Last post on Jul 26, 2012 at 3:50 PM
You are in the Chevrolet Cobalt
What is this discussion about?
Chevrolet Cobalt, Steering, Coupe, Sedan
#74 of 124 Problems After the Fix
Jun 14, 2010 (6:36 pm)
I have a 2005 Cobalt that my daughter drives. In October, I had the steering column replaced for over 800.00 and after filing a complaint they gave me a $1,000 loyalty certificate...that was all they could do. Sorry won't be buying another Chevy in my lifetime. Friday, the power steering went out again and then again today. Pushed up my appointment to get the new fix and had that done today (took 20 minutes to do). She drove off and within 15 miles, the steering went again. We had the car towed back to dealer tonight. Their response was that they are only authorized to replace the steering motor. I am not satisfied with that answer. If neither option worked....what do we do now? Anyone else have this happen.....both fixes and neither works. By the way, I did submit for reimbursement for the 800.00 as instructed in the recall....will see how that goes. AND the worst thing is that I had just bought a 2008 Cobalt for my younger daughter about two weeks before the initial issue. I will be trading that in for a Ford.
#75 of 124 Re: power steering failure [Mr_Shiftright]
Jun 15, 2010 (5:37 am)
I have an 08 LS coupe and received the recall notice several months ago. The notice stated there would be another notice in the mail when the dealers were equipped/prepared to repair the problem; of which I have yet to receive. The power steering problem should really only effect the driving capabilities at low speeds, similar to not having any power steering at all. Also to the person who's son had the accident, I certainly hope all involved are okay. There is something very specific to consider in this event. Did the DIC display "power steering fail"? The dealer should be able to recall this information from the OBD. If the message was not present there may be another explanation; bad tire, steering linkage failure or driver error (ie too fast for conditions). These are just things to look at.and may or may not be representative of the actual problem.
#76 of 124 for real ?
Jun 15, 2010 (6:02 am)
i tend to doubt tlm6's veracity, but maybe we'll see a followup which makes it clear that trolling is not a factor here.
for example, there would probably be a public report/record of such a serious accident.
#77 of 124 Re: for real ? [elias]
Jun 15, 2010 (6:46 am)
My thoughts exactly. The failures usually are on startup or low speeds. The DIC gives a warning that the motor is not reacting correctly to ASSIST the steering and it shuts off. The car is harder to turn like cars in the 50s and 60s without power steering.
There will be a code stored in the computer if that really happened. The car should be checked in a forensic manner to determine if that failure did occur. My thinking is some other explanation.
#78 of 124 Re: for real ? [imidazol97]
by Mr_Shiftright HOST
Jun 15, 2010 (8:53 am)
Possibly true. In any event, any claim of an accident occurring due to a factory defect would certainly, at some point, have to bear the scrutiny of automotive forensics.
Still, GM itself, in its own recall letter, states that this failure could result in a crash. Those are the approximate words they use----"crash".
#79 of 124 Re: Problems After the Fix [karen0256]
Jun 15, 2010 (12:41 pm)
I apologize that you have had concerns with your vehicle. Can you please email me more information about your situation so I can look into this further? You can get my email by clicking on my name. Thank you,
Mariah GM Customer Service
#80 of 124 Re: Problems After the Fix [gmcustsvc]
Jun 15, 2010 (3:15 pm)
The dealer replaced the new motor with another motor. They contacted GM engineering technicians and they said that the motor installed yesterday was probably bad. They drove the car several miles to test it and believe that it will be okay. I hope so. We will be trading that car in asap. Thanks for your concern.
#81 of 124 No Reimbursement for Me
Jun 16, 2010 (11:25 am)
#82 of 124 No Reimbursement for Me
Jun 16, 2010 (11:28 am)
In 9/09, we had the steering column replaced on our 2005 Cobalt to correct the steering problem.
Got the second recall notice from GM with the reimbursement forms and sent them in. Today they called to tell me I was not entitled to be reimbursed since the fix I had done then was not the fix that they are doing now.
So be prepared those of you that did the same thing. I am so angry right now.
#83 of 124 Update on the 2005 Cobalt
Jun 16, 2010 (5:46 pm)
To top this day off with some more great news.....the second motor that was installed yesterday after I had to have the car towed back to the dealer after the installation of the first motor. The power steering is out again.
OMG - this cannot be happening.
And then the phone call that they are not reimbusing me because the fix in September is not the fix they are doing now. You mean the fix that is not working.