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Toyota Avalon Navigation System

349 messages,  Last post on Nov 09, 2009 at 4:13 AM

You are in the Toyota Avalon Forum. Your Hosts are pat & karens

What is this discussion about? Toyota Avalon, Navigation System, Sedan


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#224 of 349
Re: 2008 navigation voice activated system help [coach57] by davepiszyk
Mar 06, 2008 (7:12 am)
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Replying to: coach57 (Mar 05, 2008 5:49 pm)

See my posts on this issue. I have an 07 Avalon. Toyota Corp refuses to acknowledge an issue and has no fix.However, the local dealer service folks agree that it doesn't work properly.
I say the command go home and it gives me everything except ...go home....
 
Very disappointing that Toyota has denied a fix..
#225 of 349
Re: 2008 navigation voice activated system help [davepiszyk] by generose
Mar 06, 2008 (8:10 am)
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Replying to: davepiszyk (Mar 06, 2008 7:12 am)

SEE POSTS #212 & #214 FOR MY RESOLUTION WITH TOYOTA
#226 of 349
Re: 2008 navigation voice activated system help [generose] by coach57
Mar 07, 2008 (7:05 am)
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Replying to: generose (Mar 06, 2008 8:10 am)

Thanks for the info guys glad to see it was not me but sad to hear something this expensive is having these type problems.
#227 of 349
Re: Where does the DVD go? [gmorken] by caprob
Mar 11, 2008 (6:53 am)
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Replying to: gmorken (Dec 16, 2007 4:50 pm)

Greg, you mentioned that there were software changes to the 7.1 upgrade. Do you know what they were. I spent a whole day between Torrance, the local dealer and many other connections and was told that there were no program corrections, additions or changes to the upgrade, only map things. Thanks rob
#228 of 349
2008 Avalon Limited Nav System issue by cwgmom
Mar 17, 2008 (10:46 am)
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I recently bought an 08 Avalon Limited with all the bells and whistles. It has the latest version "according to Toyota" v7.1 (Fall of 07) yet maps are not as up to date as TomTom current maps for the east (north & south) or the Nav thru Verizon wireless. I have lived in my house for almost 2 yrs and I can't even register my address. any suggestions?
#229 of 349
Re: 2008 Avalon Limited Nav System issue [cwgmom] by caprob
Mar 17, 2008 (12:10 pm)
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Replying to: cwgmom (Mar 17, 2008 10:46 am)

I hate to be the bearer of bad news, but you, along with many others have been sold a lemon of a ‘nav’ system. It started with the ’05 model change and Toyota will not admit that there is anything wrong with it. 7.1 is the latest update and those who have 6.1 or 5.1 don’t want to upgrade for several hundred of dollars without any corrections to the program, not to mention the maps. Also, the voice system has major flaws with non recognition of commands and then entering something completely different than the desired action. Toyota customer relations in Torrance, CA. (No. America HQ for Toyota) is completely a circus. Not only don’t they know anything but they refuse to admit that there is a problem at all. I, along with many others have spent many months, years trying to get help to no avail. I would like to ask you some specific questions on your system but they ask that no e-mail addresses be used. Good luck and if you get any satisfaction let us know. Rob
#230 of 349
Re: 2008 Avalon Limited Nav System issue [caprob] by fmfl
Mar 17, 2008 (12:42 pm)
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Replying to: caprob (Mar 17, 2008 12:10 pm)

I totally agree with 228 and 229 above. This Toyota Avalon navigation system is the worst piece of junk ever foisted on people like me who used to hold anything Toyota did on the highest pedestal. Shame on you Toyota for ruining a nice car like the Avalon with a navigation system that is impossible to operate, doesn't operate when the car is moving, does not understand voice anything, doesn't know where much of anything is, e.g., post office, will not turn off, and does not tell you much of anything in real time, or any other time for that matter. I asked Toyota for a refund, or to take the damned car back ... silence. This thing really stinks in every respect!
#231 of 349
Re: 2008 Avalon Limited Nav System issue [cwgmom] by gomst1
Mar 17, 2008 (7:58 pm)
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Replying to: cwgmom (Mar 17, 2008 10:46 am)

I used the "mark" command to establish my "Home" on my 2006 Avalon. While park in front of my house, I commanded the Nav to mark the spot my car is parked.
I then looked for that info on the Nav then name it "Home". Worked for me.
#232 of 349
Re: 2008 Avalon Limited Nav System issue [cwgmom] by generose
Mar 18, 2008 (5:21 am)
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Replying to: cwgmom (Mar 17, 2008 10:46 am)

COMPLAIN! COMPLAIN! COMPLAIN! to the dealer..... to Toyota in California.... and to Toyota in Japan. See my earlier messages. They really will try to ignore you unless you are vigorous in your actions
#233 of 349
Re: 2008 Avalon Limited Nav System issue [fmfl] by generose
Mar 18, 2008 (9:47 am)
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Replying to: fmfl (Mar 17, 2008 12:42 pm)

This a repeat of my earlier message #214 for all the dissatisfied Avalon Owners with
NAV system problems
...Go To It
.....have a 2007 avalon with a GPS....I can not tell you how many times this thing has taken me astray...Ihave told the dealer to no avail. I have called the toyota home office and they say they have no complaints about the GPS system...
  
Toyota America is lying to you. I finally got results after I called Toyota in Japan (Tokyo)and sent them documentation of my travails with the factory representative who saw my car malfunction and said that there was nothing wrong with the system. A certified letter to Toyota in California got me a phone call from a representative who said that the word of the Factory Representative was final and I could go to arbitration if I felt there was a basis for a complaint. They refused to put their response in writing. After the call to Japan (which must be made at night after 9PM EST), the lady I spoke to, who spoke perfect English, expressed the concern that the position being taken by Toyota America was not appropriate and that she would contact them. I received a call from a gentleman in the Executive Offices of Toyota America after about 5 days who advised me that they had heard about problems with the Navigation system. He said that they intend to make changes in future models. I asked what good that would do for me and he asked me what I would thought would be appropriate. I said I either wanted the system fixed or I wanted monetary compensation for the less-than-perfect system.
He asked what I thought would be appropriate. I asked for $500 and he agreed. I got a check with a cover letter that made no mention of the problem, merely that the check was for "goodwill". Anybody with the problem should consider dealing with Toyota regarding this problem in the same way since they are taking the STONEWALL POSITION on the problems with this system. I got the number for Toyota by going on the Toyota website (Japan). Good Luck to All. Write back after you try this! It worked for me! By the way.... I used STARTEC phone service (see GOOGLE) The call to Japan for 20+ minutes cost about $1.00

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