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Audi TT Instrument Cluster

71 messages,  Last post on Nov 04, 2009 at 6:21 PM

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#52 of 71 Re: instrument cluster [augeydoggy] by bdnewnan Jun 03, 2008 (2:26 pm)
Replying to: augeydoggy (Jun 03, 2008 6:31 am) http://www.instrumentclustersettlement.com/ Go to this website and download the settlement agreement. The extended warranty that Audi USA has offered isn't much, but it will cover the cluster when you have a problem. In Texas Replies to this message: ministerugur (Aug 19, 2008 12:30 am) ministerugur (Aug 20, 2008 1:22 am) and 2 more...
#53 of 71 Re: instrument cluster [bdnewnan] by ministerugur Aug 19, 2008 (12:30 am)
Replying to: bdnewnan (Jun 03, 2008 2:26 pm) where can I find official internet page for "2000-2003 audi tt quattro instrument cluster problem" I am go crazy, I am in Turkey and Audi Turkey says; "We have no idea for this subject." Please halp me. Replies to this message: ministerugur (Aug 20, 2008 1:22 am) bdnewnan (Aug 20, 2008 2:23 am)
#55 of 71 Re: instrument cluster [bdnewnan] by ministerugur Aug 20, 2008 (1:22 am)
why I don't find info for this subject on the www.audi.com? Replies to this message: bdnewnan (Aug 20, 2008 2:23 am)
#56 of 71 Re: instrument cluster [ministerugur] by bdnewnan Aug 20, 2008 (2:23 am)
Replying to: ministerugur (Aug 20, 2008 1:22 am) I think you have to agree that a website from an auto maker is to promote sales, it is not often used as a tool to communicate service related issues, warranty, and other problems that might detract from a sale. In Britain, the instrument cluster warranty/service issue has been dealt with, and now in the USA it is being handled. I would believe that the national dealership where the car was purchased would be responsible for warranty and service issues. In Texas
#58 of 71 Audi renege's on Instrument Cluster Settlement by flip08 Oct 03, 2008 (8:48 am)
Has anyone else seen Audi / Settlement Administrator renege on the TT Instrument Cluster settlement? We qualified undet guideline (a) for reimbursement but were sent a repair voucher instead of the cash settlement. When we reminded the administrator that the Audi had already been repaired a year ago - the Administrator said we did not qualify for reimbersement. (Hugh?) We were told by Chuck Marshall of GREEN WELLING LLP that Audi was not honoring part of their settlement and to contact Audi directly. We did and were sorely disappointed when we were told to go back to the administrator who has closed the door (apparently). What gives? This is the 4th Audi we've owned. The instrument cluster broke at 12k miles on the TT. We are a loyal customer who clearly qualified for reimbursement. Has anyone else recieved this treatment by Audi & the Settlement Administrator? Replies to this message: bdnewnan (Oct 05, 2008 8:37 am) flip08 (Oct 07, 2008 6:05 am)
#59 of 71 Instrument cluster by rbguzzi Oct 05, 2008 (5:36 am)
The cluster went out a couple of times on my 2002 1.8 turbo all wheel drive. It always came back after I fiddled witht the fuses although never in direct response to my fiddling. Then about a month ago it went out in a big way, no tach, speedo, fuel or temp. Mmy TT is "too old" to qualify for the settlement so I am having it fixed by a garage in Hartford which has replaced clusters previously. Audi wanted $800 for a "rebuilt" cluster.I will be getting it from BBA remanufacturing for $250. It has a warrantee and will need to be reprogrammed with 60 miles. I plan to sue Audi USA in small claims ct. once I have the invoice finalized. The cluster did not perform as impliedly warranted. It may take a while but I believe I will be successful. Replies to this message: bdnewnan (Oct 05, 2008 8:39 am)
#60 of 71 Re: Audi renege's on Instrument Cluster Settlement [flip08] by bdnewnan Oct 05, 2008 (8:37 am)
Replying to: flip08 (Oct 03, 2008 8:48 am) Keep working Audi USA. They agreed to replace the cluster and should reimburse. I got an extended warranty for another year on mine based on the settlement. Replies to this message: flip08 (Oct 07, 2008 6:05 am)
#61 of 71 Re: Instrument cluster [rbguzzi] by bdnewnan Oct 05, 2008 (8:39 am)
Replying to: rbguzzi (Oct 05, 2008 5:36 am) Keep trying. Audi USA sent me an extended warranty that gave the 2002 another year.

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