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Toyota Avalon Navigation System

349 messages, Last post on Nov 09, 2009 at 4:13 AM
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Replying to: tdemoully (Aug 20, 2009 5:22 am)
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Replying to: fmfl (Aug 20, 2009 5:39 am) NAV system problems...Go To It .....have a 2007 avalon with a GPS....I can not tell you how many times this thing has taken me astray...Ihave told the dealer to no avail. I have called the toyota home office and they say they have no complaints about the GPS system... Toyota America is lying to you. I finally got results after I called Toyota in Japan (Tokyo)and sent them documentation of my travails with the factory representative who saw my car malfunction and said that there was nothing wrong with the system. A certified letter to Toyota in California got me a phone call from a representative who said that the word of the Factory Representative was final and I could go to arbitration if I felt there was a basis for a complaint. They refused to put their response in writing. After the call to Japan (which must be made at night after 9PM EST), the lady I spoke to, who spoke perfect English, expressed the concern that the position being taken by Toyota America was not appropriate and that she would contact them. I received a call from a gentleman in the Executive Offices of Toyota America after about 5 days who advised me that they had heard about problems with the Navigation system. He said that they intend to make changes in future models. I asked what good that would do for me and he asked me what I would thought would be appropriate. I said I either wanted the system fixed or I wanted monetary compensation for the less-than-perfect system. He asked what I thought would be appropriate. I asked for $500 and he agreed. I got a check with a cover letter that made no mention of the problem, merely that the check was for "goodwill". Anybody with the problem should consider dealing with Toyota regarding this problem in the same way since they are taking the STONEWALL POSITION on the problems with this system. I got the number for Toyota by going on the Toyota website (Japan). Good Luck to All. Write back after you try this! It worked for me! By the way.... I used STARTEC phone service (see GOOGLE) The call to Japan for 20+ minutes cost about $1.00 * digg * delicious * stumbleupon * netscape * addthis
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Replying to: generose (Aug 20, 2009 6:06 am)
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Replying to: tdemoully (Aug 20, 2009 6:34 am) Tel: 03 3817 7111 Fax: 03 3817 9026 |
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Toyota just released the new V9.1 DVD map disc. I picked up mine for $199! I bought one 2 years ago for $265. I also got the part numbers: 86271-GEN23-09 86271-33038 (2003-2006 Avalon) 86271-AVLN3-09 86271-41013 (2007-2009 Avalon)
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| Were there any improvements for rurual areas and areas with low population density? The older versions just drop you in the middle of nowhere when they decide there is not enough data to provide a route. | |
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| NAVGUY - Where did you get your disk for $199. Definitely a better price than I have found. Thanks. | |
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Replying to: navguy1 (Sep 01, 2009 2:22 pm) |
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| I just talked to 7 Toyota dealers in the Colorado area trying to find this disc. The range in availability was September 11 to February 2010. The range in price was $215 to $300. Lots of variability. | |
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