Last post on Nov 16, 2013 at 8:12 AM
You are in the Toyota Avalon
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Toyota Avalon, Navigation System, Sedan
#324 of 461 Re: Have nav problems been solved on the '09 Avalons? [fmfl]
Aug 20, 2009 (6:06 am)
his a repeat of my earlier message #214 for all the dissatisfied Avalon Owners with
NAV system problems...Go To It
.....have a 2007 avalon with a GPS....I can not tell you how many times this thing has taken me astray...Ihave told the dealer to no avail. I have called the toyota home office and they say they have no complaints about the GPS system...
Toyota America is lying to you. I finally got results after I called Toyota in Japan (Tokyo)and sent them documentation of my travails with the factory representative who saw my car malfunction and said that there was nothing wrong with the system. A certified letter to Toyota in California got me a phone call from a representative who said that the word of the Factory Representative was final and I could go to arbitration if I felt there was a basis for a complaint. They refused to put their response in writing. After the call to Japan (which must be made at night after 9PM EST), the lady I spoke to, who spoke perfect English, expressed the concern that the position being taken by Toyota America was not appropriate and that she would contact them. I received a call from a gentleman in the Executive Offices of Toyota America after about 5 days who advised me that they had heard about problems with the Navigation system. He said that they intend to make changes in future models. I asked what good that would do for me and he asked me what I would thought would be appropriate. I said I either wanted the system fixed or I wanted monetary compensation for the less-than-perfect system.
He asked what I thought would be appropriate. I asked for $500 and he agreed. I got a check with a cover letter that made no mention of the problem, merely that the check was for "goodwill". Anybody with the problem should consider dealing with Toyota regarding this problem in the same way since they are taking the STONEWALL POSITION on the problems with this system. I got the number for Toyota by going on the Toyota website (Japan). Good Luck to All. Write back after you try this! It worked for me! By the way.... I used STARTEC phone service (see GOOGLE) The call to Japan for 20+ minutes cost about $1.00
#325 of 461 Re: Have nav problems been solved on the '09 Avalons? [generose]
Aug 20, 2009 (6:34 am)
Just send email to Toyota Japan, need phone number in Japan if you have one, I have looked a the Lexus site and seems they have the same problems. Way to go Toyota
#326 of 461 Re: Have nav problems been solved on the '09 Avalons? [tdemoully]
Aug 20, 2009 (2:00 pm)
Toyota Japan HQ (from Google inquiry)
Tel: 03 3817 7111
Fax: 03 3817 9026
#328 of 461 New Toyota DVD map disc
Sep 01, 2009 (2:22 pm)
Toyota just released the new V9.1 DVD map disc. I picked up mine for $199! I bought one 2 years ago for $265.
I also got the part numbers:
86271-GEN23-09 86271-33038 (2003-2006 Avalon)
86271-AVLN3-09 86271-41013 (2007-2009 Avalon)
#329 of 461 How does the new maps DVD compare to previous versions
Sep 01, 2009 (3:39 pm)
Were there any improvements for rurual areas and areas with low population density? The older versions just drop you in the middle of nowhere when they decide there is not enough data to provide a route.
#330 of 461 New Toyota DVD map disc
Sep 08, 2009 (6:08 am)
NAVGUY - Where did you get your disk for $199. Definitely a better price than I have found. Thanks.
#331 of 461 Re: New Toyota DVD map disc [navguy1]
Sep 08, 2009 (6:27 am)
can you share where you got the disc for that price? Thanks.
#332 of 461 Cost & Availability of v9.1 map disc
Sep 08, 2009 (6:49 am)
I just talked to 7 Toyota dealers in the Colorado area trying to find this disc. The range in availability was September 11 to February 2010. The range in price was $215 to $300. Lots of variability.
#333 of 461 Avalon navigation system
Sep 18, 2009 (9:05 am)
I am driving a 2002 XLS and would like to consider the 2010 Limited. I see a large number of complaints regarding the navigation system in the 2009 and earlier models.
Does anyone know if Toyota changed the navigation system in the 2010 model?