- #238 of 326
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Re: Is this the same problem? Latch isn't releasing. [pamula]
by familymandan
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Apr 19, 2009 (6:43 am)
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Replying to: pamula (Apr 18, 2009 8:19 pm)
No. After several weeks of not working it is suddenly working fine. I imagine it will happen again but hope it doesn't. If it does, I will plan on taking it to a service manager whom I have a good relationship with who said he will look at it no charge. I will let you know if I find anything out. Please do the same and good luck.
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- #239 of 326
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Re: Is this the same problem? Latch isn't releasing. [familymandan]
by pamula
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Apr 19, 2009 (7:30 am)
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Replying to: familymandan (Apr 19, 2009 6:43 am)
Oh that is good-- gives me hope. Did you turn off the electronic doors and let it rest for a while? And just use it on manual? Its so weird when I use the buttons or remote it starts but stops because it can't delatch.. but doing it from pulling up on the handle the motor seems to work fine-- so frustrating!
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- #240 of 326
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Re: Is this the same problem? Latch isn't releasing. [pamula]
by familymandan
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Apr 19, 2009 (9:26 am)
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Replying to: pamula (Apr 19, 2009 7:30 am)
No, I didn't do anything different that I know of.
I know the frustration. Once you delatch it with the handle you can push the buttons or the remote and it will reverse direction, it just wont delatch when latched. There obviously is a different system that delatches vs. tells the door to move.
I will let you know if I figure anything else out. Please do the same.
Good luck!
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- #241 of 326
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Re: Toyota Sienna Sliding Door Problems [bobostudios]
by superxman2
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Apr 21, 2009 (11:36 am)
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Replying to: bobostudios (Jan 23, 2008 10:38 am)
Today (4/21/09) the driver's side power sliding door on my wife's 2005 Toyota Sienna van locked...in the open position! We had to drive it to the local dealer with the door open and kid's in the car...can you say SAFETY HAZARD! The dealer wants $2,000 to fix it! The dealer says that the motor and cables are broken and need to be replaced. Naturally, the vehicle is just out of the 36,000 mile warranty (it has 41,000 miles on it) and the dealer says "sorry." This is not good enough for me. I have seen the hundreds of posts on this exact problem and will fight this one with the dealer, Toyota headquarters in CA, etc.. Thoughts?
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- #242 of 326
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Re: Toyota Sienna Sliding Door Problems [superxman2]
by ateixeira
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Apr 21, 2009 (11:46 am)
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Replying to: superxman2 (Apr 21, 2009 11:36 am)
You couldn't drop them off somewhere, pick them up in a loaner car, or have them take a taxi?
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- #243 of 326
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Re: Toyota Sienna Sliding Door Problems [superxman2]
by kanukgirl
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Apr 21, 2009 (12:37 pm)
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Replying to: superxman2 (Apr 21, 2009 11:36 am)
Sounds like the same issue many people have had. Please help us all build a case towards this problem. Read message #229 in this string to follow the appropriate actions. The more people who report this problem at the 1800 number I mentioned, the better our chances of having a real legitimate case to have it rectified.
I totally understand your frustration and concerned. Please mention our case numbers when you call Toyota.
Good luck!
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- #244 of 326
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Superxman, I'm sorry this happened to you too!
by occasita
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Apr 21, 2009 (12:49 pm)
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Replying to: superxman2 (Apr 21, 2009 11:36 am)
I thought the 2005's were immune from the problem. The dealership would not fix our 2004 with their "Assistance Program" because we had not been to a Toyota Dealership for maintenance in the last 3 years. Nevermind that we had a Corolla before this van and were considering another Toyota this year (Yaris, Matrix, Prius or Camry). The Mazdas are looking better and better right now.
We ended up duct taping the door after the dealership managed to close it. I duct taped the inside handle and the outside one. When there is FINALLY recall on these door problems we will take it in and let them fix it. I have also filed a case at the NHTSA.
Good luck!
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- #246 of 326
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Re: Superxman, I'm sorry this happened to you too! [occasita]
by superxman2
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Apr 21, 2009 (1:22 pm)
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Replying to: occasita (Apr 21, 2009 12:49 pm)
Thanks...I just opened up a case with the Toyota customer relations office in CA and also filed one with the NHTSA. The gentlemen at Toyota said they had many complaints/cases of this sliding door and "were looking into it" but that no recall had been determined yet.
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- #247 of 326
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Re: Toyota Sienna Sliding Door Problems [kanukgirl]
by superxman2
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Apr 21, 2009 (1:24 pm)
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Replying to: kanukgirl (Apr 21, 2009 12:37 pm)
I have filed cases with the NHTSA and Toyota and will hope for the best. They are aware of the problem but have not issued a recall...yet.
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