Sign In Join 



Toyota Sienna Sliding Door Problems

324 messages,  Last post on Nov 21, 2009 at 6:43 PM

You are in the Toyota Sienna Forum. Your Host is Karens

What is this discussion about? Toyota Sienna, Car Safety, Van


Messages Page 19 of 34
1
...
16
17
18
19
20
21
22
...
34
Prev
Next
Last
Go To Msg #
Search This Discussion

#173 of 324
Re: Same snapped-cable sliding door problem here [socal13] by ciara1
Oct 20, 2008 (5:27 pm)
Reply

Replying to: socal13 (Oct 17, 2008 7:13 pm)

Socal, you might want to try another dealer's service shop for a second opinion, if you really would prefer to just convert it to manual. My most recent dealership (on my first visit to them today -- we recently moved, so our old dealership is now inconveniently far to go, and I wasn't impressed with them anyway) told me that essentially I've already converted the door from power to manual, just by having the cable snap, and all I need to do is secure or remove the remaining cables so that they're not flailing around being a hazard. (The frayed end on the exterior would surely damage the paint left loose, so I put duct tape on it to get it to the dealer today.) I read somewhere else that someone experiencing the same problem was told that the motor needed to be disconnected, and they were charged $50 for that, iirc -- but mine thought it was just fine with just the cable removed. I still need to do a bit more research to be certain it's fine without disconnecting the motor, but either way, it definitely *is* possible to convert the door to manual, because I've read dozens of posts from various people over the past few days saying that's precisely what they did because they didn't want to pay for a $1500 repair.
 
Ironically, I was greeted at the dealership with a large poster: "Quality -- Durability -- Reliability -- Toyota! Ask Someone Who Drives One!" Nice slogan -- now if only they'd live up to it.
#174 of 324
Re: Same snapped-cable sliding door problem here [ciara1] by socal13
Oct 20, 2008 (7:09 pm)
Reply

Replying to: ciara1 (Oct 20, 2008 5:27 pm)

Ciara1,
Thanks for your reply. Actually I've taken my van to two dealerships. The first was where a friend of mine works in parts. His master mechanic right away mentioned the mid center hinge was worn out. Which is a fact. At this point I can't afford not to replace the hinge. Even if I left the door to operate in manual mode my issue would still be the mid center hinge. The hinge needs to be replaced no mattter what ! Is just unfortunate that after 40K miles the wear/tear on this hinge would be so apparent. It's my belief that toyota failed to use the proper metal treatment and type of metal for the hinge. In your case it seems that your hinges are still in good shape, which will allow you to operate the door manually.
#175 of 324
Re: Same snapped-cable sliding door problem here [socal13] by ciara1
Oct 21, 2008 (3:01 am)
Reply

Replying to: socal13 (Oct 20, 2008 7:09 pm)

Thanks for the clarification! That should be a big help. I'll have my mechanic examine the hinges -- especially since from what I've read it seems that hinge wear is the cause of the cable failure in a lot of cases. I was hoping that maybe I could get away with a totally free conversion to manual, but if not, at least a replacement hinge should be much less than the whole repair.
 
I completely agree that Toyota appears to have cut too many corners on the materials and structural designs used, both here and elsewhere, as evidenced by the string of early failures associated with this van. It's particularly a shame because until the last few years I would have been the first to praise Toyota's consistent durability, reliability, and stellar customer service. I don't think my family has ever owned a Toyota we didn't easily get 250k+ miles out of with minimal major service issues aside from the routine repairs and maintenance you'd expect (brakes, etc) in a high-mileage vehicle. I bought this van hoping to drive it myself for 10 years as our main family vehicle and then use it to teach my daughter to drive (what safer vehicle than one this size, with side air bags!) But at this point I'm skeptical that it'll last that long, unfortunately.
 
#176 of 324
2000 Sienna XLE by drdan01
Nov 11, 2008 (5:01 am)
Reply
I think that I'm having a similar problem but it doesn't seem to be quite as bad. Current symptoms are that I have to push the door buttons or key fobs for either door several times before it will close. I never seem to have a problem with the doors opening, and sometimes they will close on the first push. Sometimes I have to yank on the door to "reset" things, and then it closes. Otherwise, I push the button (door or key fob) and all I hear is clicking at the door with no movement. I guess that I need to get it in to the dealer but am hoping that I have an idea what the specific problem likely is before going (so I don't have a complete cable replacement or motor replacement pushed on me if it is just a relay or such). Anyone else had this specific kind of problem (or level of problem)?
#177 of 324
Re: Toyota Sienna Sliding Door Problems [jrosatti] by DanCubsFan
Dec 04, 2008 (3:11 pm)
Reply

Replying to: jrosatti (Jul 28, 2008 10:02 am)

I called teh Toyota Customer Care number and all they said was that because there was not recall there was nothing that they would do. They just referred me to the dealer. We have a 2004 and have had the door frozen repeatedly. We also had the drivers side sliding door cable snap on 10/1/2008. This morning 12/4/2008 after the doors thawed out the passenger side sliding door cable snapped. The cost for the driver side was $1,635.00 to repair. Not sure what we are going to do with the passenger side, but we will NOT pay $1,635.00 again.
 
PLease submit a complaint to the NHTSA. This is the only way something will be done.
 
http://www-odi.nhtsa.dot.gov/complaints/index.cfm
#178 of 324
by kinchicagoland
Dec 04, 2008 (5:02 pm)
Reply
As soon as there is any precipitation here with freezing weather my Sienna sliding doors won't open. It finally occurred to me to let the kids in through the rear door. It beats them climbing through the front. I plan to submit a complaint to NHTSA.
#179 of 324
Door Freezing Shut by msz
Dec 05, 2008 (10:38 am)
Reply

Replying to: kinchicagoland (Dec 04, 2008 5:02 pm)

It seems many have this issue, anyone find a way to make it work?
Last year dealer told us that it happens once in a while and it happened only 3 times. so far this year it has happened 3 times in the last month, it appears to be getting worse.
 
Dealer is now telling me i need new weatherstripping around the doors. If this works great, if not its a waste of money.
#180 of 324
by brucehaywood
Dec 05, 2008 (10:45 am)
Reply
Once again, Toyota has failed to acknowledge a problem with quality on their doors. The obligation of safety and expense is passed onto the consumer!
#181 of 324
Sienna doors freezing by vulcan4
Dec 05, 2008 (11:30 am)
Reply
My dealer replace door seal 4 times, so far so good,
I claimed lemon law, for safety issues but by the time it got around to court, it was summer time and I gid not have issues in summer time, only winter when it froze.
So my attorney said court would win because as of sept my "problem was fixed" and it had not occurred since my February repair.
SOOOOO with $2,500 to attorny and $500 for my HASSLE,
#182 of 324
Re: [kinchicagoland] by inflaws
Dec 09, 2008 (3:10 pm)
Reply

Replying to: kinchicagoland (Dec 04, 2008 5:02 pm)

I have complained for 2 years about the same problem. The dealership told me it was a design flaw and to call Toyota directly. Toyota told me that they have no record of complaints about this issue. That is unbelievable since every Sienna owner I've spoken to has the same complaing and at every stop light here I see Sienna owners jumping out of their cars to try to get the doors open. The guy at Toyota said they need a certain number of complaints before they ask for a recall. Of course, he wouldn't tell me what that number was so I am having everyone I know who owns a Sienna (and there are a lot of us) bombard Toyota with complaints. My next van will be a Honda.

Messages Page 19 of 34
1
...
16
17
18
19
20
21
22
...
34
Prev
Next
Last
Go To Msg #
Search This Discussion
To POST a message, please Sign In.

New? Join Now!

Forum Tools

Please sign in.
Email Address:

Password:

Forgot Password?

Search Forums

Enter Keyword(s)

Advanced Search

Browse by Vehicle



View All Vehicles
Advertisement
Ask the Community
See What People Are Asking

Browse by Board

Browse by Topic


View All Topics

Today's Chats

Advertisement