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Vans & Minivans Toyota Sienna Toyota Sienna Sliding Door Problems
328 messages, Last post on Dec 05, 2009 at 9:33 PM
You are in the Toyota Sienna Forum. Your Host is Karens
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Replying to: ndeborahk (Aug 24, 2008 1:19 pm) Well, yesterday my drivers door started to go for the second time (one of the other recalls for defective welds). We all need to start to call the NHTSB! I had a similar conversation with Toyota but since we did not own any other Toyotas at this time, the said they would offer NOTHING!. Obviously if you own 20 Toyotas they will pay 100%. This is a discriminatory practice by the way which opens the door to talk with attorney generals office or my State's Dpt. of Consumer Affairs. The Sienna is pretty but has SERIOUS quality issues which Toyota is not owning up to! Have talked with several other who can't get rid of it soon enough! People need to start speaking out. We're still under 50,000 miles and I will not own this car for the second 50! |
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Well, I called Toyota about my second toyota sienna sliding door that failed two days ago. They gave me half of the $1800 it cost to fix my other sliding door that failed last week. When I told them that they should pay for this door also, they basically told me to pound sand. I also called my dealer and they were even more dismissive. I have a call in to the owner of the dealership, but I don't expect him to call me back. I am so upset and angry to have to pay $2700 to fix doors on a car with only $66,000 miles on it. I am also worried that this is the beginning of a slippery slope of repairs. I am now researching other cars and will look into trading this one in. I don't have the money to do it now, but am worried that this is just the beginning of a money pit.
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Replying to: ndeborahk (Aug 26, 2008 4:02 am) |
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Report problems here: http://www-odi.nhtsa.dot.gov/ivoq/index.cfm If the NHTSA sees a pattern they will force a recall. My doors are fine, knock on wood, but be sure to register your complaint if you have one, that's the only way it will ever be recalled.
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Replying to: ateixeira (Aug 27, 2008 10:31 am) I am writing a letter to Toyota. I am also going to call one of the local radio stations to see if they can help. I am so unhappy and upset! |
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Who do you think pays for all the Toyota ad time on those station?
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Replying to: wheels13 (Sep 02, 2008 8:19 am) Tell you what, you never know, even with an extended warranty. Mine's in the shop, and guess why? The wiring harness is all chewed up. Huh? That's right, by CHIPMUNKS! $740 worth of damage, and not covered by warranty since it's not a warranty problem. Insurance might cover it, but with a $500 deductible it's not worth the claim, so it's all out of pocket. All due to some rodents. 
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Replying to: ateixeira (Aug 27, 2008 10:31 am) Would highly recommend people with Sienna issues to report out on it. As the reader indicated below, if I knew that I would have had five door problems (rear hatch [1 event], sliding door [2 events], one in the first week of owning the car, and driver's door [2 events]) before 46,000 miles, I would not have walked into the dealership in the first place. They've got a lemon and it's time to own up to it. |
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| Has anyone recieved more than 50% back from Toyota on their door repair bills? | |
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Hi Folks, I've also filed with DOT on-line yesterday. After reading numerous post and other websites. The below post and article in a Dallas Tx newspaper took the prize. It's the story of a Toyota sliding door falling off it's track and hanging by the hinges. Before I post the article I must mention that I also purchaseed my van from a Southern California dealer with 10K miles. At 40K miles the right passenger door which has a powwer motor started making a clicking sounds as it closed. The door is now out of alignment and is rubbing against the body and inside door jam. I bought the Platnum Care 7 year/100K miles and have contacted Extra Care. As most of you know you have to take the van for an inspection first, sign a work order for labor/inspection then the dealer will call extra care (Platnum Care) and if covered will fix the issue. If not I will need to pay for the labor/inspection and the common $1700-1800 to fix the door. I'm  hopeful my door issue will be covered. Anyhow below is the post/article of the fallen door found on Toyotafans.com The right door of my 2004 Sienna FELL OFF today! Scratched the paint. The left door hasn't worked for months now so I was waiting for this one to quit. Another lady was on Click and Clack when her 2004 Sienna doors fell off. link to Click Clack article : http://www.dallasnews.com/sharedcontent/dws/classifieds/news/automotive/cartalk/- stories/DN-cartalk_23emp.ART.State.Edition1.36a7af8.html We need a group effort to get a response from Toyota! The more people that call and complain the better. Customer Care Hotline: 1-800-331-4331 Feel free to reference my case # 200806060609 and tell them to build a file on this. I'll let you know how the repair goes. 2 doors! Shouldn't the doors on a car OPEN even if it is out of warranty? Toyota is not willing to do anything... the dealers say they can't either. Meanwhile my kids have to crawl over the front seats to exit our van. Nice. Time to shop for a better brand. |
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