Last post on Oct 28, 2013 at 8:16 PM
You are in the Audi TT / TTS / TT-RS
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Audi TT, Coupe, Convertible
#76 of 109 Re: Tach problems [ttdan]
Jan 23, 2011 (6:37 pm)
My 2002 TT had the same problem just after going out of warranty. Audi made good on the repair even though at the time it wasn't considered a defect in the US. At that time, in the UK, it was determined to be a defect and they replaced any defective units even those no longer under warranty. In less than a year after mine was fixed, Audi USA finally considered it a defect and fixed any that were defective. I would write the head of Audi USA if the dealer won't work with you on this. That's exactly what I did in my case and it worked.
#77 of 109 Instrument Cluster
Jan 24, 2011 (8:19 am)
I have revisited Audi USA and referenced this site and others who are still talking about the ill will Audi USA has created from the faulty instrument clusters and their supposed settlement. Perhaps if everyone effected shouts at the same time - they may wake up and clean up the cluster mess once and for all.
To Email Audi of America go to: http://www.audiusa.com/us/brand/en/about/main/contact_audi.html
Audi of America Mailing Address
Audi of America, Inc.
3800 W Hamlin Road
Auburn Hills, MI 48326
If you currently own an Audi and have questions or concerns about your ownership experience, and would like to speak with a Customer Relations Advocate call 1-800-822-2834 (AUDI), Monday through Friday, 8 am to 9 pm, Eastern Time.
#78 of 109 My cluster is messed up too!
Feb 01, 2011 (1:00 am)
I have run out of gas several times due to this...haha...
The temp also reads super cold at all times, the screen is not even readable anymore....Looking for a resolution! someone help please!
I emailed Audi but I'm not sure that will help...
Any further suggestions?
I purchased this used private party...can I still get this done?
#79 of 109 Goodbye TT
Feb 09, 2011 (9:21 am)
Well my dreams of owning a TT Roadster are over. I woke up two weeks ago and decided to buy one for a toy. I started my research here and on other forums and it just doesn't seem like a bright idea. I have looked at several around the Houston area and came close to closing the deal on a black one but I just don't want to deal with the headaches that all of you have dealt with. And the instrument clusters were messed up on all of the models I looked at.
Thanks for sharing your experiences here and saving me the headache. The problem now is that I want a fun roadster but I feel like nothing really compares to the TT. I sorta looked at the Z4 but I'm not a fan. I'm at a lost.
#80 of 109 Re: Audi TT Roadster Quattro [ramonc]
Sep 30, 2011 (7:58 am)
I just found out that my instrument cluster needs replacement. I have a 2001 TT Roadster conv purchased new when they first came out baseball leather and the show care color of that year. Garaged kept never driben in winter only highway driving. Just turned 40,000 miles as of 9/30/11. 4 years ago glove box lock $900.00 + 2years ago sensor $1200.00 2 years ago computer $2000.00. Now instrument cluster $$$$$$$ ???? I can just imagine. I am at my wits end.
#81 of 109 feel your pain
Sep 30, 2011 (11:16 am)
I have same year, leather etc...but have not had any trouble (with half of your miles) except the cluster _ _ _ _! However you are out of time for the class action... which should miff you even more since Audi obviously has a faulty part - and you shouldn't have to have pay when your cluster dies outside of their time frame. Especially at 40k miles.
I suggest you read post #40 and follow its advice....(mine starts at #58)
If anyone has a suggestion for a group communication to Audi - I'm all ears...
Also has anyone found an extended warranty program that is satisfactory?
I still can't believe I qualified for the cluster rebate (but was sent a voucher for repair)
I reminded them I sent in the repair bill with the class action lawsuit and they never sent the reimbursement. How lame is that for what was a 3 Audi family? ---
#82 of 109 Re: feel your pain [flip08]
Oct 27, 2011 (7:43 am)
I called Audi USA the day I posted this and they said Sorry No Joy!!
I called again last week and they got back to me yesterday. I am to take my TT to the dealer Pay $125.00 to have it checked out. If it is the Instrument Cluster they agreed to pay $1300.00 If it's anything else it's on me. I think that is the proper thing to do even though the car is over eleven years old.
Let's wait and see but my opinion of Audi USA is about to change. Thanks for all the input.
#83 of 109 Instrument Cluster
Oct 28, 2011 (10:56 am)
I absolutely agree that its the right thing for them to do. In fact I'm wondering why I couldn't get the same consideration when I called them directly as well - a couple of years ago.
In fact you have inspired me. I'll wait to hear how it turns out for you before I call again.
#84 of 109 Re: Instrument Cluster [flip08]
Oct 29, 2011 (8:46 pm)
Looking into buying a 2001 TT that had its instrument cluster replaced about 1.5 yrs ago. Any idea if the instrument cluster will go bad again, because it is just a faulty product, or should I be ok, or 50/50 shot? Thanks for the help.
#85 of 109 Re: Instrument Cluster [crashohverload]
Oct 30, 2011 (11:10 am)
I wish I could help you but I have no idea if Audi updated the instrument cluster, if not I would think that eventually you will have a problem. Sorry I couldn't help