 Sienna rear door latch by fix_it_again May 12, 2009 (9:42 pm)
2 of the 3 bolts on the rear latch of the manual rear door have pulled through the sheet metal and left nice clean holes. Now the rear latch will not latch. Considering how thin the metal is here, I am surprised I have not seen any other posts on this. I plan to just put big washers under the bolts. Has anyone heard of a solution from Toyota? Replies to this message: amyk5 (May 26, 2009 7:40 pm) fix_it_again (May 26, 2009 8:58 pm) rthroupe (Jun 01, 2009 9:31 pm) kelsosa (Sep 29, 2009 8:41 pm)

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