Toyota Camry TSBs and Trouble Codes

47 messages, Last post on Oct 16, 2008 at 7:03 PM

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What is this discussion about? Toyota Camry, Sedan

#46 of 47 When I complain to my dealer......is there "secret wording"? by notmybmw Oct 16, 2008 (4:12 pm)
I go the creepy feeling when my dealer phoned today to book my ECM reflash/update/TSB/fix-the-bitch WHATEVER, that when he asked me to describe the "exact" problems I was experiencing.......he wanted to cover HIS ass and possibly exclude me from eventual warranty coverage, by virtue of being able to say, "Well, he didn't complain about that problem when we fixed all the others.....so THAT one's not covered under warranty." Anyone else had this kind of "questioning"? (or at least the same level of paranoia?.....or is it just Performance Toyota of St. Catharines Ontario that has me spooked?) Replies to this message: wwest (Oct 16, 2008 7:03 pm)
#47 of 47 Re: When I complain to my dealer......is there "secret wording"? [notmybmw] by wwest Oct 16, 2008 (7:03 pm)
Replying to: notmybmw (Oct 16, 2008 4:12 pm) Yes, but not only that, if you're not careful, and sometimes even if you are, your complaint will be entered only as a simple and "polite" request. Be careful out there, be VERY careful...!!