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Audi TT Instrument Cluster

71 messages,  Last post on Nov 04, 2009 at 6:21 PM

You are in the Audi TT / TTS / TT-RS Forum. Your Host is claires

What is this discussion about? Audi TT, Coupe, Convertible


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#58 of 71
Audi renege's on Instrument Cluster Settlement by flip08
Oct 03, 2008 (8:48 am)
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Has anyone else seen Audi / Settlement Administrator renege on the TT Instrument Cluster settlement?
We qualified undet guideline (a) for reimbursement but were sent a repair voucher instead of the cash settlement. When we reminded the administrator that the Audi had already been repaired a year ago - the Administrator said we did not qualify for reimbersement. (Hugh?)
We were told by Chuck Marshall of GREEN WELLING LLP that Audi was not honoring part of their settlement and to contact Audi directly. We did and were sorely disappointed when we were told to go back to the administrator who has closed the door (apparently).
What gives? This is the 4th Audi we've owned. The instrument cluster broke at 12k miles on the TT. We are a loyal customer who clearly qualified for reimbursement. Has anyone else recieved this treatment by Audi & the Settlement Administrator?
#59 of 71
Instrument cluster by rbguzzi
Oct 05, 2008 (5:36 am)
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The cluster went out a couple of times on my 2002 1.8 turbo all wheel drive. It always came back after I fiddled witht the fuses although never in direct response to my fiddling. Then about a month ago it went out in a big way, no tach, speedo, fuel or temp. Mmy TT is "too old" to qualify for the settlement so I am having it fixed by a garage in Hartford which has replaced clusters previously. Audi wanted $800 for a "rebuilt" cluster.I will be getting it from BBA remanufacturing for $250. It has a warrantee and will need to be reprogrammed with 60 miles. I plan to sue Audi USA in small claims ct. once I have the invoice finalized. The cluster did not perform as impliedly warranted. It may take a while but I believe I will be successful.
#60 of 71
Re: Audi renege's on Instrument Cluster Settlement [flip08] by bdnewnan
Oct 05, 2008 (8:37 am)
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Replying to: flip08 (Oct 03, 2008 8:48 am)

Keep working Audi USA. They agreed to replace the cluster and should reimburse. I got an extended warranty for another year on mine based on the settlement.
#61 of 71
Re: Instrument cluster [rbguzzi] by bdnewnan
Oct 05, 2008 (8:39 am)
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Replying to: rbguzzi (Oct 05, 2008 5:36 am)

Keep trying. Audi USA sent me an extended warranty that gave the 2002 another year.
#62 of 71
Re: Audi renege's on Instrument Cluster Settlement [bdnewnan] by flip08
Oct 07, 2008 (6:05 am)
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Replying to: bdnewnan (Oct 05, 2008 8:37 am)

I submitted my paperwork to Audi directly. No deal - referred me back to the settlement administrator. Regarding the how-to of 'keep working':
 
Did you have to call on an attorney to get them to move?
What's the downside for Audi of reneging on a settlement offer? And what leverage can I display to get their attention?
#63 of 71
2001 TT Tachometer by owenscol
Mar 12, 2009 (10:56 am)
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I just bought a used 2001 Roadster with 59k miles on March 7th. I drove it for 800 miles and suddenly the Tachometer is at 2000 when it is turned off, and obviously is running at 2000 over where the engine is really at. At this time I have it in the shop to getting the timing belt done and hoping the Tach can be fixed.
anyone else having Tachometer problems?
#64 of 71
Re: 2001 TT Tachometer [owenscol] by bdnewnan
Mar 12, 2009 (2:00 pm)
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Replying to: owenscol (Mar 12, 2009 10:56 am)

You should go to this link to see that the instrument cluster warranty has been extended. Further , you should read this thread quite completely to see that the warranty that was negotiated by Audi and the law firm is being violated.
 
http://www.instrumentclustersettlement.com/
#65 of 71
instrument cluster 2001 TT by owenscol
Mar 12, 2009 (2:52 pm)
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That link doesn't work... the local audi shop said only original owners could get that so I need to spend another $1000 for it. $750 on parts adn $250 labor. ouch. Rest of car is in GREAT shape, they said though.. Timing belt just cost me $950. DAMN. But I'll love the car, live and learn...
#66 of 71
Re: instrument cluster 2001 TT [owenscol] by claires HOST
Mar 12, 2009 (11:49 pm)
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Replying to: owenscol (Mar 12, 2009 2:52 pm)

From Green Welling, LLP:
 
AUDI TT Instrument Cluster Settlement – Court granted approval of a nationwide settlement for Audi TTs (model years 2000 - 2004, and certain 2005 models) alleged to have defective instrument clusters. The settlement provides three types of relief to class members, including a 2 year extension of the existing warranty, free repairs or replacements of defective instrument clusters, and full reimbursement of qualified, out pocket expenses incurred for instrument cluster repairs or replacements. For more detail Click Here >

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