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Audi TT Instrument Cluster

71 messages,  Last post on Nov 04, 2009 at 6:21 PM

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What is this discussion about? Audi TT, Coupe, Convertible


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#49 of 71
instrument cluster by dragonuts
May 02, 2008 (11:03 am)
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i have an audi tt 02 and my instrument cluster goes crazy,but only on cold mornings. dial needles flicker, lights flash and computer makes bleeping noises,is this bad can anyone tell me this will not be expensive
#50 of 71
Re: instrument cluster [dragonuts] by bdnewnan
May 02, 2008 (2:13 pm)
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Replying to: dragonuts (May 02, 2008 11:03 am)

If your Lcd display is missing some display elements, then you need to go to the local audi dealer. A settle of a national suit extends the warranty on your car, and the dealer will replace the instrument cluster. Should be without charge to you. In Texas
#51 of 71
Re: instrument cluster by augeydoggy
Jun 03, 2008 (6:31 am)
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Replying to: bdnewnan (May 02, 2008 2:13 pm)

So my 2000's cluster went out two month's ago. All led's showing zero, no guages working, false high temp warning, buzzing noise with needles ticking. The dealer was under the impression that all clusters could be replaced so removed it to get the part number. Then he learned that mine was too old, so he couldn't do the replacement for free. I told him put the old one back, and lo and behold it was working again. This week it went out again the same way. But thinking about it, I know this car has had electrical problems forever, and kills the battery within 48 hours of non-use. This led me to think that the problem was not the cluster per se, but the control center, and that perhaps it just needed a reboot. So I disconnected the battery, fully charged it, then reconnected it - and BINGO! everything back to normal.
 
So before spending $1500, try a reboot!
#52 of 71
Re: instrument cluster [augeydoggy] by bdnewnan
Jun 03, 2008 (2:26 pm)
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Replying to: augeydoggy (Jun 03, 2008 6:31 am)

http://www.instrumentclustersettlement.com/
Go to this website and download the settlement agreement. The extended warranty that Audi USA has offered isn't much, but it will cover the cluster when you have a problem. In Texas
#53 of 71
Re: instrument cluster [bdnewnan] by ministerugur
Aug 19, 2008 (12:30 am)
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Replying to: bdnewnan (Jun 03, 2008 2:26 pm)

where can I find official internet page for "2000-2003 audi tt quattro instrument cluster problem" I am go crazy, I am in Turkey and Audi Turkey says; "We have no idea for this subject." Please halp me.
#55 of 71
Re: instrument cluster [bdnewnan] by ministerugur
Aug 20, 2008 (1:22 am)
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why I don't find info for this subject on the www.audi.com?
#56 of 71
Re: instrument cluster [ministerugur] by bdnewnan
Aug 20, 2008 (2:23 am)
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Replying to: ministerugur (Aug 20, 2008 1:22 am)

I think you have to agree that a website from an auto maker is to promote sales, it is not often used as a tool to communicate service related issues, warranty, and other problems that might detract from a sale. In Britain, the instrument cluster warranty/service issue has been dealt with, and now in the USA it is being handled. I would believe that the national dealership where the car was purchased would be responsible for warranty and service issues. In Texas
#58 of 71
Audi renege's on Instrument Cluster Settlement by flip08
Oct 03, 2008 (8:48 am)
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Has anyone else seen Audi / Settlement Administrator renege on the TT Instrument Cluster settlement?
We qualified undet guideline (a) for reimbursement but were sent a repair voucher instead of the cash settlement. When we reminded the administrator that the Audi had already been repaired a year ago - the Administrator said we did not qualify for reimbersement. (Hugh?)
We were told by Chuck Marshall of GREEN WELLING LLP that Audi was not honoring part of their settlement and to contact Audi directly. We did and were sorely disappointed when we were told to go back to the administrator who has closed the door (apparently).
What gives? This is the 4th Audi we've owned. The instrument cluster broke at 12k miles on the TT. We are a loyal customer who clearly qualified for reimbursement. Has anyone else recieved this treatment by Audi & the Settlement Administrator?

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