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Vans & Minivans Toyota Sienna Toyota Sienna Sliding Door Problems
322 messages, Last post on Oct 19, 2009 at 10:29 AM
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We have lowly manual doors (but after reading some of the posts here I don't feel so bad about it anymore), but the door seal is coming apart. Our van is only three years old / 50K miles, and on the drivers side the door seal came off completely and landed on my daughter as she was getting out. On the passenger side, it's just falling off in bits here and there so that you can hear lots of wind noise while driving. We have 100,000 b2b and it's not covered because "it is part of the trim," it's "only cosmetic" and "not a safety issue." 
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Congrats on the Enclave, but don't jinx yourself - no vehicle is perfect. I looked recently and noticed Lambda pricing (that's the Enclave plus it's 3 siblings) have not dropped as much as some competitors. If you're shopping in that segment check out the Subaru Tribeca, Mazda CX9, and Hyundai Veracruz. Their prices have dropped dramatically. Best of luck. |
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I'm sorry if this question has already been posed and answered, but I went back a several pages and didn't see it. I just bought a used 2004 Sienna LE with passenger side power sliding door. The motor seems fine opening and closing the door when I press the button that is in the van. However, I cannot seem to get either of my key fobs to open or close the door. I don't know if it is a sensor issue or I may need to get my key fob reprogrammed. Thanks.
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Replying to: hogan46 (Oct 13, 2008 8:27 am)
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Replying to: ateixeira (Oct 14, 2008 11:27 am)
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Replying to: hogan46 (Oct 15, 2008 9:21 am) |
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It seems that there's a center hinge that wears out, and as a result the cable frays and then snaps. This is a well-documented, well-known problem -- Toyota actually issued a TSB for it (EL004-04) in April 2004 to "improve the durability of this system" -- and implemented production line fixes to prevent it in the future, but those of us with vehicles produced prior to that weren't even informed of the problem, let alone given the opportunity to have it fixed while the vehicle was still under warranty. The TSB covers vehicles only up to 3 yrs/36k, which is a bit absurd for an issue that's a) obviously a design flaw and b) a serious safety issue. (I personally was forced to drive home with the door stuck open, and from what I've read on the 60+ similar complaints I reviewed on the NHTSA website many other people have had to do the same -- and one person was even hit in the face with shrapnel as the cable snapped.) Toyota seems no more interested in taking responsibility for this issue than they did in the rear hatch struts problem, but persistent complaints did eventually result in a recall on that, and I'm hoping the same might apply here. I encourage everyone having this issue to call Toyota Customer Service (1-800-331-4331) to lodge a complaint -- that gets it documented with the company -- and also file a report with the NHTSA (http://www.nhtsa.dot.gov) to increase the likelihood that a recall will be issued. (If you haven't had a repair done yet with 'courtesy assistance' from Toyota -- ie, they pay a portion of your repair bill for an out-of-warranty repair -- they might be willing to pay up to 50% of the cost of this repair, so it's worth asking about that when you call their customer service #. They wouldn't do it for me since we already had 'courtesy assistance' with the hatch repair issue prior to its recall -- which seems more than a bit absurd to me, given that it wouldn't have counted against us if we had just put up with the hatch crushing us for 2 years until they got around to issuing a recall -- but it's worth asking.)
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Every once in awhile my power slider door handle does not work. I pull on the handle and it sounds like no power is getting to it. After the 10th pull, you hear the power and it opens. I have tried the handle from the inside and it does not work either. I have taken it in 5 times and they can not reproduce my intermittent problem, so nothing gets fixed. Anyone having this problem?
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Replying to: rncar (Oct 17, 2008 6:17 pm) |
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Replying to: ciara1 (Oct 17, 2008 4:33 pm)  . Today the CRM mentioned sorry there is nothing I can do regardiing lowering the price of parts and labor. "But you said you would on the phone 1 week ago." Sorry I can't. I also asked two different service personnel at the service bay if I could convert to a manual door. Dealer response was: No way we would in no way alter a vechicle door from power to manual. I mentioned other dealer had done at the tune of $200.00. We won't and don't recommend it. Of course you don't ! Anyhow I'm going to purchase the mid and upper hinges and have a friend install both hinges at his body shop. I'm sick and tired of their disgusting customer service and quality.
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