- #219 of 326
-
Re: Reviews of Sienna, Odyssee, Grand Caravan [mommy2four]
by ateixeira
-
Mar 10, 2009 (7:22 am)
-
|
|
Replying to: mommy2four (Mar 10, 2009 7:20 am)
You have a strong case but the question is do you have the energy to fight it? 
|
- #220 of 326
-
Re: Reviews of Sienna, Odyssee, Grand Caravan [ateixeira]
by mommy2four
-
Mar 10, 2009 (7:55 am)
-
|
|
Replying to: ateixeira (Mar 10, 2009 7:22 am)
Yes, I do have a STRONG case, and yes, it is tiring but I can and will handle it. I believe that Toyota thinks most people will just give up but I am not like most people. I know I took care of my Sienna and it is now the principal of the matter. We are a hard working, middle class family that purchased a Toyota because we believed in the products reliability and longevity. I was not that bothered by the sliding door sticking from time to time but when you are given the run around for so long about an engine light and then find out it is going to cost as much to fix your car as the car is worth, then there is a problem. No one should have to fight this hard for something like this. Your vehicle is most likely the second biggest purchase you will make in life. Toyota needs to do what is right.
As far as the door is concerned, I spoke with the service manager yesterday and he said it is a cable that needs to be tightened. The cost will be about $75.00 for labor, no parts are needed. Hope this helps anyone on here that was worried about their door.
|
- #221 of 326
-
Re: Reviews of Sienna, Odyssee, Grand Caravan [mommy2four]
by ateixeira
-
Mar 10, 2009 (12:04 pm)
-
|
|
Replying to: mommy2four (Mar 10, 2009 7:55 am)
Ask them to clean the rubber seals as well.
On my Miata they freeze up in extreme cold, but it's not as bad if they're clean.
|
- #222 of 326
-
Re: Toyota Sienna Sliding Door Problems [lifelister]
by dan156
-
Mar 12, 2009 (6:50 pm)
-
|
|
Replying to: lifelister (Sep 29, 2008 1:24 pm)
I am looking for help, support and advice here: Today, my toyota sienna rear passenger door fell off! Yes, that's right - it fell off. This is quite disturbing as one is driving with a 5 and 6 year old. It hung on by the front hinge and I took it Toyota with a bungy chord attached to it.
We have an extended warranty - that is up to 77,000 miles. We have 88, 000 miles, so they did not honor it. Finally, they agreed to cover it, but we will have to cover the cost of labor: $900.00.
Tell me, is this right?
Is there anything significant to do about it?
Is it worth the effort? Does this company have a little integrity?
|
- #223 of 326
-
Re: Toyota Sienna Sliding Door Problems [dan156]
by ateixeira
-
Mar 13, 2009 (10:18 am)
-
|
|
Replying to: dan156 (Mar 12, 2009 6:50 pm)
IMHO the key is the cause - was it faulty from production?
Or did kids hang on it and use it as a skate board ramp? 
|
- #224 of 326
-
Re: Cable Problem on Sienna Sliding Door [toronto_dave]
by dan156
-
Mar 13, 2009 (12:17 pm)
-
|
|
Replying to: toronto_dave (Mar 04, 2009 10:25 am)
Our cable broke- and so did the hinge- The entire door fell off!
Cost of labor: $900.00.
Sounds steep - parts are on Toyota- saying its $1200.00
It looks like the cost of the motor, hinge, cable are pretty cheap on-line.
Does any of this sound reasonable?
|
- #225 of 326
-
04 Sienna Sliding Door Lock
by skijenn
-
Mar 21, 2009 (4:49 pm)
-
|
|
I have an 04 Sienna, and have recently discovered that my driver's side sliding door lock has pulled through the skin of the door. The lock itself is held in place by 3 bolts, and they have pulled right through the sheet metal of the door. I took the vehicle to my dealer, and they are telling me that it is not covered, and I need to replace the entire door for $3500. Their alternative is to claim it through my insurance company. The vehicle has not been in an accident, so I'm not really sure how this has happened. I have the full 7 yr/100K mile warranty, and am at 65K. Has anyone ever heard of this happening, and whether it is ever covered by Toyota?
|
- #226 of 326
-
Re: 04 Sienna Sliding Door Lock [skijenn]
by brian82
-
Mar 21, 2009 (7:17 pm)
-
|
|
Replying to: skijenn (Mar 21, 2009 4:49 pm)
If you were to visit my local dealer, they would swear that it's part of "vehicle trim" and therefore not covered by extended warranty.
My local dealer is part of the reason my Toyota is on the market...
|
- #227 of 326
-
Re: 04 Sienna Sliding Door Lock [skijenn]
by tillsonburg
-
Mar 22, 2009 (7:36 am)
-
|
|
Replying to: skijenn (Mar 21, 2009 4:49 pm)
Thats too bad. Do you know if someone was pulling real hard on the handle when it was froze shut? I always pull on the metal frame of the door just because I was afraid this could happen. I dont think the door necessarily needs to be replaced. I am sure a good body shop could replace the damaged sheet metal in this area. I would thnk this should be alot less than $3,500. My powered passenger door hasnt worked in over 2 years. They want $1000 to replace the latch which broke under warranty. Toyota has become so big so fast they lost the ability to design in the quality they once had and then fail to recognize this and dont stand behind it.
|
- #228 of 326
-
Multitude of Problems with Sienna Doors
by brucehaywood
-
Mar 22, 2009 (9:58 am)
-
|
|
Replying to: brian82 (Mar 21, 2009 7:17 pm)
My drivers side sliding door cable broke at under 45,000 miles. This side gets used a lot less than the passenger side. The local dealer wanted $1,800 to fix it. Toyota balked on helping when a I inferred that this was a "safety" issue. Once again, Toyota has a level of quality problems that if they owned up to them it would increase their financial issues so they are holding a tight line on the MULTITUDE OF DOOR PROBLEMS ON THE SIENNAs. The weld also broke on our drivers door once. It has now broken again and this time smashed the sheet metal straight through. Of course there was the rear hatch door cylinders replacement issue too. Three of out five doors on our Sienna have had serious problems, and cost us a lot of time. While other car companies have their issues, this is likely my last experience with Toyota, especially considering they have shown that they're interested in making service and parts profits through poor quality. I bought our Toyota because of "perceived" reliability!
|
![[F]](http://a332.g.akamai.net/f/332/936/12h/www.edmunds.com/media/townhall/webxicons/site.gif){kind=small}
Forums
Vans & Minivans 
