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Toyota Sienna Sliding Door Problems

326 messages,  Last post on Nov 26, 2009 at 9:46 AM

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#175 of 326 Re: Same snapped-cable sliding door problem here [socal13] by ciara1 Oct 21, 2008 (3:01 am)
Replying to: socal13 (Oct 20, 2008 7:09 pm) Thanks for the clarification! That should be a big help. I'll have my mechanic examine the hinges -- especially since from what I've read it seems that hinge wear is the cause of the cable failure in a lot of cases. I was hoping that maybe I could get away with a totally free conversion to manual, but if not, at least a replacement hinge should be much less than the whole repair.   I completely agree that Toyota appears to have cut too many corners on the materials and structural designs used, both here and elsewhere, as evidenced by the string of early failures associated with this van. It's particularly a shame because until the last few years I would have been the first to praise Toyota's consistent durability, reliability, and stellar customer service. I don't think my family has ever owned a Toyota we didn't easily get 250k+ miles out of with minimal major service issues aside from the routine repairs and maintenance you'd expect (brakes, etc) in a high-mileage vehicle. I bought this van hoping to drive it myself for 10 years as our main family vehicle and then use it to teach my daughter to drive (what safer vehicle than one this size, with side air bags!) But at this point I'm skeptical that it'll last that long, unfortunately.
#176 of 326 2000 Sienna XLE by drdan01 Nov 11, 2008 (5:01 am)
I think that I'm having a similar problem but it doesn't seem to be quite as bad. Current symptoms are that I have to push the door buttons or key fobs for either door several times before it will close. I never seem to have a problem with the doors opening, and sometimes they will close on the first push. Sometimes I have to yank on the door to "reset" things, and then it closes. Otherwise, I push the button (door or key fob) and all I hear is clicking at the door with no movement. I guess that I need to get it in to the dealer but am hoping that I have an idea what the specific problem likely is before going (so I don't have a complete cable replacement or motor replacement pushed on me if it is just a relay or such). Anyone else had this specific kind of problem (or level of problem)?
#177 of 326 Re: Toyota Sienna Sliding Door Problems [jrosatti] by DanCubsFan Dec 04, 2008 (3:11 pm)
Replying to: jrosatti (Jul 28, 2008 10:02 am) I called teh Toyota Customer Care number and all they said was that because there was not recall there was nothing that they would do. They just referred me to the dealer. We have a 2004 and have had the door frozen repeatedly. We also had the drivers side sliding door cable snap on 10/1/2008. This morning 12/4/2008 after the doors thawed out the passenger side sliding door cable snapped. The cost for the driver side was $1,635.00 to repair. Not sure what we are going to do with the passenger side, but we will NOT pay $1,635.00 again.   PLease submit a complaint to the NHTSA. This is the only way something will be done.   http://www-odi.nhtsa.dot.gov/complaints/index.cfm Replies to this message: DanCubsFan (Dec 10, 2008 9:10 am) sandcroft (Dec 10, 2008 10:55 am) DanCubsFan (Dec 10, 2008 11:17 am)
#178 of 326 by kinchicagoland Dec 04, 2008 (5:02 pm)
As soon as there is any precipitation here with freezing weather my Sienna sliding doors won't open. It finally occurred to me to let the kids in through the rear door. It beats them climbing through the front. I plan to submit a complaint to NHTSA. Replies to this message: msz (Dec 05, 2008 10:38 am) inflaws (Dec 09, 2008 3:10 pm) jrmac (Dec 10, 2008 8:36 am) kinchicagoland (Dec 12, 2008 8:19 am) and 2 more...
#179 of 326 Door Freezing Shut by msz Dec 05, 2008 (10:38 am)
Replying to: kinchicagoland (Dec 04, 2008 5:02 pm) It seems many have this issue, anyone find a way to make it work? Last year dealer told us that it happens once in a while and it happened only 3 times. so far this year it has happened 3 times in the last month, it appears to be getting worse.   Dealer is now telling me i need new weatherstripping around the doors. If this works great, if not its a waste of money.
#180 of 326 by brucehaywood Dec 05, 2008 (10:45 am)
Once again, Toyota has failed to acknowledge a problem with quality on their doors. The obligation of safety and expense is passed onto the consumer!
#181 of 326 Sienna doors freezing by vulcan4 Dec 05, 2008 (11:30 am)
My dealer replace door seal 4 times, so far so good, I claimed lemon law, for safety issues but by the time it got around to court, it was summer time and I gid not have issues in summer time, only winter when it froze. So my attorney said court would win because as of sept my "problem was fixed" and it had not occurred since my February repair. SOOOOO with $2,500 to attorny and $500 for my HASSLE,
#182 of 326 Re: [kinchicagoland] by inflaws Dec 09, 2008 (3:10 pm)
Replying to: kinchicagoland (Dec 04, 2008 5:02 pm) I have complained for 2 years about the same problem. The dealership told me it was a design flaw and to call Toyota directly. Toyota told me that they have no record of complaints about this issue. That is unbelievable since every Sienna owner I've spoken to has the same complaing and at every stop light here I see Sienna owners jumping out of their cars to try to get the doors open. The guy at Toyota said they need a certain number of complaints before they ask for a recall. Of course, he wouldn't tell me what that number was so I am having everyone I know who owns a Sienna (and there are a lot of us) bombard Toyota with complaints. My next van will be a Honda. Replies to this message: jrmac (Dec 10, 2008 8:36 am) kinchicagoland (Dec 12, 2008 8:19 am) vulcan4 (Dec 12, 2008 9:39 am) ndeborahk (Dec 12, 2008 1:14 pm)
#183 of 326 Re: [inflaws] by jrmac Dec 10, 2008 (8:36 am)
Replying to: inflaws (Dec 09, 2008 3:10 pm) Our Sienna is going in next week for the seals on the sliders and they tell me it is not covered under the extended warranty. Our cost will be around $150. While not happy, I would rather pay it and know the doors will open. I agree with letting Toyota know in the hope that they will eventually cover it like they did with the recall on the gas shocks for the rear door. Replies to this message: kinchicagoland (Dec 12, 2008 8:19 am) vulcan4 (Dec 12, 2008 9:39 am) ndeborahk (Dec 12, 2008 1:14 pm)
#184 of 326 Re: Toyota Sienna Sliding Door Problems [DanCubsFan] by DanCubsFan Dec 10, 2008 (9:10 am)
Replying to: DanCubsFan (Dec 04, 2008 3:11 pm) UPDATE:   The passenger side door cable that broke was quoted by the dealer (Schaumburg Toyota) as $1,389 plus tax to fix. I called Toyota customer care again to complain about spending $3,200 in 60 days on repairing these doors. Toyota offered to give me a one time Courteously credit of 50% of the cost of the door repair. I have to pay Schaumburg Toyota the full amount and then fax in the receipts and 6-8 weeks later, I will get a check back from Toyota. This is still not satisfactory but it at least is better than paying the full amount. In addition to the door problems the ignition coils must be replace at a cost of $700.00. All this expense $4,000.00 in the last 60 days for a car with 51K. Not what I was expecting from Toyota!!! Replies to this message: sandcroft (Dec 10, 2008 10:55 am) DanCubsFan (Dec 10, 2008 11:17 am)

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