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Toyota Avalon Rattles and Noises

75 messages,  Last post on Sep 21, 2009 at 9:10 AM

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What is this discussion about? Toyota Avalon, Suspension, Sedan


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#26 of 75
Re: dash rattle [rpfingsten] by dan41
Jan 29, 2007 (5:24 am)
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Replying to: rpfingsten (Jan 29, 2007 2:28 am)

Roland, your rattle sounds identical to my rattle and under the same cold weather exposure in which occurs. Both the dealership ans Toyota have been aware that my rattle occurs after my Avalon is exposed in the open cold for a long period and once the car warms up, the rattle stops. It is, at times, like a floating rattle that will occur on almost any type of car movement, under cold conditions.
 
I am absolutely certain that the moon-roof is the source of the rattle. I know this because when the rattle is occurring, if I push upward on the front glass of the moon-roof, the rattle stops. The dealership service guys have also verified that doing this stops the rattle. I failed to mention it, but during my last service, the dealership also removed my front windshield and reinstalled it with some special anchors that were designed to address the flex & rattle problems that have been occurring on some of the Avalons. No luck!
 
Unfortunately, the Boston area has many more cold days than Louisiana and I have had two years of living with this quite annoying rattle. The dealership has told me that they have spent over $2K in trying to fix this problem, supplying loaner cars, and they are now saying they are done.
 
I am quite concerned that a manufacturers approved service provider seems to have a policy that, when confronted with a challenging warranty item that can not be fixed, the response is "sorry, we tried and tried, but we can't fix the problem, so you simply have to learn to live with it".
 
My other concern is that this rattle may be a metal flex problem that the dealer now knows can not be fixed. That too concerns me and that is why I want to meet with the Toyota rep again.
 
Regards: Dan
#27 of 75
07 Avalon sunroof rattle update by gpciii
Feb 03, 2007 (9:11 am)
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Again, the sunroof rattle was very annoying and occurred mostly if the car was out in 40 deg or below weather, and espcially if the car had been setting out. Upward hand pressure on the front of the sunroof would always stop it. The dealer just completed a repair that's claimed to solve the problem. The headliner was dropped and the track or housing for the sunroof was replaced. (One problem noticed right after the fix was that the AM didn't work-the wiring harness from the rear window antenna had been broken when the headliner was dropped as the wiring runs up above it. Required an extra 2 days to replace.) So far so good on the sunroof fix done this week. gpciii
#28 of 75
Re: dash rattle [dan41] by gpciii
Feb 03, 2007 (9:16 am)
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Replying to: dan41 (Jan 29, 2007 5:24 am)

Dan, see my Feb 3 post. Believe it's the same issue. Noise always sounding like it was coming from the passenger side-door, dash, behind passenger seat-always moving around until I started reading the owner feedbacks and then always stopped it with upward hand pressure. Then, my dealer confirmed that the source was the sunroof. My dealer actually subbed the work out to a nearby auto trim shop. Good luck, gpciii
#29 of 75
Re: dash rattle [gpciii] by leanman
Feb 03, 2007 (1:55 pm)
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Replying to: gpciii (Feb 03, 2007 9:16 am)

gpciii,
 
Re: My Message #22 and yours #23. I now have about 600 miles on the new moonroof, 300+ of which the dealer put on, with nearly 300 by me. The infamous cold weather rattle is gone for now (and hopefully forever.). Even though my car is a 2004 Solara, the symptoms have been identical to those reported for some Avalons, which supports the idea that the moonroofs are at least very similar. I am surprised the dealer outsourced the work. I hear that Toyota sometimes wants the removed components for analysis, so having a third party handle it invites potential loss of evidence due to handling. My problem first began at about 18K miles. This suggests that is was a failure of some sort, which changed the deflecions of the moonroof or loosened some component, such as a cable or clip that could then rattle around. The fact that my problem most likely first began in Dec. 2004 or Jan. 2005 also suggests a cold weather fracture. (Some plastics are brittle at rooom temperature, and one common one at about Zero deg. F. Aluminum is not temperature sensitive nor are the steels used in car bodies, but different rates of expansion could create large stresses.) There were some near zero days in December 2004 where I live. Another aspect of this was that the problem grew in loudness and the temperature at which it would occur over time. Early on it was below 40 deg. F. Most recently as high as 58 deg. F. The sudden appearance and disappearance of the noise under the same conditons suggests a loose piece. Pushing up on the glass would stop the problem; this suggests that is was a loose piece with limited travel in its rattling motion.
 
I must say this for the record: The dealer has been absolutely great in trying to get this solved and for me it is a big selling point to buy Toyotas. I am surprised that some dealers that have been mentioned seem to have a "take it or leave it" attitude about persistent problems. They need to be culled beacuse that is not Toyota's attitude toward customers as far as I know.
 
Regards,
 
Leanman
#30 of 75
Re: dash rattle [gpciii] by leanman
Feb 03, 2007 (2:01 pm)
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Replying to: gpciii (Feb 03, 2007 9:16 am)

Correction: My problem's origins relate to December 2005-January 2006. I was off by a year in my first reply to you.
 
Leanman
#31 of 75
Re: dash rattle [leanman] by dan41
Feb 03, 2007 (2:10 pm)
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Replying to: leanman (Feb 03, 2007 2:01 pm)

Based on recent posts, it seems that after two years, this annoying problem may be behind me. I spoke to the regional Toyota rep and the service Director of my local dealership yesterday and I my car is going in on 2/26 to be seen by the Toyota field technical rep. This is the same guy I met with two years ago and my second appointment with this guy and I'm hoping that they can finally fix the problem. I'll keep you posted!
#32 of 75
Re: Dashboard noise [spottedmoose] by abfisch
Feb 23, 2007 (8:11 am)
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Replying to: spottedmoose (Jan 23, 2007 7:06 pm)

Unless snow traction was a big problem with the Lexus, you should have asked us first. The old Lexus quality, is much better. Never going to get that kind of quality for the new Avalon built in the states. Just not going to happen at any trim level.
 
abfisch
#33 of 75
water leak by rpfingsten
Feb 24, 2007 (4:44 pm)
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We've all read about the rattle caused by the dreaded sun/moon roof in cold wx.. I've got one, but temps in Louisiana don't dip to extremes often, so I can live with the occasional 5 minutes of rattle now and then.. however, today my car is parked in a grocery store parking lot. It's raining cats and dogs, I mean a downpour with 40 mph winds..in the course of getting in the car, I of course brought some rain with me. Grab a towel, start wiping everything off only to realize that I have water coming in my car thru both stereo speakers located on the A pillars.. I mean water is running out of the speakers, onto the dash and into a/c vents on both sides of the car..took it to the dealership immediately only to find that the drains, which are connected to the "moon / sun" roof were never hooked up at the factory. I was so mad I talked to a salesman about trading in my car for an XL without a sun roof. They must have thought I was nuts. They offered my a trade in of 26K for an 07 XLS with 5500 miles on it..after paying off my car and adding some of the extras on the XL that it dosnt normally come with, they told me i would finance around 33K. No thanks, hell that's nearly 5 grand more than I financed on my current car. Oh, not only that, as I'm leaving the dealership in my car, I notice a big "ding" in the drivers side door.. it wasnt there when I took the car in..fortunetly for me, the serv. dept. manager was honest enough to admit that the blue paint in the ding, happens to be the same blue paint on their lifts, so it obviously happened while in their shop. So now I have to drop it off next week, get a rental while they outsource it to some body shop to fix the ding and paint. what a day... all because of the dreaded Moonroof/sunroof. At least the dealership is being standup and fixing the problem instead of denying they did it..
 
Roland
#34 of 75
Re: water leak [rpfingsten] by gpciii
Feb 24, 2007 (6:05 pm)
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Replying to: rpfingsten (Feb 24, 2007 4:44 pm)

Toyota has lost it fast since 05 and the new body style of Avalon. Unbelievable. Factory and dealer quality and capability have slipped to the 1980s US level nearly. My 07 Avalon sunroof rattle was fixed so far by replacing the track and all. Outsourced of course to a trim shop who broke wiring the radio antenna in the rear window so the radio didn't work when we picked the car up. Kept the loaner while they ordered a new wiring harness from Toyota, returned the car to the trim shop, trim shop dropped the head liner again and replaces the wiring and all. I'm holding my breath on the sunroof holding water back since the replacement of items in it!
#35 of 75
Re: water leak [gpciii] by abfisch
Feb 26, 2007 (10:58 am)
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Replying to: gpciii (Feb 24, 2007 6:05 pm)

That would definitely make me angry. When they have to outsource their own warranty work to another shop, you know that something is very wrong with the whole thing. From the get go. Then the warranty becomes worthless, and the extended warranty becomes less than worthless.
 
abfisch

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