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Toyota Sienna Sliding Door Problems

326 messages,  Last post on Nov 26, 2009 at 9:46 AM

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What is this discussion about? Toyota Sienna, Car Safety, Van


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#182 of 326
Re: [kinchicagoland] by inflaws
Dec 09, 2008 (3:10 pm)
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Replying to: kinchicagoland (Dec 04, 2008 5:02 pm)

I have complained for 2 years about the same problem. The dealership told me it was a design flaw and to call Toyota directly. Toyota told me that they have no record of complaints about this issue. That is unbelievable since every Sienna owner I've spoken to has the same complaing and at every stop light here I see Sienna owners jumping out of their cars to try to get the doors open. The guy at Toyota said they need a certain number of complaints before they ask for a recall. Of course, he wouldn't tell me what that number was so I am having everyone I know who owns a Sienna (and there are a lot of us) bombard Toyota with complaints. My next van will be a Honda.
#183 of 326
Re: [inflaws] by jrmac
Dec 10, 2008 (8:36 am)
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Replying to: inflaws (Dec 09, 2008 3:10 pm)

Our Sienna is going in next week for the seals on the sliders and they tell me it is not covered under the extended warranty. Our cost will be around $150. While not happy, I would rather pay it and know the doors will open. I agree with letting Toyota know in the hope that they will eventually cover it like they did with the recall on the gas shocks for the rear door.
#184 of 326
Re: Toyota Sienna Sliding Door Problems [DanCubsFan] by DanCubsFan
Dec 10, 2008 (9:10 am)
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Replying to: DanCubsFan (Dec 04, 2008 3:11 pm)

UPDATE:
 
The passenger side door cable that broke was quoted by the dealer (Schaumburg Toyota) as $1,389 plus tax to fix. I called Toyota customer care again to complain about spending $3,200 in 60 days on repairing these doors. Toyota offered to give me a one time Courteously credit of 50% of the cost of the door repair. I have to pay Schaumburg Toyota the full amount and then fax in the receipts and 6-8 weeks later, I will get a check back from Toyota. This is still not satisfactory but it at least is better than paying the full amount. In addition to the door problems the ignition coils must be replace at a cost of $700.00. All this expense $4,000.00 in the last 60 days for a car with 51K. Not what I was expecting from Toyota!!!
#185 of 326
Re: Toyota Sienna Sliding Door Problems [DanCubsFan] by sandcroft
Dec 10, 2008 (10:55 am)
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Replying to: DanCubsFan (Dec 10, 2008 9:10 am)

What year is your Sienna? And the "cable" that keeps getting discussed by many provides what function? My only problem,..thus far... is that the drivers side side door has failed to open due to the malfunctioning gas cap related safety catch/latch.
#186 of 326
Re: Toyota Sienna Sliding Door Problems [sandcroft] by DanCubsFan
Dec 10, 2008 (11:17 am)
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Replying to: sandcroft (Dec 10, 2008 10:55 am)

We have a 2004 Sienna. The cable is attached to the motor that opens and closes the automatic doors. It is a very thin cable. Once it breaks, the whole motor and cable needs to be replaced to the tune of $1,500.00 per door. My advise, don't use the power door function, change to manual or else be ready to cough up $3,000.00.
#187 of 326
2009 Sienna Power Door Problem by Newt08
Dec 11, 2008 (8:19 am)
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I bought a new Sienna last week and believe there was a power door problem from the start. The driver side power door opens on the first attempt, but the passenger side door doesn't always open on the first attempt. About 3/4's of the time the door will try to open, but only moves about 1/2 inch then stops; It opens after I press the button a second time. Has anyone experienced this problem and what is the fix?
#188 of 326
Re: frozen doors by kinchicagoland
Dec 12, 2008 (8:19 am)
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Replying to: jrmac (Dec 10, 2008 8:36 am)

The sealers are to correct the door freezing shut problem?
Let me know if this works. I have given up hope but I think we all should file formal complaints with Toyota and the NHTSA.
#189 of 326
Re: frozen doors [kinchicagoland] by vulcan4
Dec 12, 2008 (9:39 am)
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Replying to: kinchicagoland (Dec 12, 2008 8:19 am)

They changed my 3-4 times, I was "told" they developed new door seals.
but with Toyota, you never can never believe what the serbvice people tell you./
 
So far I have not had any problems, but then again,,, we are just getting into the cold weather in New jersey.
 
The other thing I'm changing is my tires for 3rd time after 38,000 miles, the AWD is $$$ a $1,000 + to change all my tires
#190 of 326
Re: frozen doors [kinchicagoland] by ndeborahk
Dec 12, 2008 (1:14 pm)
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Replying to: kinchicagoland (Dec 12, 2008 8:19 am)

Of course you should file a complaint!! It is very easy and is the only way we can get Toyota to be accountable for their shoddy design.
#191 of 326
2009 Slidind Doors by travis8
Dec 13, 2008 (7:39 pm)
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We are thinking about getting a 2009 Sienna XLE. Are the problems with the sliding doors still happening with these?

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