Last post on Oct 28, 2013 at 8:16 PM
You are in the Audi TT / TTS / TT-RS
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Audi TT, Coupe, Convertible
#37 of 109 Audi TT Instrument Cluster Module
Jul 11, 2007 (2:00 pm)
I'm also having problems with my 2000 TT's instrument cluster. The tachometer is stuck at 2 when the car is off, and shows higher RPMs than the car is actually doing when moving. The dealership says I need to replace the cluster. My extended warranty says they won't replace it because the tachometer is analog, and has nothing to do with the digital module of the panel. Does anyone know if the analog gauge is connected to the module of the panel? Dealership wants $1200 to replace the instrument panel, and that they can't "get into" the tachometer gauge to fix it.
#38 of 109 Re: Audi TT Instrument Cluster Module [mb67]
Jul 28, 2007 (6:42 pm)
All of the gauges on the instrument cluster are electronic - including the tachometer and speedometer.
#39 of 109 AUDI PAID TO REPLACE OUT OF WARRANTY INSTRUMENT CLUSTER
Oct 22, 2007 (12:08 pm)
If you are having a problem with the LCD display not reading correctly or many /most of the lights are not working then you have a bad instrument cluster. Also your speedometer and fuel gauge may be displaying incorrectly.
Typically Audi has refused to replace these units if the vehicle is out of warranty. However in the UK they recalled all TTs from 2000-2003.
If you go to the dealer and ask them to use the "good will" money allowed by Audi to fix these problems, well you will be disappointed as the dealers hold on to that money and ONLY use it for their best and frequent customers.
So if you run into dead ends and you think you might have to pay the $900-$1200 dollars to have it repaired, well dont do it quite yet.
I have 145,000 miles on my 2001 TT coupe and I got Audi USA to pay for the repair. If you want details as to what I did to get them to pay without lawyers, email me and I will share the details.
Ed. EMAIL- ed.gentilegmail.com
#40 of 109 Instrument cluster
Nov 14, 2007 (8:41 pm)
Hello. I own a 2001 TT, 180 hp roadster. Have had to replace the instrument cluster in 2002 and now in 2007 it is acting up again. The fuel gauge does not correspond to actual quantity. Audi USA has refused to address this issue. The dealer offered to pay for half. This is not a solution. Thankfully my extended guarantee coverage does include this expensive repair. I suggest anyone with a 2000-2003 TT start complaining to Audi USA and or join the class action suit. This cluster is vital to the car. It is not a simple part and Audi UK has properly taken action and will repair it at their costs. Audi USA may be saving money but they are creating a public relations nightmare and, my estimate, over 100 bucks of bad publicity for each buck customers have to pay. Let everyone call or write to Audi USA to address this issue and step up like a quality and responsible company should. Bad reputation will hurt sales of all Audi models. This repair costs them very little. Do not delay on this repair as further damage may happen. Check your fuel usage carefully. That was my first clue. I almost ran out of fuel on the highway. Check other posts for past steps taken to help you resolve this issue. Keep calling and writing and complaining about this. It is important. I have not had any other serious problems. I enjoy driving the car specially with the top down.. I did install a different exhaust for better sound. Sweet sound with a Borla muffler. Good luck.
#41 of 109 Odometer is going nuts
Nov 29, 2007 (11:29 am)
I have a 2001 Audi TT Quattro and recently the odometer has been jumping up in mileage.
My commute to work is 10 miles ...when I get to work I notice the odometer shows that I've driven 85 miles. Some days that 10 miles to work equates to 3 miles. Other days, 300+ miles.
What's going on?
And how do I get it fixed?
Any recommendations to non-Audi dealer shops in Northern California that can fix my problem.
#43 of 109 Re: AUDI PAID TO REPLACE OUT OF WARRANTY INSTRUMENT CLUSTER [egentile]
Dec 26, 2007 (1:55 pm)
My tt instrument cluster is dead. All dials are blank or pegged at zero. I'd appreciate any help to get dealer to cooperate.
Scott R. Callison
#44 of 109 Re: AUDI PAID TO REPLACE OUT OF WARRANTY INSTRUMENT CLUSTER [egentile]
Dec 28, 2007 (7:24 pm)
Now having same problem with my 2001 TT, Gas gage went out 3 weeks ago (reads 1/4 when empty), then airbag light came on, then faded out when cold, then after 2 days idle, all is dead, display says fuse!
Please provide any info you can to help, thanks, car has 97K miles.
#45 of 109 Re: Instrument cluster [ramonc]
Jan 10, 2008 (3:29 pm)
I had the cluster replaced last month. Audi USA and the dealer refused to give me any consideration at all. The cost, about $1000. Thank goodness that I bought an extended warranty when I bought the 2002 in April this year. My out of pocket was $75. It would have been the whole bill. However, the extended warranty paid to the used car dealership was about $2500. So I am still in the hole. Now the next time it goes out, I will probably be break even..
I would suggest that the California owners contact the firm in SF handling the class action filing. This may help. The Audi USA customer liason said that I should keep the receipts just in case a class action suit is filed. At this point, I do not think one has been done based on the web info as of Jan 08. Best of luck to all of you will cluster problems, Or should I say Cluster F*ck problems. In Texas
#46 of 109 Re: Instrument cluster [bdnewnan]
Jan 14, 2008 (2:52 pm)
I would suggest that everyone of us with audi cluster problems report them to the us gov at www.safercar.gov You register the complaint at the site that the National Highway Traffic Safety Administration uses to track such problems, as they control the recall. I am going there now. Please follow me. In Texas.